Global Database Name for OCS Database with domainname that include a dash

Hi guys,
The domain name for the network that I'm installing OCS 10g have a dash in the domainname. When installing the OCS database, it stated that the global database name cannot have a dash. So I change the dash in domain name of the server with an underscore.
After restart the installation, and putting the global database name with a underscore, the installation is sucessfull. My question is if I change back the server domain name back to include the dash, will this affect the running of the database ? and after the installation can I changed the global database name to include the dash ?
Is there any to to ensure a database installation will be sucessfull with a dash in the domain name for the global database name ?
Thanks for any info.
Regards
Lanang

create a net service for oracle10g and provide the name of this service during HTML DB installation it is required for installation.

Similar Messages

  • Global Database Name for OCS Database

    Hi guys,
    The domain name for the network that I'm installing OCS 10g have a dash in the domainname. When installing the OCS database, it stated that the global database name cannot have a dash. So I change the dash in domain name of the server with an underscore.
    After restart the installation, and putting the global database name with a underscore, the installation is sucessfull. My question is if I change back the server domain name back to include the dash, will this affect the running of the database ? and after the installation can I changed the global database name to include the dash ?
    Thanks for any info.
    Regards
    Lanang

    I was looking in the wrong place. I found the right documentation. Thanks all.
    Rename the global database name using an ALTER DATABASE statement. For example, enter:
    ALTER DATABASE RENAME GLOBAL_NAME TO sales.us.oracle.com;

  • Database not found/Error: ORA-16621: database name for ADD DATABASE must be

    I am new to Data Guard and am trying to set up Data Guard Broker. I had created a configuration file with both my primary and standby databases and at one time I could show both databases. But now I can no longer show the standby database nor can I enable, disable or reinstate it. Here is what I have:
    Primary Database: orcl10g
    Standby Database: 10gSB
    DGMGRL> show configuration
    Configuration
    Name: orcl10g
    Enabled: YES
    Protection Mode: MaxPerformance
    Fast-Start Failover: DISABLED
    Databases:
    orcl10g - Primary database
    10gSB - Physical standby database
    Current status for "orcl10g":
    SUCCESS
    DGMGRL> show database verbose orcl10g
    Database
    Name: orcl10g
    Role: PRIMARY
    Enabled: YES
    Intended State: ONLINE
    Instance(s):
    orcl10g
    Properties:
    InitialConnectIdentifier = 'orcl10g'
    LogXptMode = 'ASYNC'
    Dependency = ''
    DelayMins = '0'
    Binding = 'OPTIONAL'
    MaxFailure = '0'
    MaxConnections = '1'
    ReopenSecs = '300'
    NetTimeout = '180'
    LogShipping = 'ON'
    PreferredApplyInstance = ''
    ApplyInstanceTimeout = '0'
    ApplyParallel = 'AUTO'
    StandbyFileManagement = 'AUTO'
    ArchiveLagTarget = '0'
    LogArchiveMaxProcesses = '30'
    LogArchiveMinSucceedDest = '1'
    DbFileNameConvert = '10gSB, orcl10g'
    LogFileNameConvert = '/oracle/oracle/product/10.2.0/oradata/orcl10g/redo01.log, /oracle/oracle/product/10.2.0/oradata/10gSB/redo01.log, /oracle/oracle/product/10.2.0/oradata/orcl10g/redo02.log, /oracle/oracle/product/10.2.0/oradata/10gSB/redo02.log, /oracle/oracle/product/10.2.0/oradata/orcl10g/redo03.log, /oracle/oracle/product/10.2.0/oradata/10gSB/redo03.log'
    FastStartFailoverTarget = ''
    StatusReport = '(monitor)'
    InconsistentProperties = '(monitor)'
    InconsistentLogXptProps = '(monitor)'
    SendQEntries = '(monitor)'
    LogXptStatus = '(monitor)'
    RecvQEntries = '(monitor)'
    HostName = 'remarkable.mammothnetworks.com'
    SidName = 'orcl10g'
    LocalListenerAddress = '(ADDRESS=(PROTOCOL=tcp)(HOST=remarkable.mammothnetworks.com)(PORT=1521))'
    StandbyArchiveLocation = '/oracle/flash_recovery_area/orcl10g/archivelog'
    AlternateLocation = ''
    LogArchiveTrace = '1024'
    LogArchiveFormat = '%t_%s_%r.arc'
    LatestLog = '(monitor)'
    TopWaitEvents = '(monitor)'
    Current status for "orcl10g":
    SUCCESS
    DGMGRL> show database verbose 10gSB
    Object "10gsb" was not found
    DGMGRL>
    DGMGRL> remove database 10gSB
    Object "10gsb" was not found
    DGMGRL>
    DGMGRL> reinstate database 10gSB
    Object "10gsb" was not found
    DGMGRL>
    DGMGRL> enable database 10gSB
    Object "10gsb" was not found
    DGMGRL>
    DGMGRL> add database '10gSB' as
    connect identifier is 10gSB
    maintained as physical;Error: ORA-16621: database name for ADD DATABASE must be unique
    Failed.
    How can I get Data Guard to see the standby database correctly again?

