Good morning a few weeks ago  I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back,  and I can not  return it , i need to you sent me again the box for retu

Good morning a few weeks ago  I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back,  and I can not  return it , i need to you sent me again the box for return the ipod

Best thing would be to call Apple up again, and let them what has happened and they'll help you!

Similar Messages

  • TS1363 Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.A

    Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.AP.

    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

  • I have just requested my ipod nano 1st generation to be replaced using the scheme, i have entered the wrong postcode on the shipping of the replacement box, will it still come to my address? or how can i change it?

    I have just requested my ipod nano 1st generation to be replaced using the scheme, i have entered the wrong postcode on the shipping of the replacement box, will it still come to my address? or how can i change it?

    Call up apple care,  (08000480408 if you are in the UK) and ask them to change the postcode and request another replacement packet

  • I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itu

    I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another  computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I have been given an iPod nano 1st generation and need to delete everything from it but do not know how to

    I have been given an iPod nano 1st generation I wish to completely wipe it clean and put new music into it. I cannot manage to do it any help would be great

    Hi Bevella,
    I understand that you were given a 1st generation iPod nano and you would like to completely erase it so you can start clean and sync your own music on to it. The process you want to run is called a restore. The following link is the iPod nano Features Guide that explains the restore process with steps. The restore section is on pages 50 and 51.
    iPod nano
    Features Guide
    http://manuals.info.apple.com/MANUALS/0/MA101/en_US/iPod_nano_Features_Guide.pdf
    Updating and Restoring iPod Software
    You can use iPod Updater to update or restore your iPod software. Apple periodically updates iPod software to improve performance or add features. It is recommended that you update your iPod nano to use the latest software. You can also restore the software, which puts iPod nano back in its original state.
    If you choose to update, the software is updated, but your settings and songs are not affected.
    If you choose to restore, all data is erased from your iPod nano, including songs, files, contacts, photos, calendar information, and any other data. All iPod nano settings are restored to their original state.
    To update or restore iPod nano with the latest software:
    Go to www.apple.com/support/ipod and download the latest iPod Update. The update has the latest software for all models of iPod.
    Double-click the software installation file and follow the onscreen instructions to install the iPod update.
    Connect iPod nano to your computer and open iTunes. The iPod Updater application opens. If you’re using a Windows PC and the iPod Updater application doesn’t open automatically, you can find the updater by choosing Start > All Programs > iPod.
    Follow the onscreen instructions to update or restore iPod software.
    Thanks for reaching out,
    -Joe

  • What's the best way to replace iPod Nano 1st Generation?

    I have two iPod Nano 1st Generations. One from 2005 and one from 2006. The one from 2005 just works when it feels like it. Sometimes it works and most of the time it doesn't. And the one from 2006 recently exploded when it was charging. A silver bag (I'm assuming the battery) expanded and ripped the iPod apart breaking the plastic around the scroller.
    Should I use that replacement program (I heard it didn't work for some) or can I just bring them to an Apple Store to replace them?

    See if either qualifes under the 1G Nano recall.
    http://www.apple.com/support/ipodnano_replacement/
    B-rock

  • Hi I've just seen the replacement program for ipod nano 1st generation. Would i be able to get a 7th generation ipod?

    Hi I am waiting to send my ipod nano 1st generation of however what ipod will i recieve in return, would it bee a 7th generation. The reason for this is becasue most of the forums ive seen, the ipod has been sent off either before the 7th gen was realeased or at the beginning however it has been out for a long time now and could it be possible that i would recieve that, THanks

    They are now replacing the 1st Generation Nano with the 7th Generation Nano.

  • Replacement program for the Ipod Nano 1st generation

    I am attempting to get to the replacement program for the Ipod Nano 1st generation, but whenever I attempt to access the program I am redirected to an adapter replacement program. Did I miss the opportunity to replace the Ipod?

    No, you didn't. I just bought an iPod nano 1st gen off of Craigslist and immediatly I went to the iPod replacement program website and requested a new device. I just don't know if I will receive the older 6th Generation or the newer 7th generation.

