Gonna Take my G5 in for service (Applecare) What to expect?

Hey guys, years ago i bought my beloved dual G5. This thing has served me INCREDIBLY well and has taken some serious abuse, not physically, but constant rendering 24/7, heavy audio recording, more rendering+assigning net-rendering, basically one huge workhorse.
WEll this past year things kind of quit working. Most annoyingly, video card just quit working with openGL, ie anything that requires openGL just shows up black veiwports. next we have the gigabit ethernet, that just REFUSES to fully connect. I installed a PCI network card, and i hate being back on 100mb lan. Icing on the cake was dvd burner hardly works. I think even moreso something is up with the IDE channel, because i put another compatible burner in and get nothing but i/o errors.
And lets not forget all the problems that randomly occur when using firewire/usb devices. Random complete lockups (in PC world id say bad power supply) FW devices appearing/disappearing
So i figured my applecare ran out, but i checked it and what do ya know? It's sitll in effect itl april 22nd. YAY!
What i mean by what to expect is, I've heard the stories of people taking in their mac's and coming back with more modern machines because what they brought in just hasnt been around in forever. So what am i to expect? Should i just to be safe remove my extra hard drives/ram? I know everything is intel now, allot of recording and 3D plugins i run are still PowerPC, though more and more everyday are UB. So basically, are they going to fix up my machine (totally fine with me) or is there a chance i'd come out of this with some intel machine?
I know whatever apple does i'll be happy and back to work in the end. The problems arent from misuse, the machine sits in a clean environment, i watch the temps in the summer, and i take great care of it. i say it's more from overuse. They were incredibly helpful when i brought them an ancient G3 wallstreet a few years ago. Told me they didnt support it, but sitll told me what was wrong, where to get the new parts, all for free at the geek bar.
Any thoguhts? I know i should call em, but its easter. Im just excited i dont have to pay out the arse to get my machine back to where it used to be.

Oh theyll just charge me to backup? I'm not too worried, i have most of my important stuff on my second hdd, anything else i can throw all over my network. And ill remove anything 3rd party that was installed by me (Ram, HDD, network card cause mine died)
I was actually just going to format it before i take it in. Forgot to call em today, grr..
My only complaint, i'll have to reload everything! Unless i can find about 50gigs to make an image of my OS drive and throw it somewhere..hmm...
I still cant believe its under warranty. That made my week. Though i hope they dont need EVERYTHING, ie mouse and keyboard cause yea, i gave my original mouse to a now ex gf, and i'm using a 5 button belkin.
I'm sitting back watching my buddies have issues with Micro$oft and their XBox 360's. one guys on his 3rd, the other his second. Wont let them transfer/backup stuff they payed for, DRM wont let them move it, Microsoft is calling shenanigans since they've exchanged it and registered so many serial numbers, they think theres hacking going on...
If only other places were as caring as apple.

Similar Messages

  • I upgraded my 3gs to 5.01 and now I get the message "iPhone may be damaged and cannot be activated for service." Whats going on?

    I upgraded my 3gs to 5.01 and now I get the message "iPhone may be damaged and cannot be activated for service." Whats going on? I can't activate my device. It is essentially bricked at this point

    Same issue c'mon apple.

  • Do I need to take my Apple TV for service?

    I have the 3rd Gen Apple TV and have had it since the launch date. Probably 1/3 of the time when I turn the device on, I get the green screen, which is really frustrating. Normally after unplugging the device and plugging in again, it works fine -- but it's still annoying. Is this a common occurence?
    Second, every now and then (which has happened at least 10 times since I've had the device but I use it often enough to say it is uncommon), I get static interference with the device. I've tried multiple HDMI ports and multiple HDMI cables, but the problem still occurs.
    Is all of this enough to warrant me to take the Apple TV in for service? Does it sound like I have a faulty device? Or could there be something in the way I have it set up?
    Thanks everyone for any help.

    Hello:
    If I were you, I would take it into an Apple store to have them check it out.
    Barry

  • I just brought my MacPro in for service and they replaced my hard drive. However, now my disc drive has suddenly stopped working! Is there anything I can do to fix this without having to take it back in for service, again!?

    The nearest service center is 2 hours from my house and my computer isn't under warranty anymore, so I need alternative options. I'm just frustrated that my disc drive was totally fine until AFTER I took it in for service. I just paid a lot of money for a new hard drive from the apple store and now my disc drive has suddenly stopped working correctly. I tried with multiple CD's and DVD's...loading a disc, but my computer would just make a weird loading noise and then eject the discs. Now it has started fighting taking the disc, so I have stopped trying. Is there anyway to fix this problem without taking it in for service again and paying another boat load of money?
    Thanks in advance for your help!