    Thank you for the constructive feedback. I have been able to make progress on this issue.
    I did check the Data Guard Log files as you suggested. I did not find anything when I checked them before but this time I found the following:
    DG 2011-06-16-17:23:18 0 2 0 RSM detected log transport problem: log transport for database '10gSB' has the following error.
    DG 2011-06-16-17:23:18 0 2 0 RSM0: HEALTH CHECK ERROR: ORA-16737: the redo transport service for standby database "10gSB" has an error
    DG 2011-06-16-17:23:18 0 2 0 NSV1: Failed to connect to remote database 10gSB. Error is ORA-12514
    DG 2011-06-16-17:23:18 0 2 0 RSM0: Failed to connect to remote database 10gSB. Error is ORA-12514
    DG 2011-06-16-17:23:18 0 2 753988034 Operation CTL_GET_STATUS cancelled during phase 2, error = ORA-16778
    DG 2011-06-16-17:23:18 0 2 753988034 Operation CTL_GET_STATUS cancelled during phase 2, error = ORA-16778
    I verified that I am able to connect to both the primary and standby databases via external connections:
    -bash-3.2$ lsnrctl status
    LSNRCTL for Linux: Version 10.2.0.1.0 - Production on 17-JUN-2011 12:41:03
    Copyright (c) 1991, 2005, Oracle. All rights reserved.
    Connecting to (ADDRESS=(PROTOCOL=tcp)(HOST=)(PORT=1521))
    STATUS of the LISTENER
    Alias LISTENER
    Version TNSLSNR for Linux: Version 10.2.0.1.0 - Production
    Start Date 17-JUN-2011 01:40:30
    Uptime 0 days 11 hr. 0 min. 32 sec
    Trace Level off
    Security ON: Local OS Authentication
    SNMP OFF
    Listener Parameter File /oracle/oracle/product/10.2.0/db_1/network/admin/listener.ora
    Listener Log File /oracle/oracle/product/10.2.0/db_1/network/log/listener.log
    Listening Endpoints Summary...
    (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=remarkable.mammothnetworks.com)(PORT=1521)))
    Services Summary...
    Service "10gSB" has 1 instance(s).
    Instance "10gSB", status READY, has 1 handler(s) for this service...
    Service "10gSB_DGB" has 1 instance(s).
    Instance "10gSB", status READY, has 1 handler(s) for this service...
    Service "10gSB_XPT" has 1 instance(s).
    Instance "10gSB", status READY, has 1 handler(s) for this service...
    Service "PLSExtProc" has 1 instance(s).
    Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
    Service "orcl10g" has 1 instance(s).
    Instance "orcl10g", status READY, has 1 handler(s) for this service...
    Service "orcl10gXDB" has 1 instance(s).
    Instance "orcl10g", status READY, has 1 handler(s) for this service...
    Service "orcl10g_DGB" has 1 instance(s).
    Instance "orcl10g", status READY, has 1 handler(s) for this service...
    Service "orcl10g_XPT" has 1 instance(s).
    Instance "orcl10g", status READY, has 1 handler(s) for this service...
    The command completed successfully
    -bash-3.2$
    -bash-3.2$
    -bash-3.2$ sqlplus system/dbas4ever@orcl10g
