Getting -- You have encountered an unexpected error. Please contact the Sys

Hi Hussein,
I am continuing the same Post. I am also facing the same issue.
We are using R12.1.3 and 11.1.0.7 database on linux OLE 5.5.
For me all objects became invalid and from alert log I am getting ORA-600 Errro. mentioned below.
SQL> select count(*) from dba_objects where status='INVALID';
COUNT(*)
132237
SQL> select count(*) from dba_objects where status='INVALID' and owner='APPS';
COUNT(*)
118419
and from alert log:
Fri May 17 09:20:24 2013
Errors in file /u01/VISHYD/db/tech_st/11.1.0/admin/VISHYD_igusoracle/diag/rdbms/vishyd/VISHYD/trace/VISHYD_ora_14798.trc (incident=34774):
ORA-00600: internal error code, arguments: [kgmgchd1], [], [], [], [], [], [], [], [], [], [], []
Please help me resolve the problem...
Thanks
skjb.

Please see the following docs.
ORA-600/ORA-7445/ORA-700 Error Look-up Tool [ID 153788.1]
ORA-600 [kgmgchd1] [ID 139068.1]
If you still have an issue, please log a SR and upload the log/trace files.

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"You have encountered an unexpected error.Please contact the Sys Admin"

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Hi,
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at oracle.apps.fnd.framework.webui.OAQueryHelper.renderCustomize(OAQueryHelper.java:1938)
at oracle.apps.fnd.framework.webui.OAQueryHelper.processRequestAfterController(OAQueryHelper.java:758)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:639)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
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at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:937)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:904)
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at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)
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at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:904)
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at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
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at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:504)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:425)
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at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:479)
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You have encountered an unexpected error please contact the system administ

please mail me if u have an idea above the error.
thanks,
ravi kiran

Hi Ravi;
please mail me if u have an idea above the error.This error is generic error.Pelase mention
1. your ebs version
2. Db version
3. OS
4. When-How you get this error? You hit this error before?
Regard
Helios

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Team,
Please note that when we open the Search Project window in Project Super user window and click on the Work plan Tab we get the error "You have encountered an unexpected error. Please contact the System Administrator for assistance".
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You may get this message if you left your computer on for an extended period of
time (eg over the weekend / overnight)
Issue: You get this error when accessing timesheet, approving or at other
intermittent times: Error Page| You have encountered an unexpected error
Please contact the System Administrator for assistance
First try closing all your browser windows(eg Internet Explorer) and any
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Error Page You have encountered an unexpected error. Please contact the S

Hi Hussein,
EBS R12
In our Supplier module , when i clicked the navigation > entry I got this error:
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You have encountered an unexpected error. Please contact the System Administrator for assistance.
But all the others are OK.
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Hi hussein,
I've also the same issue and also MO: Operating Unit profile option is not set at site level. But I want to ask you that we have more than 1 OUs b/c of multi-org. So which 1 should be selected for this profile option to get rid of this error message.
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Edited by: user9011010 on Jul 2, 2010 12:23 AM

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Hii guys
EBS is installed.
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I get the following error.
You have encountered an unexpected error. Please contact the System Administrator.
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Fahad,
This is a duplicate post, I suggest you check the other thread:
You have encountered an unexpected error. Please contact the System Adminis
Re: You have encountered an unexpected error. Please contact the System Adminis
Thanks

