Got a new 4s today.  there is no sound at all.  not a whisper.  there is with headphones but none without.  ive tried everything i can think of, reset, fiddle with the sound settings etc but nothing.  Any ideas please?

Got a new 4S today.  It has no sound at all.  not a whisper.  there is with headphones but none without.  its as if the speaker is not working.  ive tried everything can think of, reset, fiddle with sound settings etc, checked ive got sound on and volume up.  any ideas?

Check the mute switch. It is located just above the volume controls. If it is displaying orange, it is on, flip it in the other direction to turn it off.

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