Got error message this Ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes and install the 64-bit version and already have latest version and 64

Got error message :"This this Ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes and install the 64-bit version"   This is on a new macbook.  I already have the latest version installed and 64 bit.  Help.

Did you do what the message said?
Also try using the Win 7/Vista link in the following:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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