Getting Problem In Changing The Account Picture.

No button is working. All the buttons on the screen are friezed. I have tried lot of ways but nothing is working.

Hi,
For this issue,the only thing I can think now is that your version of Windows isn't activated correctly.
Can you check Control Panel\System and Security\Action Center\Windows Activation
You can get here by right clicking in the lower left hand corner, choosing "System" then clicking "View details in Windows Activation"
Meanwhile, please let us know your account. Local account or Microsoft account?
If your system has been activated, and then the issue still persists, please try using Microsoft account to change the account picture.
Regards,
Kelvin Xu
TechNet Community Support

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Learn how to change your name, billing address, email address, and credit card information for your iTunes Store account.
Note: If your previous payment method was not accepted, you can edit your payment type or credit card information by following the steps in this article.
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Changing your account information using a computer:
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
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Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
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If you use an AOL screen name to sign in to the iTunes Store, editing your information on the Apple Account Information page will not carry over to your AOL account. If you need to update your AOL account information, contact AOL.
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with iCloud, Apple Store online, iPhoto, or Aperture is also updated.
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Getting Problem In Changing The Account Picture.

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