Getting 15mb on 38mb package need advice ...

I had Virgin Media 20mb package for last 3 years getting 95% of time 19.5mb d/l 1.2mb u/l with a ping between 20- 30 ms. this was great for everything except streaming my gaming sessions. I decided to splash out on BT infinity fibre 38mb optic package to move up to the next speed level as the btsport deal was a better one than Virgins. On signup I was quoted 38mb up and 10mb down. Living in city centre of Dundee 50m from our cabinet things were looking good. Installation went well the engineer said my line could handle up to 100mb if I ever wanted to upgrade. However when the Infinity engineer had finished he said `Hmm thats strange your only getting 13mb atm. Dont worry it will improve over next few days and improve a lot.` 5 days in and doing speedtest every hour the avg speed is 15mb down to 12/13 mb peak times and the occasional 17/18mb reading. My ping is now anywhere from 40-130ms which has made gaming very difficult. Upload is only thing close to promised speeds with avg of 8mb. So im paying more for a worse service and feel absolutely robbed. I know 3 people on the same deal getting over 35mb in same city What should my next steps be? Does it sound like a fault or is this pretty standard practice?

Hi
Deff sounds like a fault
contact the mode here using the contact form and will investigate for you
you should be getting top speeds i would have thought
john xx

Similar Messages

  • Trouble getting a good bass tone--need advice

    Hey everyone,
    I record my bass by pluging directly into my MOTU Traveler. I like to record dry and then try and adjust for a better tone in the mix. The problem I've been having is my bass tone always ends up sounding muddy or to "bassy". I just can't seem to get a simple, good sounding bass tone. I have a good instrument (Fender P-bass) and I'm meticulous about setting a proper level. Does anyone have any suggestions short of buying another preamp (instead of using the ones on my MOTU)? Any particular plug-in settings or other set-up advice would be helpful. Thanks.

    Does anyone have any suggestions short of buying another preamp (instead of using the ones on my MOTU)?
    If you want to greatly improve the tone from your bass, a better pre-amp or direct box will do wonders.
    We all look for "plug-in fixes". The truth is, there aren't any. Get, good, solid tone going in, and you won't need to use any plug-ins. Wanting to use plug-ins, now that's a different story...
    Other than dishing out the advice you asked not to receive (although it is the advice that will most likely fix your problem), I'll second the EQ option, and follow it whole heartedly with Timothy's recommendation on the Ampeg SVX plug-in.
    The Ampeg bass amp plug-in sounds great. However, I would be doing you a disservice if I didn't say spend that money on a high quality direct box first , like the Avalon U5, Countryman 85, or Radial J48...

  • Ready to take it one higher ...need advice on best way to get more audio in

    Nearly ready to upgrade to LP7...need advice on more gear.
    Longtime Logic user, my old rig running with an Audiowerk 8 card (dont laugh too hard please, its worked great for years! ).
    Now, after purchasing a MBP and LE7 ... how best to upgrade even further, to be able to record say 4-8 tracks (live instrument) at a time, into the optical or Firewire ports. I have an external 750Gb FW drive.
    Also have a Mackie 16 chnl mixer and hoping to find a way to send the Master stereo pair (or maybe even track inserts) from the Mackie to the optical or FW input of my MBP. But how to do this ? Im guessing there's a box or gizmo somewhere that would be perfect.
    Unfortunately, all of the boxes and gizmos Ive looked at so far seem to duplicate functions I already have, esp mic preamps (dont need any more of those !). I prefer 19" rackmount devices as they work well with portability, and fit into my SKB rig easily.
    TIA

    Also have a Mackie 16 chnl mixer and hoping to find a way to send the
    Master stereo pair (or maybe even track inserts) from the Mackie to the
    optical or FW input of my MBP. But how to do this ? Im guessing there's
    a box or gizmo somewhere that would be perfect.
    if you really want to use the pre's on your mackie, and it has multiple bus/aux outputs which I presume it does, then you can easily set up a device such as the 828 to take all your input channels from the mackie, and then to run a bunch of return pairs back out to it.
    depending on your budget there are prob a few others for you to look at. RME and metric halo always get rave reviews from users, but are pricier. also the focusrite sapphire might be worth a look, as well as the apogee ensemble.
    also I just noticed you are using logic express, not pro. so there may be some limitations on the number of simultaneous inputs and outputs that I'm unaware of.

  • I am deciding to get CC for photographers package. I already have Lightroom 5 (I bought this separately a few months ago) The photo package includes Photoshop and Lightroom but I only need Photoshop. Would I get a discount if I only need photoshop? Is thi

    I am deciding to get CC for photographers package. I already have Lightroom 5 (I bought this separately a few months ago) The photo package includes Photoshop and Lightroom but I only need Photoshop. Would I get a discount if I only need photoshop? Is this a possible option?