    ShelbyMackenzieLynne,
    when you say that your disc drive is damaged, do you mean your MacBook Pro’s hard disk drive, or do you mean its SuperDrive (the CD/DVD drive)?
    When you’d updated your MacBook Pro to Mavericks, did the installation succeed, and subsequently freeze up? Or did it freeze up during the Mavericks installation?
    Which version of OS X was installed on your MacBook Pro before you’d installed Mavericks?
    Are you currently able to boot into the Mavericks recovery partition? To see if you can do so, hold down a Command key and the R key while starting up your MacBook Pro.

  • Web Services Security - What to expect

    I am reviewing a vendor�s product that will run on a J2EE platform. One of the features of this product is a web services framework for developing web services. What I want to assess is how well they support web services security. They may say they rely on the underlying application server to �do the security stuff� � is this enough?
    A further question is: what should I expect from different J2EE application server vendors in the area of security. Is there reasonable compliance between them or is there still an amount of proprietary implementation, that will ultimately result in application server lock-in, should I need a particular security feature?

    I may have posted this to the wrong area so I have also now posted it to the web services technology forum (although the layout of the forums made this area look as though it was a sub set of web services). So excuse the duae posting, although arguably it is a portability issue standalone also.

  • SHould I take my Mac in for service -adapter/DVDrom

    Hello, recently I was poking around inside my mac installing ram and a HD. I managed to disconnect the DVDrom and bend one if it's pins. Though I bent them back to their position the drive doesn't work now, one of the pins is too crushed. Do i have to take apart half of the computer to replace this drive myself? I googled it and peoples directions seem way easier than it looks inside the mac.
    Also, I need a wireless adapter for this computer as well. I went to the mac store and they don't have them in stock, they have to order them. I don't see anything at the Mac store. I just want to find the correct card that works well, plus I need it to plug-n-play. Any recommendations? The guy at the mac store then said i need the Mac Airport, which is think is a router, not a card/adapter. Don't they call the store the genius bar? Going to the Mac store was a horrible waste of time... or I'm an idiot. Please confirm.
    I was wanting to get the wireless adapter myself, but now that the dvd drive is broken, should I do this whole project myself or bring it in? I don't want to give them a lot of money, but I don't feel like breaking anything again.
    I'm use to working on PCs, but this mac seems it has no cable slack to work with, and things just aren't that easily accessed.
    Thanks for your time, any recommendations would be great!
    Monty
    Message was edited by: TheMonty

    Thanks steve! The tutorial i was reading had no pictures... it looks really easy!
    I'm not sure how to identify which G5 I have. Under "about this mac'... it says it's a powerPc processor dual 2.3. Under 'more info' their is an Airport Card area with no information, since I don't have the airport card installed, would any airport card work here?
    I've been looking all over the mac store, it seems there isn't one available... and ebay bring up $20 PCI cards and $60 wifi cards.
    Thanks for reading!
    -Monty
    Message was edited by: TheMonty

  • HT201401 where can I take my US phone for service in Melbourne Australia?

    I am new to this and signed up just to ask this question.
    Where can I take my phone to have it checked out in Melbourne Australia.  My only trip and the phone (with camera) stopped working the day I left Seattle.

    Try this to resolve your camera issue...
    Close All Open Apps... Turn the phone Off...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the Phone On... and try the Camera again.
    If no joy...  For a Store, See Here http://www.apple.com/au/retail/chadstone/

  • I need to take my computer in for service, can I use Master Password to keep the tech from seeing them or am I better off deleting them?

    My question says it all...if I use Master Password will it keep a "nosy" tech out of my list of sites/usernames/and passwords or should I delete all of them after making a copy off computer so they don't have access? When the computer is returned I need to go to each site and reenter the information

    If you put a password, it should keep most nosy people off your PC. Or, you can always simply back up your current profile on like a thumb drive, etc. Then delete your current one. when you get the PC back, just put your old profile back. You can read [[Backing up your information]] for instructions on how to do this.

  • My Macbook Pro is about 4 to 5 years old.  I've noticed the last few months that speed was becoming much slower.  It slowed to a crawl last week and won't even turn on now.  Where do I take this to near Jackson, Michigan for service?.

    My Macbook Pro is about 4 to 5 years old.  I've noticed the last few months that speed was becoming much slower.  It slowed to a crawl last week and won't even turn on now.  Where can I take my Macbook Pro for service near Jackson, Michigan?.

