Getting "This Connection Is Untrusted" on most sites

All of a sudden, I am getting a "This Connection Is Untrusted" box that prevents me from accessing my ususal websites.
Please advice

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
Check out why the site is untrusted and click "Technical Details to expand this section.<br>If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.

Similar Messages

  • I keep getting "This connection is untrusted" in all sites when i use Firefox 36.0.1 on windows 8 laptop. How can i overcome this.

    I keep getting "This connection is untrusted" in all sites when i use Firefox 36.0.1 on windows 8 laptop. How can i overcome this.

    hi vijaysampath, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
    * what is the '''error code''' shown under ''technical details'' on the error page?
    in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page in order to inspect the certificate like it is shown on the screenshot attached:
    * which '''issuer information''' does the certificate contain?
    please report back with those two pieces of information. thank you!

  • I get "This Connection is Untrusted" and hit the "I understand the risks..." but get no "add exception" option.

    When trying to move address books to Yahoo from Gmail I get "This Connection is Untrusted." I click on "I understand the risks..." but get no way to add an exception.

    You shouldn't get that error with such common sites.
    You may need to install or update the mozilla-nss packages via the software update of your Linux distribution.

  • Cannot access any https sites, clock is OK, get This Connection is Untrusted error message.

    All works OK on Chrome and IE, but Firefox just suddenly stopped access to https sites yesterday, e.g. Google, Facebook and Linkedin. Non secure http sites are OK though. "This Connection is Untrusted" is the error message and technical details are www.google.com.tw uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer). I've tried all the Mozilla support suggestions, clock (which was always correct), reset Firefox, etc. No change so far, I hope you can help fix this issue.

    Check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
    Check out why the site is untrusted and click "Technical Details to expand this section.<br>If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
    You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
    *Click the link at the bottom of the error page: "I Understand the Risks"
    Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
    *Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
    You can see more Details like intermediate certificates that are used in the Details pane.
    If <b>"I Understand the Risks"</b> is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
    *Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
    *Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.

  • Getting "This Connection is Untrusted" on certain known sites

    I will get this error when accessing the following sites:
    1. https://www.statefarm.com
    2.https://www.cacert.org
    I am using Firefox 22 on Fedora 19 x86_64 with Gnome DE
    I have a 2nd system running Fedora 19 and FF 22 with no problems.

    Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
    You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
    *Click the link at the bottom of the error page: "I Understand the Risks"
    Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
    *Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
    You can see more Details like intermediate certificates that are used in the Details pane.
    If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
    You can also check the certificate in Google Chrome (click icon in the location bar) as that program may be giving a more detailed error report.

  • Mac users get "this connection is untrusted" message although I have an SSL cert

    I have a new ecommerce website for which I paid to have an SSL certificate. Mac users browsing in Firefox are getting a "This connection is untrusted" message. Users are offered a "Get me out of here button" or can click on "Technical Details" or "I understand the risks". Most choose to get out.
    Mac users can browse in Safari with no problem, PC users don't have the issue in any browser, including Firefox.

    You can check the certificate chain via a website like this:
    *http://www.networking4all.com/en/support/tools/site+check/

  • While replaying ajax truclient scipt in loadrunner i am getting "this connection is untrust" error in the 40th step. I tried by deleting cert8 file but no use

    while replaying ajax truclient script in loadrunner 11.0, getting error "this connection is untrust" page in 40th step. Add this exeception permanently check box is disable when i got the exeception certificate file. i tried with by deleting cert8.db file in loadrunner ajax truclient profile but still same result.
    can any one guide me to resolve this issue...

    Is that content loaded in an iframe?
    You can check that via the right-click context menu to see if there is a "This Frame" item.<br />
    If that is the case then try top open the frame in a new tab or otherwise check the Technical Details of the error message.

  • I am getting "this connection is untrusted" error messages from Firefox for Desktop when I try to log into certain websites, such as Facebook. Why?

    I get this error message "this connection is untrusted" after I re-installed Windows Vista and all my programs. This happened before but after reformatting my computer everything was good. Why am I getting this? Could it be a virus of some sort? It happens when I use Windows Internet Explorer as well....

    Hi,
    Please check the time/date on the PC. The ideal setting would be to '''Automatically synchronize ...''' in Date and Time > Internet Time.

  • I get "This Connection is Untrusted" on every website?

    I've uninstall firefox and changed the time and I can't get the bowser to work. Every single webpage gets the This Connection is Untrusted message. Every website gets the error message (Error code: sec_error_unknown_issuer). I don't have any problems with IE only firefox won't work. I just bought the computer 2 days ago so im sure its not a virus. I have Kaspersky internet security

    It didn't work. I could not find KasperskyAnti-VirusPersonalRootCertificate in firefox. I have windows 8.1 so I don't have a start button. I made hidden folders viewable from the control panel, but I couldn't find the certificate

  • Why do I constantly get "This Connection is Untrusted" intermittently and showing unrelated site names?

