Getting BW and third party data source into SAP Cloud for customer

Hi Experts.
I have an architecture question and would like to know any guidance or pointers to help. We have a requirement to integrate 3rd party data sources to be brought into SAP cloud for sales so that reporting can be driven out of SAP cloud for sales. What is the best approach to do it.
Client doesn't want users to go to another site to look for reporting data.
Worst case scenario, is there a way to show BW or Third party reports in a separate tab where we can fetch the report data for user or may be a redirect link displays home page of reports under new tab without user leaving the cloud for sales application.
Thanks
Apoorva

Hi Vivek/Mithun,
I have brought in data from BW system to C4C using Webservice and stored it in C4C backend.
I am building a custom datasource from these variables, but I want to restrict access of this data based on user roles.
However, while creating the datasource "Enable Access Control" checkbox is not enabled. The help text says "To enable access control your BO must contain an association marked as relevant for access control".
Could you help me in understanding how can we enable this feature for our custom datasource?
I have also raised a separate thread also for this query Require more details on "Enable Access Control" feature of Data source
Thanks and Regards,
Manasi

Similar Messages

Knowledge Sharing -Tools ( SAP and Third Party Tools approved by SAP)

Dear All,
I am compiling information on Tools ( SAP and Third Party Tools approved by SAP) which are widely used in any SAP Project ( Implementaion, Roll-out, Support, Maintenance, Upgrade etc) .
Tools will be categorized on the basis of following parameters:
a) Tools Provided by SAP
b) Third Party Tools approved by SAP
In both a) and b) we can have following categories:
1) Project Tracker Tools-Remedy
2) Module specific Tools-Tools used for SD, FI, MM, BW etc.
3) Reporting Tools
4) Tools from SAP
5) Data migration related Tools ( Extraction, uploading, downloading)
6) Generic Scenario tools ( Tools for Effort Estimation etc.)
7) Performance Enhancement and Optimization Tools
Request you all to please contribute and share your knowledge and experiences (theoretical and practical).
Regards,
Rakesh

Hi,
I think that you can start with SAP Solution Manager. It is really interesting tool.
Cheers

Training and certification for SAP cloud for customer

Hi,
I want to know if there are any professional training and certification available for SAP C4C.
Thanks

Hi Shweta,
yes there are professional Training for SAP C4C. For example following courses are advisable.
C4C50 SAP Cloud for Customer – Integration with On-premise SAP Solutions
C4C30 SAP Cloud Applications Studio
C4C10 SAP Cloud for Customer - Project Implementation No rating available
Goto Site: https://training.sap.com/shop/sap-search/scheduled-courses?q=c4c
At the Moment SAP finish the C4C Certification Program. So they say it will come in Q1/2015.
You can watch the Progress for the Cloud certification program on SCN in this post:
http://scn.sap.com/community/training-and-education/certification/blog/2014/12/18/exciting-upcoming-changes-for-sap-cloud-certification
I hope this Information helps you
Kind regards
Carola

SAP Cloud For Customer : How to change the Logo or Image into the Standard Form Template

Hi Experts,
I have requirement to change the standard template format.
I have copy standard template and edit using Adobe Life Cycle Designer to change the logo / image.
After changed and upload modified template and change the output setting for print i can able to see the changes but logo / image can not display.
Can anyone have idea how to solve this issue ?
Can we change the template within cloud system?
If Yes than How ?
Regards,
Mithun