Error : You have encountered an unexpected error. Please contact the System

Hi All,
When i am try to open the system administrator it shows the following error
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.
Exception details as follows :
Exception Details.
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: Page region must have an application module.
     at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1251)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2149)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:538)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:426)
     at OA.jspService(_OA.java:212)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at RF.jspService(_RF.java:225)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at OA.jspService(_OA.java:221)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at OA.jspService(_OA.java:221)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
     at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
     at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
     at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
     at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
     at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
     at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:619)
## Detail 0 ##
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: Page region must have an application module.
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1283)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:538)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:426)
     at OA.jspService(_OA.java:212)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at RF.jspService(_RF.java:225)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at OA.jspService(_OA.java:221)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at OA.jspService(_OA.java:221)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
     at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
     at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
     at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
     at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
     at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
     at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:619)
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: Page region must have an application module.
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1283)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:538)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:426)
     at OA.jspService(_OA.java:212)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at RF.jspService(_RF.java:225)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at OA.jspService(_OA.java:221)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
     at OA.jspService(_OA.java:221)
     at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
     at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
     at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
     at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
     at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
     at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
     at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:619)
And error in the alertlog file is as follows :
Fatal NI connect error 12170.
VERSION INFORMATION:
TNS for Linux: Version 11.1.0.7.0 - Production
Oracle Bequeath NT Protocol Adapter for Linux: Version 11.1.0.7.0 - Production
TCP/IP NT Protocol Adapter for Linux: Version 11.1.0.7.0 - Production
Time: 07-MAR-2012 11:09:35
Tracing not turned on.
Tns error struct:
ns main err code: 12535
TNS-12535: TNS:operation timed out
ns secondary err code: 12560
nt main err code: 505
TNS-00505: Operation timed out
nt secondary err code: 110
nt OS err code: 0
Client address: (ADDRESS=(PROTOCOL=tcp)(HOST=172.25.129.6)(PORT=49329))
Application version is 12.1.1
Database version : 11.1.0.7.0
OS : RHEL 4 (update 5).
Please help,

Hi Hussein,
Thanks for giving reply,
Earlier its working fine and the database is up and running.
When we i am click on the system administrator responsibility,that Eception is occured.
I ran the autoconfig successfully on both sides but there is no luck.
Please suggest me to resolve this issue.
Thanks in advance.

Error Page : You have encountered an unexpected error. Please contact the

Hi,
PROD
EBS 12.0.3
DB 10.2.0.2
Login page is coming but when i putted user name and password and click ok it give below error for all users.
You have encountered an unexpected error. Please contact the System Administrator for assistance.
FYI form server are connecting properly (http://hostnaem:port/forms/frmservlet?)
Thanks

PRODFor production issues, please always log a SR (with Severity 1).
Login page is coming but when i putted user name and password and click ok it give below error for all users.
You have encountered an unexpected error. Please contact the System Administrator for assistance. Was this working before? If yes, any changes have been done recently?
Can you find any errors in Apache/Database log files?
Have you tried to bounce Apache (and the other application services if possible) and see if this helps? Also, you may compile all JSP files manually before you bring Apache up again.
Also, you may run AutoConfig and make sure it completes sucessfully.
FYI form server are connecting properly (http://hostnaem:port/forms/frmservlet?)
Please also review (Diagnosing database invalidation issues with Java Cache for eBusiness Suite [ID 455194.1]).
Thanks,
Hussein

You have encountered an unexpected error. Please contact the System Administrator for assistance.

Hi folks,
We are facing an issue while developing a custom oaf page.While we submiting the page using the navigation through dialog page facing the error message called "You have encountered an unexpected error. Please contact the System Administrator for assistance.". But the scenario is working well when FND Diagnostics got enabled.
Please find below our code for Dialog page
        OADialogPage dialogpage=new OADialogPage(OAException.WARNING,Exception,null,"","");
        dialogpage.setOkButtonLabel("Yes");
        dialogpage.setNoButtonLabel("No");
        dialogpage.setOkButtonItemName(OkButonName);
        dialogpage.setOkButtonToPost(true);
        dialogpage.setNoButtonToPost(true);
        dialogpage.setPostToCallingPage(true);
        pageContext.redirectToDialogPage(dialogpage);
Kindly suggest me does it invlove with any of the profile related..
Regards,
Dhanraj D

Hi Dhanraj,
Your code looking fine.
Please check below link it will help.
R12 Error Page :You have encountered an unexpected error. Please contact..
&raquo; You have encountered an unexpected error. Please contact the System Administrator for assistance. Online Ap…
http://www.club-oracle.com/forums/oracle-apps-you-have-encountered-unexpected-error-t3853/
Thanks,
Dilip

After running spcreate.sql -You have encountered an unexpected error.

