Getting this message when I try and download an app... We're sorry, we cannot complete your request tot he Itunes store
getting this message when I try and download an app on my new Iphone 4s... We're sorry, we cannot complete your request tot he Itunes store
Same here.
The account I always use shows this error when I login itunes
But other accounts that i rare use is fine
Similar Messages
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Unfortunately, I have tried signing into Itunes for the past hour and keep getting this message: 'We're sorry we cannot complete your request on the itunes store at the time. Please try again later.' I'm using a thinkpad laptop T430. Please help!
I have got the same problem. I am using windows 8.1, latest version of iTunes, Symantec NIS. My internet connection is working.
My apple Id and my password are correct since they work on my iPad and on my iPhone.
message is "ware sorry.we cannot complete your request on the itunes store at this time." And in smaller letters : "try again later". Which i did many times over several days. Just does not work.
any idea anybody ? -
I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down or what? I need to download some things and update some apps...
I've been getting the same message for like an hour now. Since everything was working fine a few hours ago, and nothing changed on my end before it stopped working, I'm guessing it's something on Apple's end. They probably already know about it by now, and are hopefully working on fixing it, so there's probably not much we can do but wait for them to fix it.
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i keep getting the message were sorry we cannot complete your request on the itunes store at this time please help
I have got the same problem. I am using windows 8.1, latest version of iTunes, Symantec NIS. My internet connection is working.
My apple Id and my password are correct since they work on my iPad and on my iPhone.
message is "ware sorry.we cannot complete your request on the itunes store at this time." And in smaller letters : "try again later". Which i did many times over several days. Just does not work.
any idea anybody ? -
When I try to access itunes, I get this error: We're sorry, we cannot complete your request on the itunes store at this time. Please try again later. Is this a common error? Is there a fix?
Sorry, I don't have any suggestions at this time. You can try running the Network Diagnostics in iTunes:
http://support.apple.com/kb/HT3204
and post the results here. That may provide some clues that someone can use to diagnose the problem and offer suggestions.
Regards. -
We're sorry, we cannot complete your request on the iTunes store at this time.
"We're sorry, we cannot complete your request on the iTunes store at this time." http://img809.imageshack.us/img809/7452/screenshot20110601at608.png <- what gives? One moment I'm downloading an iTunes movie rental and a bunch of music, the next second every completed download, attempted new purcase, and trying to start playing the partially downloaded movie resulted in this error.
I paused the downloads and restarted iTunes. Downloads and Rentals were gone in the sidebar and every single secure request to the iTunes store (trying to login, trying to check for available downloads, trying to buy anything else) results in this error. However the music that had sucessfully downloaded was present in my iTunes library. However nothing new shows in my 'Recently Added' playlist... weird.
I then tried restarting my router, ADSL modem, and my Mac. No good. I tried a different OSX user account. No good. I tried logging into the UK store (I'm usually in the NZ one) where I also have an account - no good, same error.
iTunes store pages load, but anything secure results in this error :-(
What has happened? One second all is well, the next all secure iTunes connections result in "We're sorry, we cannot complete your request on the iTunes store at this time."I always try to download movies and TV shows in advance, although this is the first time in quite a while that I've had problems with it on Apple's end -- normally I'm just worried about my internet flaking out, which was happening pretty regularly for a while, or just slowing down way too much and taking hours to download anything. It's a good approach when you can manage it as it eliminates the risk of this sort of thing messing up your whole night. If you still have enough movie night left tonight though, you could try renting something from Amazon. It's streaming rather than download, so it's vulnerable to inconsistencies in internet speed, and it tends not to be as good quality as iTunes video (at least in my experience), but at least you might still be able to get a movie in tonight.
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Keep gettting "We're sorry, we cannot complete your request on the iTunes Store at this time."
I keep getting this message when I try to buy or check anything on iTunes "We're sorry, we cannot complete your request on the iTunes Store at this time." I have checked for software updates, re-started the computer...at a loss.
Me too...just bought my 1st mac & using itunes and I think its my fault.. silly me. Maybe just sit it out and try again in a few hrs.
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We're sorry, we cannot complete your request on the iTunes store at this time. help!
Hi there, I'm just recently getting the error, "We're sorry, we cannot complete your request on the iTunes store at this time." Don't know where this is coming from.
Same here.
The account I always use shows this error when I login itunes
But other accounts that i rare use is fine -
We are sorry, we cannot complete your request on the iTunes Store at this time.
How can I get this message when everything else about the iTunes store is up?
I always try to download movies and TV shows in advance, although this is the first time in quite a while that I've had problems with it on Apple's end -- normally I'm just worried about my internet flaking out, which was happening pretty regularly for a while, or just slowing down way too much and taking hours to download anything. It's a good approach when you can manage it as it eliminates the risk of this sort of thing messing up your whole night. If you still have enough movie night left tonight though, you could try renting something from Amazon. It's streaming rather than download, so it's vulnerable to inconsistencies in internet speed, and it tends not to be as good quality as iTunes video (at least in my experience), but at least you might still be able to get a movie in tonight.
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Is there a place to see if there is service or maintenance happening right now? Haven't been able to connect to the iTunes Store via Computer or Ipod for more than an hour? I've seen other posts about this same issue with no resolution listed, is there a resolution to this?
Yeah it's been happening to me too. It might be ITunes maintenance time or something. I can't do anything right now. Heck, I can't even log out without getting that same message.
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"We're sorry, we cannot complete your request on the iTunes store at this time. ?? Again ?
It happen again!!!
what's going on =.=I solve this issue by logging into itunes via web and change my password.
hope that helps for you too. -
I get this message when I try to download purchased music, never seen it before, never had a problem before.
"you do not have enough access privelages for this operation"
This computer is authorized, auoto download is enabled and I can download on my ipad without a problem.
Any ideas what might be going on?Hi jimbowby,
If you are getting this error message just when attempting to download previously purchased music (new purchases work fine), and it's only occuring on the computer (redownloads on the iPad work fine), it may be a permissions issue. It may be worth taking a look at the Resolution section of the following article, which covers other issues that can throw that same error message: Trouble adding music to iTunes library or importing audio CD Hope that helps.
Cheers,
- Brenden -
Can someone help out. I'm getting this message when i try to download. The product distribution file could not be verified. It may be damaged or was not signed.
See this link from another similar question. It may need patience to resolve. I think Thomas Reed's suggestion is best place to start.
App Store rejects buy of Mountain Lion: Apple Support Communities -
Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.
Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
GB -
Why is it when i try to download an app for my iphone 4s it says can not connect to itunes store?
why is it when i try to download an app for my iphone 4s it keeps saying can not connect to itunes store?
Unless there is an emerging issue with this, give this article a try:
http://support.apple.com/kb/TS1368
And you can always contact support through the express lane:
http://www.apple.com/support/itunes/contact
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