Good day I need the solution to the problem presented my iphone with ios upgrade from 7 to access any app, I get a message that says "log on to itunes to receive notifications"
Good day I need the solution to the problem presented my iphone with ios upgrade from 7 to access any app, I get a message that says "log on to itunes to receive notifications"
After the iOS 7.0.2 update words with friends is not working for me either. When I attempt to open the app it just closes itself after a few seconds of being open. This happens every time I attempt to open it.
Similar Messages
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I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail. I can delete other files but several XLS files are giving me this message.
You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?
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When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
Check that the apps are still available in the store
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I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
Yesterday I was able to download apps from the apps store. Today everytime I try I get a message that says "cannot connect to ITunes Store". I know the login and password is correct verified it on my PC. Everything is up to date. I don't know where else to check. Any help would be helpful.
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?
You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
iOS: Force an app to close - Support - Apple -
No matter what answer i have tried after researching it is still not letting me download any docuements
4.2.1 is the end of the line for the iPhone 3G. If you're not there yet, connect your phone to iTunes on your computer and upgrade.
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My iPhone 4 will not sync since upgrading to latest software release. I keep getting the error message "required file cannot be found". I've tried restoring several times with no success. I am using a MacPro notebook with the latest software release.
My iPhone 4 will not sync since upgrading to latest software release. I keep getting the error message "required file cannot be found". I've tried restoring several times with no success. I am using a MacPro notebook with the latest software release.
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I have tried repairing permissions. I have tried stopping the service both from the Server app and terminal. I have searched and searched online and can't figure this out. Any assistance is greatly appreciated!
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue
The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
Any solution?? Need help, please!!
Macbook pro 13 i7
Iphone 4
Ipad 2
Thanks!!! -
MY LAPTOP DIES NOT RECOGNIZE MY IPOD. AFTER ABOUT 20 MINUTES I GET A MESSAGE THAT SAYS MY IPOD HAS BEEN CORRUPTED AND NEEDS TO BE RESTORED. ALSO AFTER THE IPOD HAS BEEN CONNECTED TO THE COMPUTER THE IPOD WILL FREEZE. I AM ONLY ABLE TO USE IT AFTER THE BATTERY HAS RUN OUT. WHAT COULD BE CAUSING THESE PROBLEMS AND HOW DO I RESTORE MY IPOD!!!!!
Hey gwscrt,
Since iTunes directed to you to restore your iPod, I'd check out the following article that goes over the steps to do so:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
I would read the document in full, but here are the applicable steps for you:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Have a good one,
David -
After updates to Pages and several other applications I received an update to Mavericks 10.9, all of which were downloaded and uploaded to my MacBook Pro. After the uploads I created a document in Pages which I saved to my folder. Now when I try to open it I get a message that says I need the latest version of Pages to open this document. What do I need to do to reload the last update to Pages so I can open my document?
In both cases you have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Judging from sterling r's response Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Pages '09 should still be in your Applications/iWork folder.
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I get a message that says "This version of pre-release ios will expire in 7 days" What should I do? I am currently running ios 8 GM and I can't update to the public release version. I am stuck in the beta. Itunes will not let me restore my iphone or update it. PLZ HELP ME
Wondering if you have a current Backup on iTunes ...if yes you could put the iPhone in DFU Mode by holding the Home button while you plug in the lightning cable. Then you could Restore the iPhone to Factory Settings on 8.0.2 and after a full Restore go back and then Restore from your Backup. This happens every time a public release occurs. Many folks on the Golden Master or otherwise in the AppleSeed program with a Beta version for some reason don't move to the official release ...then the software time-bomb hits and they can't upgrade.
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I want to open a radio file that is .rm. I get a message that says I need additional Quicktime software, but I cannot locate what I need to download on the QT website. Anyone got ideas about how I can open this file?
Hi bert,
the ".rm" extension is created by 'Real Media' application.
The easiest way to use it is to install the 'Real Media' player:
1. RealPlayer BBC.app
2. RealPlayer 12.app
I have both installed & use them sometimes.
(The 'BBC' wersion doesn't have any adverts with-in the app.)
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