    SQL*Plus: Release 10.2.0.1.0 - Production on Fri Jun 17 12:43:41 2011
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    Connected to:
    Oracle Database 10g Enterprise Edition Release 10.2.0.1.0 - 64bit Production
    With the Partitioning, OLAP and Data Mining options
    SQL> quit
    Disconnected from Oracle Database 10g Enterprise Edition Release 10.2.0.1.0 - 64bit Production
    With the Partitioning, OLAP and Data Mining options
    -bash-3.2$ sqlplus system/dbas4ver@10gSB
    SQL*Plus: Release 10.2.0.1.0 - Production on Fri Jun 17 12:43:59 2011
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    ERROR:
    ORA-01033: ORACLE initialization or shutdown in progress <== I think this is normal since the database is in mount mode
    Enter user-name:
    I also checked the listener log file and did see and error associated with a known bug:
    WARNING: Subscription for node down event still pending
    So I added the following to the listener.ora file and bounced the listener:
    SUBSCRIBE_FOR_NODE_DOWN_EVENT_LISTENER=OFF
    That seems to have taken care of the error.
    The following is my listener.ora file:
    SID_LIST_LISTENER =
    (SID_LIST =
    (SID_DESC =
    (SID_NAME = PLSExtProc)
    (ORACLE_HOME = /oracle/oracle/product/10.2.0/db_1)
    (PROGRAM = extproc)
    (SID_DESC = ( GLOBAL_DBNAME = 10gsb_DGMGRL.remarkable.mammothnetworks.com )
    ( SERVICE_NAME = 10gsb.remarkable.mammothnetworks.com )
    ( SID_NAME = 10gsb )
    ( ORACLE_HOME = /oracle/oracle/product/10.2.0/db_1 )
    (SID_DESC = ( GLOBAL_DBNAME = orcl10g_DGMGRL.remarkable.mammothnetworks.com )
    ( SERVICE_NAME = orcl10g.remarkable.mammothnetworks.com )
    ( SID_NAME = orcl10g )
    ( ORACLE_HOME = /oracle/oracle/product/10.2.0/db_1 )
    (SID_DESC = ( GLOBAL_DBNAME = orcl10g.remarkable.mammothnetworks.com )
    ( SERVICE_NAME = orcl10g.remarkable.mammothnetworks.com )
    ( SID_NAME = orcl10g )
    ( ORACLE_HOME = /oracle/oracle/product/10.2.0/db_1 )
    (SID_DESC = ( GLOBAL_DBNAME = 10gsb.remarkable.mammothnetworks.com )
    ( SERVICE_NAME = 10gsb.remarkable.mammothnetworks.com )
    ( SID_NAME = 10gsb )
    ( ORACLE_HOME = /oracle/oracle/product/10.2.0/db_1 )
    SUBSCRIBE_FOR_NODE_DOWN_EVENT_LISTENER=OFF
    I again tried connecting externally to the standby database:
    -bash-3.2$ sqlplus system/dbas4ever@10gSB
    SQL*Plus: Release 10.2.0.1.0 - Production on Fri Jun 17 13:09:00 2011
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    ERROR:
    ORA-01033: ORACLE initialization or shutdown in progress
    Enter user-name:
    and see this in the listener.log file:
    17-JUN-2011 13:10:22 * (CONNECT_DATA=(SERVICE_NAME=10gSB_XPT)(SERVER=dedicated)(CID=(PROGRAM=oracle)(HOST=remarkable.mammothnetworks.com)(USER=oracle))) * (ADDRESS=(PROTOCOL=tcp)(HOST=199.187.124.130)(PORT=11357)) * establish * 10gSB_XPT * 0