    There are no discounts. the package is already as cheap as it gets.
    Mylenium

  • How can I get my credit Score higher? Advice is needed!!!!! Thanks

    CN1982 wrote:
    Victoria Secret: $ 350  Balance : 0 pd off once statement was availableQuick Silver One CC: $ 500  Balance: 127.00 Fingerhut: $500 Balance ; 0 pd off once statement was available You'll recover some points when you get the Cap One card under $50. I'd suggest adding two more bank cards. Cap One will give you a second account. How old are your accounts?

    Update from April, 23, 2015- July 07, 2015 I Still need advice on how to get my credit score higher than what is is curently.  What do I need to do? TU: 642EQ: 618EX: 598 Old Scores: April 23, 2015 @ 11:46 EST Current Scores: JULY 7, 2015  MY FICO SCORES TU: 659 was 677 before inquiries were pulled last monthEQ: 637  was 649 before inquiries were pulled last monthEX: 622 was 637 before inquiries were pulled last month

  • Need advice on a proof printer

    Hello. So glad I found this site!
    I'm currently a print graphic designer and starting a home based business integrating my print design knowledge with newly acquired web design skills to offer a complete package.
    I am working on an HP computer, as I cannot afford the Mac I want now. I have all of the Adobe software for PC already, but need advice for a printer.
    The machines I work on now are like $18k - 25k color lasers, and clearly that is not in my budget. I'm a little lost as to what to look for in a printer that can handle color proofs of my artwork. I create a lot of raster images in PS, but logo design is one of my focuses, so vector output is essential. I almost always create outlines of fonts for the final press ready file, so I'm not so worried about fonts, but color matching is important.
    I've been reading about Postscript and PCL, but am still very confused.  I'm also a little confused as to what a rip does or if I need one.  We use one at my shop, and I know how to use it, but it lives on the server and was explained that it was only necessary for networking the printers.
    I am planning to outsource all of my final printing, but I need a printer for proofing. I've been looking at inkjets for affordability reasons, but now I'm not sure if I need a color laser.
    Help!!

    Dear VectorGirly,  I currently have an OKI Postscript c9800 printer. I use postscript printers because I calibrate and use color profiles to get the closest colour match to the outsourced commercial print that I can. I know this is more than you budgeted for, but it really depends what you end up focusing on. (ie web or print). I focus more on print, hence my printer has to proof postscript correctly for me. I am PC based but my files print to both PC and Mac platforms.
    Regarding logos and colors ... firstly, my monitor is calibrated with a Pantone Huey. I use matching color profiles in all my design programs: Indesign, Illustrator, Photoshop. My print PDFs include the color profiles. When I email or post proofs of logos or corporate stationery to clients I make sure they understand that colors will look different on various monitors because they are not calibrated for print and are RGB or color prism based rather than CMYK for print. Even if you choose a Pantone color, unless everything is calibrated and with color profiles, it's unlikely that you will get the same color on your screen, let alone on the client's screen. And if the client is wanting a color that looks good on their screen, it's even harder. I always recommend they look at the proof colours on various screens including friends so they can understand how it changes according to monitors.
    Regarding PCL and Postscript: When I purchased my OKI (and my former Fuji Xerox pscript), I sent an existing print PDF (that had gone to commercial print previously) to the head office and asked them to do printouts of all the printers I was interested in. All the printers based as PCL were very inaccurate color. The two with postscript took my PDF and printed correctly and were very close to the final printed output. As I am pedantic on colour (colour in Australian spelling), I had to choose the high end postcript laser. Having said that, I am also very interested in the Fuji Xerox Phaser 8500 which is postscript and solid ink (great for the environment and people with allergies and low running costs - much better than laser) - but I need the A3 and banner printing option and they haven't made one for that size yet. I am hoping the new release may offer a bigger size paper. I have a very high allergy level and have to have the window open and a mask on when changing toners and printing, hence my interest in the solid ink for the future.
    I always download my fonts through the print PDF to the printer - I never use printer inbuilt fonts. This is so I know that WYSIWYG (what you see is what you get) when I print commercially as they also download/use the embedded PDF fonts.
    Also, somewhere down the line you may find yourself forced to choose between focusing on web and print.
    I recommend you choose what you love best.

  • Need advice about certification: do J2SE 1.4 or wait for 1.5 to go out?

