Getting a black screen when publishing in html or preview in browser

Hi,
Can anyone help. I am trying to publish a file that I converted from a captivate 4 file. It si a basic file with click boxes, captions and failure boxes. i also have 2 introductory slides with a slide BG, and animated text. (I need to go back and read that post about that). Can anyone help solve this problem? I cannot even preview via browser from withing c5.
Thanks for looking!

Try updating your Flash Player to the latest version.
This black screen issue was first discovered several months ago after the first Flash Player 10 release.  It was caused by a conflict between the new Flash Player and Text Animations in Captivate.  Adobe issued a patch for Captivate 5 that required republishing content to fix the conflict.
http://www.adobe.com/support/captivate/downloads.html
Newer versions of Flash Player do not result in the same conflict, but you should still patch Captivate 5 and republish to be safest.

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    I am getting a black screen when publishing in Captivate 4. I have noticed patches that care for this with later versions, but is there something available for version 4.

    Thank you for your reply, I work for Citi and am personally unable to make decisions about updating our Flash player version. Is there a patch for this issue for Captivate 4?
    Date: Mon, 4 Feb 2013 13:29:16 -0800
    From: [email protected]
    To: [email protected]
    Subject: Getting a black screen when publishing in Captivate 4.
        Re: Getting a black screen when publishing in Captivate 4.
        created by Shekhar_Dhiman in Adobe Captivate - View the full discussion
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