    17-JUN-2011 13:10:22 * (CONNECT_DATA=(SERVICE_NAME=10gSB_XPT)(SERVER=dedicated)(CID=(PROGRAM=oracle)(HOST=remarkable.mammothnetworks.com)(USER=oracle))) * (ADDRESS=(PROTOCOL=tcp)(HOST=199.187.124.130)(PORT=11358)) * establish * 10gSB_XPT * 0
    17-JUN-2011 13:10:24 * service_update * 10gSB * 0
    17-JUN-2011 13:10:30 * (CONNECT_DATA=(SID=orcl10g)(CID=(PROGRAM=perl)(HOST=remarkable.mammothnetworks.com)(USER=oracle))) * (ADDRESS=(PROTOCOL=tcp)(HOST=127.0.0.1)(PORT=25119)) * establish * orcl10g * 0
    17-JUN-2011 13:10:30 * (CONNECT_DATA=(SID=orcl10g)(CID=(PROGRAM=perl)(HOST=remarkable.mammothnetworks.com)(USER=oracle))) * (ADDRESS=(PROTOCOL=tcp)(HOST=127.0.0.1)(PORT=25120)) * establish * orcl10g * 0
    17-JUN-2011 13:10:30 * (CONNECT_DATA=(SID=orcl10g)(CID=(PROGRAM=emagent)(HOST=localhost.localdomain)(USER=oracle))) * (ADDRESS=(PROTOCOL=tcp)(HOST=127.0.0.1)(PORT=25121)) * establish * orcl10g * 0
    17-JUN-2011 13:11:22 * (CONNECT_DATA=(SERVICE_NAME=10gSB_XPT)(SERVER=dedicated)(CID=(PROGRAM=oracle)(HOST=remarkable.mammothnetworks.com)(USER=oracle))) * (ADDRESS=(PROTOCOL=tcp)(HOST=199.187.124.130)(PORT=11420)) * establish * 10gSB_XPT * 0
    17-JUN-2011 13:11:22 * (CONNECT_DATA=(SERVICE_NAME=10gSB_XPT)(SERVER=dedicated)(CID=(PROGRAM=oracle)(HOST=remarkable.mammothnetworks.com)(USER=oracle))) * (ADDRESS=(PROTOCOL=tcp)(HOST=199.187.124.130)(PORT=11422)) * establish * 10gSB_XPT * 0
    17-JUN-2011 13:11:24 * service_update * 10gSB * 0
    I tried again to see the database in Data Guard Broker:
    DGMGRL> show database 10gSB
    Object "10gsb" was not found
    however, I then was able to add the database in Data Guard Broker:
    DGMGRL> add database 10gSB
    as connect identifier is 10gSB
    maintained as physical;Database "10gsb" added <== this is progress!!!
    However the configuration shows the following:
    DGMGRL> show database 10gSB
    Database
    Name: 10gsb
    Role: PHYSICAL STANDBY
    Enabled: NO
    Intended State: OFFLINE
    Instance(s):
    10gSB
    Current status for "10gsb":
    DISABLED <=====
    So I tried to enable the database:
    DGMGRL> enable database 10gSB
    Error: ORA-16626: failed to enable specified object
    Failed.
    and I tried to reinstate the database:
    DGMGRL> reinstate database 10gSB
    Reinstating database "10gsb", please wait...
    Error: ORA-16653: failed to reinstate database
    Failed.
    Reinstatement of database "10gsb" failed
    So I checked the configuration and now see two entries for the standby database but with case differences:
    DGMGRL> show configuration
    Configuration
    Name: orcl10g
    Enabled: YES
    Protection Mode: MaxPerformance
    Fast-Start Failover: DISABLED
    Databases:
    orcl10g - Primary database
    10gSB - Physical standby database
    10gsb - Physical standby database (disabled)
    Current status for "orcl10g":
    SUCCESS
    Question: How do I get rid of 10gSB and enable 10gsb?

