Google cloud print for officejet pro 8600 - could not get printer information from hp.

I just purchased a new OfficeJet Pro 8600 today. Everything seems to work great except for the connector to Google Cloud Print. I can print from AirPrint, as well as emails to the hpeprint.com address, but when I try to register via the google site, I receive the "could not get printer information from HP" error message.
The printer is connected via wireless ethernet, and seems to work find otherwise. I have no restrictions on who can send print jobs, and I have changed the email address for hpeprint.com a few times, as suggested in other forum threads, but it can never connect to the the Cloud Print service. I am at the latest firmware level listed on the HP website. I have tried to initiate the connection from multiple PC's as well as multiple web browsers.
This was a big factor in purchasing this printer. Help anyone?
This question was solved.
View Solution.

Hey rch33k, I am sorry for the ongoing issue that you are having accessing Google Cloud Print. This is being looked into as this is not a singular issue and is affecting other customers as well. Engineers are currently investing this problem to try and provide a solution to it. I want to again apologize and thank you all for your patience in this matter. They only other thing to attempt at this time is to contact Google for further assistance to see if anything can be done on their end. Hopefully this will be fixed quickly
I am a former employee of HP...
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Google cloud print for officejet pro 8600 - could not get printer information from hp.

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