HI,
Am on 11.5.10.2
RDBMS 9i
I creates snapshot like this
cd $ORACLE_HOME/rdbms/admin
sqlplus "/ as sysdba"
-- Enter tablespace name , perfstat password when prompted
To Take performance snapshots of the database:
sqlplus perfstat/perfstat
exec statspack.snap;
To get a list of snapshots
select SNAP_ID, SNAP_TIME from STATS$SNAPSHOT;
To generate a statspack report with any of the two snapshots already taken:
cd $ORACLE_HOME/rdbms/admin
@spreport.sql -- Enter two snapshot id's for difference report, and the file name.
Now when i try to open Application..It throwing error -
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Den i did
spdrop.sql..
NOw am able to login.. what was the issue?
Thanks
Valla

Installing statspack should not affect the applications, as long as the proper process outlined in MOS Doc 149113.1 (Installing and Configuring StatsPack Package) has been followed. We have used statspack in EBS 11i (with 9i database) in the past successfully without issues.
The error you encountered may be coincidental and may not be related to statspack at all.
HTH
Srini

"You have encountered an unexpected error" post login

Hi ,
We have a EBS setup where Users are being redirected to an error page with the following message:
You have encountered an unexpected error. Please contact the System Administrator for assistance.
OS: Solaris 5.10
DB: 11.2.0.2
EBS:11.5.10.2
Below is the error :
oracle.apps.fnd.framework.OAException: oracle.apps.fnd.cache.CacheException
     at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:891)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:603)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1136)
     at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:959)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:926)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:646)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:959)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:926)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:646)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
     at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2336)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1735)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:509)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:430)
     at _oa__html._OA._jspService(_OA.java:84)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162)
     at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187)
     at _oa__html._OA._jspService(_OA.java:94)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162)
     at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187)
     at _oa__html._OA._jspService(_OA.java:94)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
     at org.apache.jserv.JServConnection.run(JServConnection.java:294)
     at java.lang.Thread.run(Thread.java:534)
## Detail 0 ##
oracle.apps.fnd.cache.CacheException
     at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:228)
     at oracle.apps.fnd.functionSecurity.Resp.getResp(Resp.java:581)
     at oracle.apps.fnd.functionSecurity.FunctionSecurity.getResp(FunctionSecurity.java:697)
     at oracle.apps.fnd.functionSecurity.FunctionSecurity.getUserResps(FunctionSecurity.java:595)
     at oracle.apps.fnd.functionSecurity.FunctionSecurity.getUserResps(FunctionSecurity.java:559)
     at oracle.apps.fnd.framework.navigate.webui.OANavigateUtil.getSSWAResponsibilities(OANavigateUtil.java:624)
     at oracle.apps.fnd.framework.navigate.webui.OAHomePageCO.processRequest(OAHomePageCO.java:104)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:587)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1136)
     at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:959)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:926)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:646)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:959)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:926)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:646)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
     at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2336)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1735)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:509)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:430)
     at _oa__html._OA._jspService(_OA.java:84)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162)
     at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187)
     at _oa__html._OA._jspService(_OA.java:94)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162)
     at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187)
     at _oa__html._OA._jspService(_OA.java:94)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
     at org.apache.jserv.JServConnection.run(JServConnection.java:294)
     at java.lang.Thread.run(Thread.java:534)
Caused by: oracle.apps.jtf.base.resources.FrameworkException: Error in IAS Cache: java.lang.NullPointerException
     at oracle.apps.jtf.cache.IASCacheProvider.get(IASCacheProvider.java:718)
     at oracle.apps.jtf.cache.CacheManager.getInternal(CacheManager.java:4794)
     at oracle.apps.jtf.cache.CacheManager.get(CacheManager.java:4617)
     at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:216)
     ... 52 more
Caused by: oracle.apps.jtf.base.resources.FrameworkException:
An exception occurred in the method CacheAccess.get
null
The base exception is:
null
     at oracle.apps.jtf.base.resources.FrameworkException.convertException(FrameworkException.java:607)
     at oracle.apps.jtf.base.resources.FrameworkException.addException(FrameworkException.java:585)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:66)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:88)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:202)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:218)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:249)
     ... 56 more
oracle.apps.fnd.cache.CacheException
     at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:228)
     at oracle.apps.fnd.functionSecurity.Resp.getResp(Resp.java:581)
     at oracle.apps.fnd.functionSecurity.FunctionSecurity.getResp(FunctionSecurity.java:697)
     at oracle.apps.fnd.functionSecurity.FunctionSecurity.getUserResps(FunctionSecurity.java:595)
     at oracle.apps.fnd.functionSecurity.FunctionSecurity.getUserResps(FunctionSecurity.java:559)
     at oracle.apps.fnd.framework.navigate.webui.OANavigateUtil.getSSWAResponsibilities(OANavigateUtil.java:624)
     at oracle.apps.fnd.framework.navigate.webui.OAHomePageCO.processRequest(OAHomePageCO.java:104)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:587)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1136)
     at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:959)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:926)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:646)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:959)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:926)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:646)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247)
     at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
     at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2336)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1735)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:509)
     at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:430)
     at _oa__html._OA._jspService(_OA.java:84)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162)
     at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187)
     at _oa__html._OA._jspService(_OA.java:94)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162)
     at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187)
     at _oa__html._OA._jspService(_OA.java:94)
     at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
     at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
     at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
     at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
     at oracle.jsp.JspServlet.service(JspServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
     at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
     at org.apache.jserv.JServConnection.run(JServConnection.java:294)
     at java.lang.Thread.run(Thread.java:534)
Caused by: oracle.apps.jtf.base.resources.FrameworkException: Error in IAS Cache: java.lang.NullPointerException
     at oracle.apps.jtf.cache.IASCacheProvider.get(IASCacheProvider.java:718)
     at oracle.apps.jtf.cache.CacheManager.getInternal(CacheManager.java:4794)
     at oracle.apps.jtf.cache.CacheManager.get(CacheManager.java:4617)
     at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:216)
     ... 52 more
Caused by: oracle.apps.jtf.base.resources.FrameworkException:
An exception occurred in the method CacheAccess.get
null
The base exception is:
null
     at oracle.apps.jtf.base.resources.FrameworkException.convertException(FrameworkException.java:607)
     at oracle.apps.jtf.base.resources.FrameworkException.addException(FrameworkException.java:585)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:66)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:88)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:202)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:218)
     at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:249)
     ... 56 more
Please suggest ...
Regards
Kk
chaged the Db version to the correct one
Edited by: Kk on Jul 5, 2012 12:26 AM
Edited by: Kk on Jul 5, 2012 3:59 AM