    Things You Can Do To Keep Your Computer From Slowing Down
    If your computer seems to be running slower here are some things you can do:
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Taking Mac In For Service - How to Secure My Data

    I need to take my G5 in for service today. I'm concerned about the technicians having access to sensitive data on the system. Besides backing everything from the documents folder off to a firewire drive that I'll keep at home, what steps would:
    a) protect passwords, account numbers, etc.
    b) still allow the repair shop the access they need to run the system and troubleshoot.
    c) prevent someone from installing a keylogger or similar security threat which I would not be able to detect when I get the machine back.
    Related questions:
    1) If I backup and then delete the system.keychain before giving them the system, will the mac generate a new keychain which they can use during the repair; and will I be able to replace it when I get the machine back?
    2) If there are multiple user accounts on the machine, are there multiple keychains, and if so where are they?
    Thanks much!

    Király's post describes exactly what I do. I clone the drive to a spare, and then do an erase-and-install of generic OS X with none of my personal files, before sending the machine in. When the machine comes back, I clone my entire drive back to the Mac. I do this because:
    1. I don't want to lose any data, so I back it all up.
    2. I do not want others logging into my account or having access to my data, so I take it all off the drive.
    3. Even if I had no confidential info, I would not want people screwing with my personally tuned configuration or installing or accidentally deleting things.
    By cloning out, wiping, and cloning back, I ensure that the drive contents after it returns from service are 100% exactly what I had before I sent it out, no matter what the techs did.

  • Stuck in extracting...this may take a while stage for 3 days

    My trial download for CS6 production premiuim has been in the extracting...this may take a while stage for 3 days; what do I do?

    Cancel it, try again. Use another browser to download, extract the files manually e.g. using WinZip.
    Mylenium

  • I have sent my iPod back for servicing because it is cracked, with some dispute with Apple I have managed to get a brand new iPod Touch. Just wondering if anyone has had this problem how long did it take from "Replacement Product Pending" to get bck to UK

    I have sent my iPod back for servicing because it is cracked, with some dispute with Apple I have managed to get a brand new iPod Touch. Just wondering if anyone has had this problem how long did it take from "Replacement Product Pending" to get back to the UK

    Not really. Is say "pending"
    pend·ing 
    /ˈpendiNG/
    Adjective 
    Awaiting decision or settlement.
    Preposition
    Until (something) happens or takes place: "they were released on bail pending an appeal".
    Synonyms
    adjective. 
    pendent - undecided - unsettled - outstanding - pendant
    preposition. 
    during - until - till - to

  • HT1918 Hi Mrs Gideon ,i just wanna tell you my Bank said i don't have nothing wrong with my card so I think the problem is with my iPhone! So I you can help me and how I'm gonna do to be refund for my money they take on my account( the 9 differents type o

    Hi Mrs Gideon ,i just wanna tell you my Bank said i don't have nothing wrong with my card so I think the problem is with my iPhone! So I you can help me and how I'm gonna do to be refund for my money they take on my account( the 9 differents type of 5.96$

    I don't know who 'Mrs Gideon' is, but we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    If you have previously contacted support then you can use the same method that you used last time, and, if you have a case number, include that as well
    iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Precautions to take before giving my Macbook for service

    I need to give my Macbook Pro for service ( touch pad & battery problem), which may take a couple of days.
    What are the precautions I need to take to protect my confdential data on it?
    Suggestions are welcome.
    Thanks

    steve359 wrote:
    Anything you can get federal or state sentences for unintentionally sharing with the world should be backed up up and removed.
    This guy.......That comment was funny.......Nice going steve359 - you probably scared the guy now....
    Jeeves123 - we're just messing with you....You have to admit - the comment was funny....

  • HT1937 Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"

    Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"

    So then do what it says...contact Apple or your wireless carrier.
    However your phone is probably locked to another carrier and cannot be used on yours.

Maybe you are looking for

  • Workshop for WebLogic 10.0 Technology Preview  download url

    Workshop for WebLogic 10.0 Technology Preview What's new Based on Eclipse 3.2 and WTP 1.5 Development for WLS 10.0 Seamless migration of 9.2 projects The software is available for download at http://commerce.bea.com/products/weblogicplatform/weblogic

  • Casting in crystal (ntext to varchar)

    Hi, There is a field in my database that is of type ntext. I want to change this to varchar. What would i write in a formula to do this? Note: I cannot change the column type in the database itself. Thanks J.

  • Take this TES survey and win a chance for a $25 starbucks card

    https://www.cisco.vovici.com/se.ashx?s=2C85931E3229C49C

  • .pkg receipts and BaseSystem.pkg

    Dear All, I have read the existing posts, advice and knowledge-base articles on reinstalling the BaseSystem.pkg file after it being deleted. I deleted all receipts in an ignorant and aggressive clean up and have copied the file from a friend's machin

  • La connection wifi fonctionne mal Wifi connection fails

    The wifi connection does not work (after working perfectly). I cannot read or send mails and go to the internet.  But it works fine with an ethernet cable.  Yesterday, I reinstall Yosemite. It allows me to restore a good wifi connection. But after on