    Greetings,
    I am using firefox 34.0 on Win7 64bit. This issue occurs intermittently and after I've been viewing and navigating a known secure website. The error message will show completely unrelated sites under the "Technical Details". If I close the browser and restart it, and return to the known secure site the next time the error occurs the sites listed will be different.
    in addition the sites listed have not been visited during that browsing session. And none are accessed through the viewed pages (i.e. "ads").
    I have read the other questions of this type and their solutions and tried them. Nothing has helped. This problem started either in 32.0 or 33.0.
    Thanks!

    Are you referring to the issuer domain of the certificate?
    What sites do you see listed?
    Do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
    *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

  • Why does Firefox say "This Connection is Untrusted" for most websites?

    Firefox tells me the connection isn't trusted for pretty much every site I attempt to go to. I can't bypass it and I have tried everything I read in the support articles, changed settings, resetting and restarting etc. Nothing works. Please help!

    Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
    Check out why the site is untrusted and click "Technical Details to expand this section.<br>If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
    You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
    *Click the link at the bottom of the error page: "I Understand the Risks"
    Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
    *Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
    You can see more Details like intermediate certificates that are used in the Details pane.
    If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
    Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
    * Name associated with your security software, such as ESET, BitDefender, etc.
    * FiddlerRoot (usually indicates unwanted software being installed named similarly to BrowserSafeguard, BrowserSafe, SafeGuard; see [/questions/982532#answer-520145])
    * Sendori (indicates unwanted software from Sendori; see [/questions/861138])

  • I suddenly get this connection is untrusted after being on website for five minutes with it working perfectly I want to turn this off.

    I was on the website like five minutes with it working perfectly. My firefox install is new as of two days ago. It suddenly decided the website's certificate is not updated. It wasn't updated five minutes ago, but was working perfectly then. I do not give a ''durn'' what firefox thinks. I want to see this website. There is no ignore this BS and take me to my website button. I want to know how to turn this off permanently. I tried updating firefox and I still have the same issue. Make it stop. My firefox is updated as of five minutes ago to the very newest version. My windows version whatever is also automatically updated so that's not it. I do not use any local antivirus because I am behind a firewall. It can't be the firewall because other computers in my network not using firefox have no problem with the website. Also cannot be my windows because other computers which are just ghosted over copies of the same as this one one my network with same exact default settings also with no changes to them just like this one but using another web browser have no trouble at all with this website. Seriously, nothing is different on the other computers on the network except the use of firefox. They work fine for this website. Firefox brand new update even does not work. Tell me how to fix it. I tried to do the stuff listed in certain other posts here. Apparently this version of firefox is different from the versions talked about when I google because certain parts of the answer don't fit what I see when I try to follow them with this version.
    ''Title edited by a Moderator''

    Make sure that the system time and date on your computer are set correctly.
    If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
    You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
    *Click the link at the bottom of the error page: "I Understand the Risks"
    Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
    *Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
    You can see more Details like intermediate certificates that are used in the Details pane.
    Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

  • As of today I get "This connection is untrusted" message for EVERY website, including all the ones that I've bookmarked and been using for years.

    It's not an exception problem, as I get it on all the websites I try to visit and all of these have worked for years.

    Who is the issuer of the certificate?
    You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
    *Click the link at the bottom of the error page: "I Understand the Risks"
    Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
    *Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
    You can see more Details like intermediate certificates that are used in the Details pane.
    If <b>"I Understand the Risks"</b> is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
    *Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
    *Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.

  • I keep getting 'This connection is untrusted' message

    I know there is a whole article about this problem, but it did not help me to solve my problem. My computer date and time are right, I deleted Java, there is no SSL or anything like that on my computer. I even uninstalled Mozilla and then downloaded it again (losing all my bookmarks). The same problem persists. When I 'override' the message, for a page like Hotmail, it just goes blank and I can't access my email.

    ok thanks!. yes, unfortunately the fiddler2.com issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
    <sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
    afterwards, run a full scan of your system with different other security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] which are specialised in detecting adware and browser hijackers.
    [[Troubleshoot Firefox issues caused by malware]]

  • I get "This Connection is Untrusted" in a small window that does not allow me to get to the button to let me continue How do I load page?

    Trying to log on to a site

    Dur!! Sorry "Load only this frame" shows whole message and so allows a click. But maybe there is a way for that message to appear full frame rather than in the log in window

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