The following are the instructions (November 2014 version of SAP Cloud for Customer)
Edit a Form Master Template
Overview
As an administrator, you can edit existing form master templates. These are used to define the header, footer, and logos used in form templates. Form master templates also contain an e-mail disclaimer that is appended to automatically generated e-mails sent to business partners when a document is output from the system.
Procedure
1. Go to Application and User Management or Administrator Business Flexibility Master Template Maintenance .
2. In the Master Template Maintenance view, select Form Master Templates from the Show menu.
3. Select the master template you want to edit and click Edit.
4. On the Form Master Template tab, do the following:
Under Header, click Upload and browse to find the file you want as logo. Adjust the size and alignment of the logo, as required.The file formats .gif, .bmp, .jpg, .png, and .tif are supported. The logo should not be larger than 40 mm width x 20 mm height. If you upload a graphic that is larger than 40 mm x 20 mm, it is resized automatically.Select the Header Divider checkbox if you want a graphical divider to appear on your form.Under Sender Address, enter your company’s address. The sender address is shown above the recipient's address in a letter.Under Footer, choose the number of footer columns you want to display. Enter the footer text exactly as you would like it to appear on the form. You can maintain up to 4 footer blocks with a maximum of 10 lines per footer.Note that the width of each footer block is equally divided over the available space. If a line of text in the footer is too long for the current font size, the system will automatically enter a line break. If this automatic line break does not meet your needs, you may need to enter the text after the line break as a separate line.To maintain multiple languages, you must first add the language from the Add menu and then maintain the texts in that language by selecting the language from the dropdown list.
5. Click the refresh button to preview your changes. From the dropdown list under Preview, you can select a country. The preview is then displayed using the country-specific template, for example, some countries do not use sender addresses or have different paper sizes.
6. On the E-Mail Disclaimer tab, you can enter a disclaimer or other company-specific legal information.
This text is appended to the main text body of e-mails that are created when a document is output by the system. It is not possible to create separate language versions of this text; therefore if your company uses multiple communication languages, you should enter all language versions of the disclaimer here.
7. Click Save and Close.
Result
If required, you can now assign the form master template to a company/org unit and/or output channel. For more information, see the Master Template Maintenance Quick Guide.
Note that master templates can be activated and deactivated for each form template in the Form Template Maintenance view. For more information, see the Form Template Maintenance Quick Guide.

SAP Cloud For Customer and Gmail Integration

Hi Experts,
Is it possible to integration SAP cloud for customer with Gmail ?
Please share your valuable thoughts on this post.
Many Thanks
Mithun

Hi Mithun,
There is no Add-In for Gmail as we have for Outlook and Lotus Notes in the current release of the system.
You can only integrate Gmail as you do for other email services:
http://scn.sap.com/community/cloud-for-customer/blog/2014/04/14/enabling-ios-push-notifications-on-cloud-for-customer
You can also integrate Gmail via IFTTT to enable iOS Push Notifications:
http://scn.sap.com/community/cloud-for-customer/blog/2014/04/02/guide-how-to-configure-workflow-to-send-email-notifications-and-create-tasks
Hope it helps.
Best Regards,
Cristiano

UOM issue of SR that push from third party integrated software into SAP

Dear SAP Expert/Guru,
Would like to seek for your advise what is to be done to check the issue of different UOM created in SR when push from thrid party intrgration software into SAP.
The material only being maintained 1 UOM which is PKT however, when the data being push from the integration software it created the material with the UOM CTN and this cause the whole SR cannot be used.
Is there any way to check between the data integration? The client is using BAPI to push the data.
Currently the client just implement PI module and the third party software is integrated with PI module.
Kindly advise is there any other way to check.
Thank you
Regards
Leonard Tan

Dear Shailesh & Jurgen,
Due to the T-code CUNI is maintained as Fire Fighter in the production server, so I only can use the QA server to analyst the UOM maintained in the server.
Below is the result of the analysis:-
ISO Code ISO code text
CT CTN
PK Pack (assuming this is used as packet)
As in the Change Units of Measurement of Dimension: Overview. THe result as shown:-
Unit Commercial Technical Meas.unit text
CTN KAR CTN Carton(SC)
PKT PKT Pkt Packet(s)
When double click the "Units of Measurement, select any unit and click on the lens, here you will see a small box called ALE/EDI, you will get to see the ISO Code in the box and a small checkbox called primary code"
There is no checking being clicked at the primary code and nothing is being keyed in the ISO code
Kindly advise what is to be done? is it the ISO issue or is there any setting being done wrongly.
Thank you
Regards
Leonard Tan

SAP Cloud for customer how to get the Account ID and UUID from cloud

Hi Experts,
I have small requirement in cloud for customer.
How to get all the account id with UUID in excel sheet using any SDK or other ways?
Any way to get this information because i have tried using "Mass Data Maintenance" but not getting any information.
anyone know how can i get this information in cloud system?
Many thanks,
Mithun