    I need advice here! I am studing for Java Programmer certification (310-035) and I know now that the certification does not have any expiration date, instead it's version based. So, if I get now a J2SE 1.4 certification, soon it will be outdated... I guess!
    Does anyone know or have any ideia of WHEN java 1.5 sdk will be avaliable, and anyone can tell me how long it will take for a new 1.5 programmer certification be avaliable for general public?

    Do both. 1.5 is far enough away that you do not want to wait for it.
    And besides, 1.5 has enough new stuff in it that you'll want to recertify anyway.

  • Need advice on on a Mac Pro 1,1 Media Center

    I currently have a 2009 Mac Mini running as my home media center, but I recently came by a FREE Mac Pro 1,1 and have decided to repurpose it as my media center so I can migrate my Mac Mini to my bedroom TV where it will live an easy life doing nothing but run Plex Home Theater, Netflix, and EyeTV. This machine falling into my lap was also quite timely because my 4-bay Drobo is running low on available expansion and another Drobo isn't in the budget at the moment.
    This vintage mac pro is running Lion 10.7.5, has 1 old and crusty 500GB hardrive, dual x5160 processors, 4GB RAM (one stick i'm pretty sure is toast judging by the red light and the kernel panics), and the standard NVIDIA GeForce 7300 GT 256MB graphics card. It will be used primarily for the following: network storage for iphoto and itunes libraries, streaming video, Plex Media Server & Plex Home Theater, and Handbrake encoding. I also have a goal of safety of data for my movies, photos and music as this machine will supplement my current Drobo storage.
    My plans are for a 128GB SSD boot drive installed in one of the PCIe slots and then to load up all 4 of the 3.5" drive bays with WD Green hard drives. I have also ordered 4GB of replacement RAM, so upon removal of the faulty unit I will have 7GB.
    Here is where I need advice because I am not very familiar with RAID and the differences between hardware or software raid. Am I better off getting four drives of the same size and setting them up as RAID 5 (I think) using Apple's RAID utility or should I throw in three 1TB drives and then install a fourth 3TB or 4TB drive as a Time Machine backup for the other three?
    Should I upgrade the OSX to the technically unsupported latest version? Or is it not worth the trouble for this application?
    Also, is there any benefit to upgrading the graphics card to the ATI Radeon 5770? Would this yield an improved image quality? I am outputting to a Denon AV Reciever and subsequently to a 100" projection screen, if that makes a difference. I also noticed the 5770 has an HDMI port, wich would be nice, but not necessary since I can use a DVI converter and woud still need to use the optical audio out anyway.
    Much obliged for any input

    My plans are for a 128GB SSD boot drive installed in one of the PCIe slots and then to load up all 4 of the 3.5" drive bays with WD Green hard drives. I have also ordered 4GB of replacement RAM, so upon removal of the faulty unit I will have 7GB.
    PCIe cards that use or support SSD are not bootable until you get to 2008 (and that is limited too).
    Green are not suited for any form of array unless say NAS and WD RED.  Better option would be 3 x 2TB WD Blacks in a mirror, and too many people only use two drives, well 3 is much easier safer and works better. Might want to invest in www.SoftRAID.com product even.
    Best price and quality, got my 1,1 with 8 x 2GB (ideal is 4 or 8 DIMMs)
    2x2GB FBDIMM DDR2 667MHz @ $25
    http://www.amazon.com/BUFFERED-PC2-5300-FB-DIMM-APPLE-Memory/dp/B002ORUUAC/
    With price of 250GB SSD $155 I'd go with that or stick with $89 for 128GB .

  • Need advice on video software.

    Need advice on video software.
    I currently use adobe elements 3 and have done so for a few years now with no problems. my os is XP and my system is a couple of years old, but we do have a brand new win7 machine in the house.
    I am currently look at Cyberlink PowerDirector 8 Ultra OR Adobe Premiere Elements 8. Reviews for both softwares seem very good BUT, when I dig deeper into user reviews instead of editor reviews do I find problems.
    Major problems with program crashing all over the place, at start up etc, and it is still not getting along with any win7 machine? Major problems with drivers. Honestly, I do not want to have to jump through dozens of hoops to get any software to run. After I pay for it, it should run, period.
    Has anyone else here used both softwares and can you give an honest opinion of each?
    I am also asking these same questions on the cyberlink site.
    I would like to upgrade my video software to take advantage of the new features that are coming out but I really don't want a big headache trying to run one or the other. To be fair, when I bought adobe elements 3 I had also bought pinnacle, which has gathered dust since my first week with it, which is why elements was purchased. That was money wasted and I do not wish to repeat this. I would like to go with Premiere Elements 8 but remain very unsure.

