GLPCA table fetch - time out issue

Hi,
I have a situation in which one of my business user is facing a TIME OUT in RCOPCA02 report in the below piece of code.
SELECT (tab_fields) FROM glpca
       CLIENT SPECIFIED
       PACKAGE SIZE packsize
       APPENDING CORRESPONDING FIELDS OF TABLE i_glpca
       WHERE rldnr     IN rldnr
         AND rrcty     IN rrcty
         AND rvers     IN rvers
         AND kokrs     IN kokrs
         AND rbukrs    IN bukrs
         AND ryear     IN ryear
         AND rassc     IN rassc
         AND hrkft     IN hrkft                            "note 550972
         AND sbukrs    IN sbukrs                           "note 550972
         AND shoart    IN shoart                           "note 550972
         AND sfarea    IN sfarea                           "note 550972
         AND racct     IN racct
         AND rprctr    IN prctr
         AND sprctr    IN pprctr
         AND poper     IN poper
         AND drcrk     IN drcrk
         AND activ     IN activ
         AND rhoart    IN rhoart
         AND rfarea    IN rfarea
         AND versa     IN versa
         AND eprctr    IN eprctr
         AND afabe     IN afabe
         AND rmvct     IN rmvct
         AND docct     IN docct
         AND docnr     IN docnr
         AND stagr     IN stagr
         AND rtcur     IN rtcur
         AND runit     IN runit
         AND refdocct  IN refdocct
         AND refdocnr  IN refdocnr
         AND werks     IN werks
         AND rep_matnr IN repmatnr     "RDIP40K020663
         AND rscope    IN rscope       "RDIP40K020663
      AND rclnt     IN rclnt.       "dirty trick to mislead DB-optimizer
    packsize is set to 1000
But when I try to execute the same using the same variant as used by user I am able to get the output in less than 2 mins. The maximum runtime of a program is set as 900 seconds(which I understand is always same across all users). The issue of TIME_OUT is faced by that particular user only.
My SAP system is SAP_APPL46C. Latest support package implemented is SAPK-91404INDMIS.
What can be the issue? Please suggest.
Regards,
Chinmay

You should run ST05 in parallel with both you and the user with the problem and see what the differences are in the plan.
You cannot get a good answer with the data you have provided.
Please see Please Read before Posting in the Performance and Tuning Forum before posting
Rob
Edited by: Rob Burbank on Sep 30, 2011 9:15 AM

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    Hi Eva,
    It may occur due to the Firewall blocking. Please add Inbound and Outbound rules for Port 21, and program DtsDebugHost.exe and DTExec.exe.
    As a workaround, you can use FTP batch file instead of the SSIS FTP Task:
    http://www.dostips.com/DtTipsFtpBatchScript.php 
    http://www.robvanderwoude.com/ftp.php 
    Regards,
    Mike Yin
    TechNet Community Support

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