Hi Mithun,
In my understanding there SAP will not share IP address of tenant. If this is really urgent you should discuss to SAP Partner coach or any other representative. SAP network team will not directly communicate with you, this will require numerous approval inside SAP itself.
Thanks
Sunil Maurya

DATA MIGRATION - Fails in Cloud for Customer

Hello Community,
I was doing a test load for Marketing lead in Cloud for customer and I am getting following error:
The error - some how doesn't have much explanation.
Can anyone please guide how to resolve the issue and what could be the probable cause for the same?
Awaiting quick response.
Regards
Kumar

Recording the incident is absolutely the right path. Sometimes I get this error when:
There is an updated version of the data migration template.
When I copied and pasted, I overwrote the format of one or more cells in the XML template.
I pasted data into the wrong column within the XML template.
To resolve these issues, I download the newest XML file template from within the system, repopulate the data using and try again. The important thing is to use copy > paste special > values only so that the format isn't overwritten. Also check that the data is in the right columns before uploading.
If these troubleshooting tips don't work, then I have to depend on support's assistance to resolve the error.

Integration of Oracle and Snap Engage with SAP Cloud for Customer

Hello,
We need to integrate Oracle ( for opportunities, accounts and products ) with SAP C4C (Cloud for Customer).
And also Snap Engage ( for Sales Leads ) with SAP C4C (Cloud for customer ).
Is it possible to do it using custom APIs without engagement of any middleware system?
Thanks,
Shikha

Hi Shika,
In 1408, we introduced two features in C4Service to enable Sales Contact Center scenarios
1. Follow-up Sales documents from Tickets such as leads and opptys
2. Flexibility to relabel the Ticket work center to anything you want to call the object such as "Sales Inquiry"
What this allows you to do now is have a Sales Contact Center which can process inbound sales requests from customers in a centralized organization across all supported interaction channels of Email, Social, Chat, CTI/Phone Calls, and coming in 1411 SMS. Given SnapEngage already provides certified integration for C4Service, you can basically setup the solution to create the following business process
1. Customer contacts company via SnapEngage
2. SnapEngage automatically routes and creates a C4Service Ticket (Sales Inquiry)
3. Sales Contact Center agent can evaluate the inquiry and decide to create a follow-up lead or opportunity, which automatically copies the sales inquiry information into the lead or oppty
4. Lead and Opportunity can use standard territory management capabilities to route it to the appropriate sales person for follow-up
Good Luck!
Rei

Reg:Integrate third party xml file into sap in RFC without using XI

Hai Experts,
i have a third party web page which is converted to IDOC XML file .i have to get the file and integrate to sap .
Can u suggest ways of doing it.
Regards,
Vikram

Hai Experts,
i have a third party web page which is converted to IDOC XML file .i have to get the file and integrate to sap .
Can u suggest ways of doing it.
Regards,
Vikram

Integration of SAP Cloud for Customer with third party / legacy / non-sap system using SAP Netweaver PI

Hello,
has anyone experience with the Integration of a 3rd Party System with SAP C4C using SAP Netweaver Process Integration?
Is this a process of days, weeks or months?
Any documentation on this?
I am thankful for every Input!
BR, Roman

Roman,
Please read through the integration guides available on the SAP service marketplace as they address this specific topic in great detail.
http://service.sap.com/cloud4customer
The time duration of the project depends on the business process complexity being resolved and the level of integration desired between the different enterprise solutions in the landscape.
Thank you.