  • Query to identify the recovery catalog database name from target database

    Hi,
    How to get the recovery catalog database name from the registered target database?
    i dont know my recovery catalog database for my target database.
    I know we can use the query
    select * from rc_database;
    from recovery catalog database to know all the registered database with the recovery catalog but I want to know is there any way or query to identify the recovery catalog database name from target database to which the target database is registered
    With Regards
    Boobathi P

    You can check the backup scripts which you use to backup your target database to get the catalog database name.
    And check the corresponding connect string in TNSNAMES.ORA file or tnsping to get the server details of the catalog database.
    Edited by: gopal on Apr 12, 2013 12:59 PM

  • Incorrect Standby Database name in V$database

    I'm trying to create a standby database (mptstb on server mptdb2) from a primary database (mptpr on server mptdb1). I create the standby controlfile on the primary database using the 'alter database create standby controlfile...' and then move it to the standby server. When I do a startup mount of the standby database and check the contents of the v$database view, it shows name=mptpr. It should be mptstb. When I try to run RMAN on the standby (rman target /), it connects to target MPTPR and not mptstb. I cannot figure this one out. Any help would be greatly appreicated.

    The database name for the standby database is the same (but using NID utility there is a chance to change the database name).
    You can use service names to connect to the standby and lock_name_space (Oracle 9i)/db_unique_name(Oracle 10g) to differ databases using different names.
    That might be the case for databases on the same server. But if you use different servers you can use the same database name.
    Andrey

  • How will you find out no of standby databases configured for primary database from OS level

    How can find the number of standby databases configured for primary database from os level

    Check the alert log.
    The Alert log will always have Data Guard messages in it.
    Example
    cd /u01/app/oracle/diag/rdbms/primary/PRIMARY/trace
    tail -1700 alert_PRIMARY.log | more
    Wed Nov 13 13:35:26 2013
    ARC7: Standby redo logfile selected for thread 1 sequence 1164 for destination LOG_ARCHIVE_DEST_2
    LNS: Standby redo logfile selected for thread 1 sequence 1165 for destination LOG_ARCHIVE_DEST_2
    If you don't see messages like this it's probably not a Data Guard system.
    Or search it for :
    System parameters with non-default values:
    Which on Data Guard system will show things like:
    log_archive_dest_1 = "LOCATION=USE_DB_RECOVERY_FILE_DEST VALID_FOR=(ALL_LOGFILES,ALL_ROLES) DB_UNIQUE_NAME=PRIMARY"
    log_archive_dest_2 = "SERVICE=STANDBY LGWR ASYNC VALID_FOR=(ONLINE_LOGFILES,PRIMARY_ROLE) DB_UNIQUE_NAME=STANDBY"
    log_archive_dest_state_1 = "ENABLE"
    log_archive_dest_state_2 = "ENABLE"
    fal_server = "STANDBY"
    Best Regards
    mseberg

  • Table name for Invoice created with PO ref

    hi,
    I required Table name for Invoice created with PO ref.
    Regards,
    Ali

    HI,
    Check the table RSEG: Document Item: Incoming Invoice
    Look for the fields BELNR and EBELN
    Regards
    KK

  • Table name for sales order with Customer info

    Hi Gurus,
    Could you please provide me table name for  sales order with customer no and customer name.
    I have list of sales order number (more than 1000 no's ) i need to identify customer number and customer name (ship to party and sold to party information). I am running this report every week. so i plan to create sqvi for this report.
    Thanks and regards,
    B.Deethya.

    Hello,
    Access Tables VBAK & VBAP.
    From the above tables you will get Solt to Party & Ship to Party Codes.
    For Customer names you have to pass the Customer Codes to Table - KNA1
    Hope this clarifies.
    Thanks,
    Jignesh Mehta

  • Why does the file Name for file attached with Annotations "Attach File" (paperclip) become Unknown when Comments are Published?

    Our company recently purchased Adobe Acrobat Pro XI for the purpose of using it for shared electronic reviews.  We are using Send for Shared Review created in Adobe Acrobat Pro XI, and all the Comment tools work as expectedexcept the paperclip in Annotations.
    When a Word or Excel or Image(png,jpeg) file is attached using the Annotations paperclip, the initiator can initially see and open it. But after Publish Comments is selected and the review file is closed, the file "Name" changes to "Unknown" (although the Description has the correct file name and extension).  The Modified information is Unknown, as is the Size and Compressed Size.
    When the review file is then re-opened, even the initiator cannot open the file, although:
    The file location is marked with the paperclip within the document.
    The file name is shown in the Comments List with the initiator's name.
    In the Attachments list (the paperclip beneath the Thumbnails and Bookmarks) the Name appears as Unknown, Description shows the file name, Modified is Unknown, Size is Unknown, and Compressed Size is Unknown.
    The file Name cannot be edited, although the file Description can be.
    We have followed the procedure described in the tutorials but cannot figure out how to troubleshoot this situation.  Since this feature was the reason for the purchase of Adobe Acrobat Pro IX, we would any help. Please don't leave out any basics since we are all new users.
    We have several people with Adobe Acrobat Pro XI and the rest have Adobe Reader XI and it is a Windows platform.  Can someone please give us some advice how to get this feature to work as described?

    FYI Rave,
    There are some other forum entries with this exact same issue...:
    Cannot Open Attachments in PDF
    Why does the file Name for file attached with Annotations "Attach File" (paperclip) become Unknown when Comments are Published?
    Can someone help us get the COMMENTS ATTACHMENT TOOL to work as described in Acrobat Pro XI?

  • I just bought a newer Nano and I need to upgrade my itunes for a laptop (with Windows) that no longer has the capability to go online.   Is there a way to do this?

    I just bought a newer Nano and I need to upgrade my itunes for a laptop (with Windows) that no longer has the capability to go online.   Is there a way to do this?

    Hi John,
    Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
    Linda

  • Stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

    stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

    Yes Example:-
    1234-5678-1234-5678-1234-5678

  • What is the Global Database Name for?