  • Can i replace my ipod nano (1st generation) in india, can i replace my ipod nano (1st generation) in india

    My friend told me that he got his ipod nano (1st generation ) replaced with ipod nano (6th generation) 8 gb.. he lives in USA... i am intrested in this relacement as i own an ipod nano (1st generation) as well.. i am from india... and apple site doesn't give an option of india when i go on the replacement option...please help me....
    thank you

    No, you will receive the silver 8 GB Nano with no accessories. You could sell it and then buy a new one with all accessories.

  • The volume increase button is stuck on my iPod nano (6th Generation) and I can't turn the volume up. Is there a way to fix it?

    I have the iPod nano 6th generation, and I have had it since Christmas 2011 so it isn't that old; recently I went to listen to my music and found that the volume increase button is stuck (basically it's like when you press the volume button down to increase the volume, except it is stuck down like that and won't come back up) but it was only stuck about 3/4 of the way down. For about a week this was ok, I just had to press the button harder to make it go down and increase the volume, but now it won't increase the volume at all and it feels and looks as though the button is stuck the whole way in, even when I press the button with some force. I was wondering if anyone knew how I could fix it or if I need to take it to an apple store for them to fix it?!
    Sorry if the way I have explained the problem is confusing, it's difficult to explain but it's extremely frustrating.

    This happened to me a few weeks ago.  Instead of taking it to the Apple store and paying $ the 99 service charge ( I did give Apple 139.00 13 months ago! for this ipod), I saturated the end of a q-tip w/ WD 40 and carfefully rubbed around the perimeter of the power button.  I waited a half hour and then cleaned of the excess WD 40.  This unstuck my power button.  I guess the WD 40 dissovled all the dirt under and around (also the consrtuction of the buttons is done w/ double sided tape-- maybe a design issue) the button.  A friend tried isopropyl alcohol w/ great results.  Try this before you give Appple any more $$ or get a new ipod.  It's been 6 wks. and my button functions perfectly,

  • How do I back up ipod nano 1st generation iTunes 11

    Hi,
    I have my bro-in-laws old ipod nano 1st gerneation. I need to back it up to my itunes 11. It doesnt seem to let me do it. I'm sure my old itunes used to just backup a device as I plugged it in.
    Thanks,

    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991

  • How do I get my old Foxfire layout back, because I can not find any where to click that makes any sense. Really bad design, none functional with out some very indepth information to mmove me through it. Very bad design.

    I have Vista for an OS, I was running Foxfire 3.4 when it started to freeze after opening the internet the first time and forced me to open the internet again to have function. The first one could not be interacted with at all, not even to close it.
    I loaded Foxfire 4 and now can not even understand the layout. Nothing makes any sense at all. Where are all the normal features? Where do my open in new tab s go and how the hell do I get to them? I am too frustrated to even accept the new interface. I want the old interface back.

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • My ipod nano 6th generation doesn't appear on my itunes or my computer everything is up to date on my laptop and when plugged in theres a charging symbol on the battery in the upper right hand corner

    When I connect my ipod nano to my laptop it shows the icons on it and in the upper right hand corner it has a charging symbol on the battery symbol but my ipod still doesn't appear in my computer or itunes ... is there anything i can do to fix it ... everything on my laptop is up to date

    Hello delilahca,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Best of luck,
    Mario

  • I have an iPod touch 1st generation. It's connected to a router but dosen't load pages on Safari and iTunes store!

    I made a password. Forgot it and had my iPod reset at an apple store. After that when i connect to the internet it wont load anything for some reason. The guy said take it to service or something.
    PLZZZZZzzz Help!

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try:                  
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Apple tv 1st generation won't switch on? No lights but cable works. Is there an internal fuse or battery that can be changed?

    The apple tv 1st gen was updated and then stopped working. I made the mistake of taking to a local repair shop rather than apple and left it with the guy who was working there who said he'd get the repair guy to take a look. when I returned he said the repair guy didn't do apple tv's only phones iPods etc and I took it away. Same device etc and doesn't look to be tampered with, but then again how would I know?
    What could be the problem? Is there an internal battery or fuse
    That can be replaced? Is this costly? Or am I snookered? Thanks
    D

    If the hardware is dead then replacing the device is the only option.  A new one is $100.  What did you mean by "but the cable works"?

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