    If your newer machine is Win7 64-bit, it might be worth waiting for SP-1 to be issued, and then hope that 64-bit drivers are fully included. The 64-bit drivers now seem t be an issue at this point, and that will affect any NLE program.
    Also, and regardless of which particular program you choose, optimizing your computer, the OS, the hardware, and the resources management, will go a very long way to insuring success. Few programs can tax a computer, as an NLE can - any NLE. Video and Audio editing will stress your system, like almost nothing else can, except for heavy-duty CAD, or 3D work, though those are usually done only on specialized, optimized computers, designed just for those applications.
    Not the specific advice that you seek, but it's the best that I can do.
    Good luck,
    Hunt

  • I need advice:  I love my apple TV.  But my laptop at home, only has a 750gig hard drive.  Is there a possibility of having all my media on an external hardrive to still connect to the Apple TV?

    I need advice:  I love my apple TV.  But my laptop at home, only has a 750gig hard drive.  Is there a possibility of having all my media on an external hardrive to still connect to the Apple TV?
    Is there like in a hard drive of which iTunes can read the media, which will not require me to add and delete media onto iTunes, because of a lack of space on my laptop?

    just get an ext HD, and point your itunes library to that drive so now you'll just keep all your media on this ext

  • JMS to Synchronous Web Service Scenario (Need Advice to use BPM or Not)

    Hi Experts,
    We have a scenario where we fetch data from JMS Sender and Send it to MDM Webservices.
    We want to have the files processed in such a way that until we get a response from webservice back that it was sucessful ,then only we need to process the next file.
    We would need advice as can we use BPM for this.
    We are thinking of having BPM like this:
    RecieveStep(Asyn)-SynchronousSend Step(with wait)-Stop
    The problem with this is when processing huge files the processing time of the Queue is taking very long and sometimes we are getting SYSFAIL.
    Please would anyone advice as how can we approach this scenario either using BPM or without.
    Also Can we use multiple queues or multpile instances concept for this scenario.
    Please Advice.
    Thanks in Advance
    Regards
    J

    Hi Prateek,
    Thank you very much for your quick reply.
    The response from Webservice does not need to be sent anywhere.
    We just want that after recieving the response back from webservice(SOAP) then only we need to process the next file.
    Can we control something from Sender JMS adapter side as well as it is picking up all the files and all files wait at BPE until each one gets processed.
    Is this possible without BPM or with BPM.
    Please advice as what wud be possible steps inorder to achive it through BPM or Without BPM.
    Thanks and Regards,
    J

  • Major Issues with installing 4tb internal. Really need advice please

    In the process of a long needed upgrade to my 2010 Mac Pro Quad core 2.8 and have run into a serious headache that I really need advice on so I can get back to work. I've already spent 2 days dealing with all of this...
    Just did a new SSD install and Migration which went fine but I'm also updating the rest of the internal drives. My main (non boot) drive was being upgraded from a Seagate Barracuda 3tb to a 4th Deskstar NAS (it was showing as compatible with my desktop, see links below). My 3tb ran fine for years but now due to it being heavily used I want to switch to a new drive and I can also use a bit more space.
    The issue I'm running into is that initially on boot, my system was telling me it couldn't recognize the disk and it wasn't even showing up in Disk Utility. I had to purchase a SATA USB 3 kit to attach it as an external to get it to show which worked without problem. With the USB kit I was then able to partition it (GUID, Mac OS extended journaled) and format it properly. After reinserting the drive into my tower as an internal it failed to show again. After a few attempts of restarts and trying various bays it popped up but showed as a non formatted drive and I was told again that the system didn't recognise it. I was then given the option to initialise and was then actually able to then format and partition it though Disk Utility while it was installed as an internal.
    Figured that was problem solved but when I went to check the drive and getting ready to transfer files over I noticed that Disk Utility was only allowing the First Aid and Partition options but not Erase, RAID, Restore which I'd never seen before. I then also noticed that none of the drive connection info was in the same format nor will it even provide drive bay info, connection info or read/write status (See screen shots). This is what I can't figure out and really need to clarify before I put full trust into using this drive.
    Any info would be greatly appreciated...
    Deskstar 4tb internal info which is installed in Bay 2
    3tb Seagate which I trying to retire and transfer from.
    Here are the weblinks to the Deskstar 4tb drive and the compatibility list but I support isn't allowing me to add direct links so add the www. before hand.
    (Drive - eshop.macsales.com/item/HGST/0S03664/) (compatibility list - eshop.macsales.com/Descriptions/specs/Framework.cfm?page=macpromid2010.html).