SAP Cloud For Customer How to Get the IP Address of Tenant

Hi Experts,
I need to know how to get the IP Address of our cloud Tenant ?
Can anyone know please tell me the process.
Many Thanks
Mithun

Hi Mithun,
In my understanding there SAP will not share IP address of tenant. If this is really urgent you should discuss to SAP Partner coach or any other representative. SAP network team will not directly communicate with you, this will require numerous approval inside SAP itself.
Thanks
Sunil Maurya

How to - Extract data from Cloud For Customer into SAP HANA system

Hello Community,
I have a requirement for extracting the existing data from Cloud for Customer into separate SAP HANA Box.
Is it possible to achieve the same ? If yes, Please guide me for the same.
Awaiting quick response.
Regards
Kumar

Hi Kumar,
In addition to what Thierry mentioned you could also use the C4C integration via standard Operational Data Provisioning (ODP) interfaces. This integration was acutally built for SAP BW and allows you to access any C4C data sources. From my perspective you can also build upon that for a native SAP HANA integration. Please also have a look at this guide: How To... load SAP Business Suite data into SAP... | SAP HANA.
Besides that question let me also add the following: SAP Cloud for Customer already runs on SAP HANA since Nov. 2013. You may also use the powerful built-in analytics within C4C for analyzing data and any of your reporting demands. If your report should consider external data as well, you can combined the existing C4C data source with an external, so-called Cloud Data Source. More infomation is published in the C4C Analytics Guide: http://help.sap.com/saphelp_sapcloudforcustomer/en/PDF/EN-3.pdf.
I hope this helps...
Best regards,
Sven

Middleware technologies used for data exchange in Cloud for Customer system

Hi Techies,
I would like to know what are the different middleware technologies like ALE,EDI and IDOC, Web Services or any other technology plays role in data exchange between SAP ERP and SAP Cloud for Customer system.
My project includes implementation of SAP Cloud for Sales, I've read many documents and seen various videos for ERP Configuration and Cloud Configuration, I see that there is a standard report that we want to execute and specify the type of data to be exchanged between Cloud for Customer and SAP ERP via SAP NW PI system.
When executing the report we select the IDOC Type and run the report, so once after execution all data is copied to SAP Cloud for Customer system.
What about configuration of IDOCS ? Do we need to maintain port, partner profiles, logical system etc ? as usual we do when working on Interface between SAP to SAP systems ?
Or is it maintained when we make all the communication settings between SAP ERP <-> SAP NW PI <-> SAP Cloud for Customer system ?
Can anyone help to understand this better ?
Thanks,
Gowri Shankar

Hi Gowri,
The standard report does exactly that.
It generates, the ports, partner profiles, RFC destinations and other objects required for communication configuration in SAP to connect to C4C.
If you are not using HCI, you can directly connect to C4C, otherwise you will have to manually edit the RFC destination and provide the HCI worker node URL.
Note that this report is part of an Add On which is applicable only after a specific SAP ECC version.
If you are on lower version, you will have to create them manually.
regards,
Anirudh Vyas.

How to include third party .jar files into my jar file

Hi,
how do i include a open source third party jar file into an executable jar?
i have a class called BlogBox.java and it uses org.apache.commons.net.ftp.FTPClient, i want to create an executable file, where do i put the .jar file containing FTPClient aka Apache Commons Net?
currently i'm getting the following error from when executing my BlogBox.jar
C:\MyJava\BlogBox>java -jar BlogBox.jar
Exception in thread "main" java.lang.NoClassDefFoundError: org/apache/commons/net/ftp/FTPClient
at blogbox.BlogBox.<init>(BlogBox.java:27)
at blogbox.BlogBox.main(BlogBox.java:103)
Any suggestions? i have searched google and this forum but could not find the solution to my problem, thanks
[edited msg] do i need to add the classpath at execution or something of the apache commons net library?
Message was edited by:
gekkokid

When you use an executable jar the normal class path
is ignored, but you can put a classpath inside the
jar. The usual trick is to place the library jar
files in a directory inside the application directory
and direct the manifest file to it. The manifest file
live in the jar inside the META-INF directory and
it's called manifest.mf
The two heavilly used entries are Main-class: and
Class-path: lines. Class-path just has a
comma-separated list of library paths.
The jar utility has a special option to load it up.Thanks :) I created a "/lib" directory, placed in the packages in there and redirected the Class-Path: lib/commons-net-1.4.1.jar
and it works,
thank you everyone :)

Getting BW and third party data source into SAP Cloud for customer

Similar Messages

Maybe you are looking for