    Hi All,
    I installed 10g on Linux and it seems to work ok. But I used the same string "abc" for the SID and the global database name (GDN). The recommendation for the GDN was sid.domain_name.com but I didn't know the domain_name at the time.
    I don't know why the GDN exists or what it is used for. I am wondering how this lame GDN will affect the database and if there is an easy way to change it. I don't expect that we will be using the db outside of our little network, no internet users. Will users on other machines be able to connect to my db?
    Thanks

    I was looking in the wrong place. I found the right documentation. Thanks all.
    Rename the global database name using an ALTER DATABASE statement. For example, enter:
    ALTER DATABASE RENAME GLOBAL_NAME TO sales.us.oracle.com;

  • How to set a database name for fetching metadata?

    How can I tell an already-existing Connection what its database should be, in such a way that I can successfully get MetaData from the connection?
    If I use the following code, everything works fine:
         Connection connection;
         DatabaseMetaData metadata;
         ResultSet rs;
         connection = DriverManager.getConnection("jdbc:mysql://Localhost/archival", mUser, mPassword); // replace this line
         metadata = connection.getMetaData();
         rs = metadata.getTables(null, null, "%", null);
    But if I replace the fourth line above with these three lines:
         connection = DriverManager.getConnection("jdbc:mysql://Localhost/", mUser, mPassword);
         Statement stmt = connection.createStatement();
         stmt.execute("USE archival");
    then I get a SQLException "Incorrect database name: ''". I would really prefer to factor my getConnection() code so that it doesn't have to know what the database-name is, but in order to do that I need to be able to set the database-name after the connection has been created, and still get MetaData on the connection.
    TIA for any help!

    Umm I probably totally don't understand the question, but you can change the name in the IDE,
    and in code you can name it to whatever you want
    Dim WhatEverNameIWantToGive as new button Dim secondbutton = WhatEverNameIWantToGive
    or maybe you mean
    public class mybutton
    inherits button
    'your custom code here
    end class

  • Views to check the catalog database name from target database.

    Hi,
    Please help me to find view to check the catalog database name which is connected to my target database because I am new to the current environment where I am working now and the previous DBA have done the set up having 2 catalog database. I want view to check from target database, which can show the catalog database name to which it is connected to.
    We can check the catalog database name from the following ways but I want views to check it from target database.
    1.TNSnames.ora
    2.Any backup script connecting to catalog database.
    3.From catalog database we can use rc_database view to check the databases registered with the catalog database.

    Please help me to find view to check the catalog database name which is connected to my target databaseYou can check for any RMAN backup jobs that been scheduled on the server.
    In the scheduled script check rman command.
    You can then identify the database alias (of the catalog db) that is used in the rman backup script.
    Once you have found the database alias, check for the database alias entry in tnsnames.ora file present in your target database server.
    Once the entry is found, you can find the IP address and catalog db name from the tns entry.
    Edited by: st. osh on Nov 22, 2012 11:38 PM

  • I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

    I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

    Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app.  When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund.  I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

Maybe you are looking for

  • Getting error while trying to install ADRMS role on Windows Server 2008 R2 SP1.

    Hello, I am trying to install ADRMS on Windows Server 2008 R2 SP1 (This machine also has domain controller and Exchange Server 2010 SP3 installed). But I am getting following error: Install-ADRMS : The configuration object is read only, because it ha

  • I recently updated my Lumia to 8.1 ..but....

    In settings the extra+info is still showing black ... I updated my phone through preview of developer and i am very worried....Doesn't i got all the features plz tell me.... Solved! Go to Solution.

  • I can't edit any of my song details in itunes.

    I recently purchased a new laptop and transferred all my music across to an external hard drive which are permanently connected. I added the songs into itunes. They play fine. But i cant seem to edit the songs. The details are greyed out (read-only)

  • Can't open files where the name starts with a number

    On our network server, we have some folders where the files are numbered. Example: 1 - Memo 2 - Agenda 3 - Report X 4 - Report Y 5 - Report Z We have 5 Macs in our office. Everybody can read these files fine except for one person. On her computer she

  • How do I get photos off old edition of Photoshop? Please help!

    I downloaded the free trial of Adobe Photoshop Album Starter Edition a while ago and since then, whenever I upload photos from my camera onto the computer they automatically go onto this programme.  This happened the other day and the photos were del