Hi;
It was working before? If yes what have been changed?
Did you run autconfig on db than appstier? Is there any error?
PLease see:
oracle.apps.fnd.cache.CacheException - null connection - on AppsLocalLogin.jsp [ID 414170.1]
Requisition Screen Not Opening From Buyer Work Center, Prompting Error In IAS Cache [ID 865493.1]
Troubleshooting Oracle iStore Error: "The Application is Currently Not Available or An Unexpected Error has Occured" [ID 1324180.1]
Regard
Helios

You have encountered an unexpected error.

Hi all im getting the error " you have encountered an unexpected error. contact the system adminstrator for assistance" when i open the r12 login screen.
Any help will be appreciated

Is it the initial login page or after you enter the user id and password? Enable the diagnostics to get the complete error stack.
Thanks
Shree

You have encountered an unexpected PLSQL error. Please contact System Administrator: When login using SSO

SSO Enabled Environment. When login using OAM page, Some of the users are getting this error.
You have encountered an unexpected PLSQL error. Please contact System Administrator: When login using SSO
Not sure why this is happening. Few users started complaining that they get this error. If they using direct login url to EBS (bypass link) - It works fine.
Any idea ?

please check Apache and application.log
looks like you hit a bug
Bug 14230537 : PLSQL ERROR OCCUR WHEN LOGIN EBS INTEGRATED WITH OAM(11.1.1.5.0 )
AppsMasti
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I have a Shockwave Error: "This Shockwave movie has errors that have caused playback problems. Please contact the author of this content regarding this problem. Shockwave is unable to continue." What I can make ?

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