    What OSX version?
    Disk Utility in later versions of ML and I think Mavericks have problems formatting with 4 TB internal drives.
    http://forums.macrumors.com/showthread.php?t=1661024
    http://apple.stackexchange.com/questions/112266/why-doesnt-my-mac-pro-see-my-new -4tb-sata-drive

  • Sometimes when I send a Pages attachment I can't open it afterwards. I get a message saying I need a newer version of Pages to open it. I find this odd since I created the document.  How can I get the attachment open?

    Sometimes when I send an email with a Pages attachment it is tuned into a zip file and then I am unable to open the atttachment afterwards.  I get a message saying I need a newer version of Pages in order to open the attachment.  How can I get around this?

    Carol,
    The message saying you need a newer version indicates that you saved from a newer version and tried to open with an older version. This has nothing directly to do with whether the file was compressed and packaged in a .zip file.
    If you have two versions of Pages on your computer, you must take care to note which of them you are using. You may want to delete a Dock alias to the older version and you may need to change the Finder preference for which version is set to automatically open .pages files.
    Jerry

  • Simple Question, need advice. BOBJ vs. BI

    I didn't know where to post this, but I need advice.
    I have been working as a SAP BI Developer for past 2 years. I have an opportunity to transition into BOBJ (means I will not be in BI team).
    Wanted to know if this is a good career move, but have few questions.
    1) Which is easier BOBJ or BI?
    2) Which is more in demand and will be for next 10 years?
    3) I've heard that there's a very high chance to work from home as a BOBJ Developer compared to BI Developer? True/False?
    4) Is pay for either the same?
    Thanks in advance.

    "Having extra cores will be a distinct advantage..." ?
    Better optimized to take advantage or to handle the scheduling of threads?
    Right now, it is a mixed bag and give applications a year to be recompiled and optimized - or longer. The transition to Leopard also has taken more than a year to get where it is.
    I would not discount last year's 2.8GHz 8-core as a better buy and value.
    http://store.apple.com/us/browse/home/specialdeals/mac/mac_pro
    Why 10.5.7 now runs better
    http://www.hardmac.com/news/2009/05/15/did-mac-os-x-10-5-7-modify-management-of- multithreaded-tasks

  • Need advice: v5 versus v5.5

    Newbie with less than a month's experience using a free trial of v5.5 for the specific purpose of creating the interior layout and wraparound cover for a trade paperback needs advice on the following;
    It didn't take long to realize that my objectives barely scratch the surface of ID's capabilities. My guess is that everything I've done so far or will need to do in the future for other books, novels in black and white, simple chapter by chapter layouts with no images or columns, can be accomplished perfectly well with v5. To spend the extra money for features I'll never use seems unnecessary, and I'd appreciate feedback on whether I'm correct in my assumption.
    Thanks in advance for your advice.

    I know there are legitimatecopies of CS5 availble, but they aren't that easy to find (Amazon is one source, though, I think), and they will get harder every day.
    For simple printed publications you are correct and the version doesn't matter much, but the world is heading more towards electronic distribution channels, and novels are ideal formats for e-book readers. CS5.5 is head and shoulders above CS5 in its capabilities for that market.
    Presumably CS6 and beyond will be even more user-friendly for electronic publication (nobody can tell you what will or will not be in future versions, but the handwriting is on the wall), so if you think you will have money for an upgrade in another year or so after the succesful print run of your book (and if the current trend on upgrade pricing is an indicator, it will be expensive), it might make sense to buy CS5 now, but my instinct is that you'd be better off with CS5.5 and the ability to get your book onto iPad or Kindle now (with some more study) without jumping through quite as many hoops.
    And just for reference, I only do print, myself, but I'm old.

Maybe you are looking for

  • Mobileme Gallery and iCloud

    I have a Photo Gallery app on my ipad to access all albums on my iMac.  With iCloud will I be able to access any album on my Mac on demand like I can now with Photo Gallery app?

  • Post a parked invoice in the background (MIR4)

    Hi, I need to post a parked invoice that was parked with function BAPI_INCOMINGINVOICE_PARK. I wrote a program which uses BDC to post this invoice with ( transaction MIR4  post button ). It runs fine in the foreground but cannot run in the background

  • Interfacing with microsoft word program

    Just purchased my macbook pro 13, 2012 and wondered what apple apps to buy as to use incoming microsoft word, etc

  • Can't Configure iPod Photo

    I have an iPod Photo 60gb. I've installed the software it came with, hard reset the iPod, installed the updater, restarted my PC a million times, but still the iPod will not configure. The dialog box comes up asking me if I want to configure the iPod

  • Clicking issue - G560

    I would first like to point out that I'm new to this and if I leave anything rather important out, I'll provide it afterward, I guess. My laptop (Model G560) has been in my possession for over a year now and this morning when I turned it on I could m