Got my daughter an ipod touch 4th and it wont dothe back up from itunes? I bought my other daughter an iphone 4 and its doing the same thing. Both are locking up itunes too.

Got my daughter an ipod touch 4th and it wont dothe back up from itunes? I bought my other daughter an iphone 4 and its doing the same thing. Both are locking up itunes too. I tried the deactivate/activate that was suggested it still didnt work. I took the ipod to a friend and hooked to her laptop and it synced fine but now trying to sync on mine it wont do it and it has the backup encryption on but no passwords will unlock it. itunes will reccognize the ipod and the iphone but while going thru the sync steps they both get to step 2 then lock up itunes and then says its syncing but will never stop. I am very frustrated and am regretting buying products from Apple.

It seems to be a glitch or bug. Its been officially acknowledged and addressed by Apple. There is no resolution other than waiting for a few days.   The Kb article by Apple states it will fix itself on January 7.
http://support.apple.com/kb/TS4510
Symptoms
After January 1st, 2013, Do Not Disturb mode stays on past its scheduled end time.
Resolution
Do Not Disturb scheduling feature will resume normal functionality after January 7, 2013. Before this date, you should manually turn the Do Not Disturb feature on or off.
To turn off the scheduling feature, tap Settings > Notifications > Do Not Disturb and switch Scheduled to Off.

Similar Messages

  • My iPhone4 is showing no service so i power down but when i power back up it says to plug into itunes and restore, i had this same issue with another iPhone and apple replaced it but its doing the same thing on this phone any help would be apprecaited

    my iPhone4 is showing no service so i power down but when i power back up it says to plug into itunes and restore, i had this same issue with another iPhone and apple replaced it but its doing the same thing on this phone any help would be apprecaited

    AAAAAANNNNNNDDDDDDD go figure no one can help!!!!! i just dont know what to do, i guess no-one else does either lol!!!! thanks anyway!!!!!

  • HT201441 i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one pleas

    i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one please help

    Why do you need to access your email?  To reset the password?
    If you're trying to change the password, you don't need to go to your email.  If you know the answers to your security questions, you can reset it without using an email, as explained in the first section of this article: http://support.apple.com/kb/HT5787.  If you don't, you can contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

  • My iMovie doesn't work. When I open it nothing comes up so I force quit but then it closes, and a message comes up to send to apple. When I try to reopen it, it does the same thing!

    Please hep me this is super aggrivating and I have no clue what to do!

    Hello BellzJay,
    Thank you for your question. It sounds like your iMovie window is not appearing when you open the program and force quitting it then reopening it does the same thing. I would recommend these staps in particluar to try from the following article:
    iMovie: How to troubleshoot "Application Unexpectedly Quit" messages
    http://support.apple.com/kb/ht3143
    1) Verify your software is up to date by running Software Update.
    The updates necessary to resolve the issue are those relating to QuickTime, iLife, iMovie and Mac OS X. If any of these updates are available, install the updates. After you install the updates, run Software Update again to verify there are no more updates for that application available.
    2) Disable non-essential QuickTime components.
    Navigate to /Library/QuickTime/ for a list of components currently installed.
    Temporarily disable any components that are not in the list below. You can disable the components by moving them to the Desktop or another folder outside of the /Library/QuickTime/ folder.
    Open iMovie and see if the issue is resolved. If iMovie no longer unexpectedly quits, check to see if an updated component is available, or contact the developer of the component for further recommendations.
    iMovie uses the following components, and should be left in the QuickTime folder:
    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    Note: There may also be a similar folder at ~/Library/QuickTime/ depending on the components you have installed. If this folder is available on your Mac, remove any components as instructed in step 2. Both of these locations hold QuickTime components. The components help you encode or decode different types of multimedia content.
    5) Run Apple Hardware Test and Disk Utility
    If you are experiencing unexpected behavior in other applications, check your hardware by using Apple Hardware Test. You can also test your hard disks using the Verify and Repair functions of Disk Utility.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • When I try to go onto itunes it says its corrupted and needs to be re-installed? I've been trying to do this but it still does the same thing. How do I get my music back?

    My itunes comes up corrupted and won't let me into my music? How do I get my music back?

    Is it the application that says it is corrupted, or is it the library?  Precision and little details are important and helpful when you provide them with the question.
    If it is the library, try rebuilding it.
    iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

  • TS4062 My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.

    My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.  I have gone through all steps of the troubleshooting guide.  All of our other ios devices are wi-fi sync-ing fine.   Can anyone help?
    Not sure how long this has been a problem.  Kids are young and I manually manage most things but recently having music synced is an issue.  All software has been kept up to date.

    bayfsmithy wrote:
    I have read through the forgotten passcode section.  Itunes will not recognise the ipod until the passcode is entered (thats the message it keeps saying), when I press try again, it says unknown error. 
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...

  • IPod touch 4th gen that wont charge or show up in itunes.

    I have an iPod touch 4th gen. that wont charge. When I plug it in, it shows the battery with a little red at the one end and a lighting bolt ( the usual screen when charing the itouch after it is completely dead). I have left it in pluged in for a few hours but it never actually charges. Also when I plug it into my computer Itune won't recongnize it. The cords work fine I tested them with my other Ipods and everything worked liked normal. I have tried to restart it by holding the power and home button together but that doesn't seem to help either (again probably because it is dead). Thanks for the help.

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar      
    Also
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My Ipod touch 4th generation 8GB wont turn on or charge

    HI
    My Ipod touch 4th Generation 8GB wont charge nor turn on. Before it charged and then it had a low battery. I put it on charge and then a charger and an arrow pointing to a lightning sign appeared on the screen. This happened when i press the sleep/wake button. please someone help!!!!!!!!!!!!!!

    Try here:
    iOS: Not responding or does not turn on
    iPod touch: Hardware troubleshooting

  • When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

    When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Every time I sync my iPod Nano (6th gen.) I have to restore it all the time. I don't know what the problem is, I reinstalled my itunes yesterday and it sill does the same thing. Help :(

    As the title says. Everytime I sync my music or my photos into my ipod it keeps asking me to restore it. I don't know what the problem is, I reinstalled my itunes yesterday and it sill does the same thing. My brother told me to visit an Apple store to get help this weekend and I just wanted to ask here first. Help please

    Go to the Apple icon in the upper left corner and select 'About this Mac' - it will show you which version of OSX you are using.
    Read this KB from Apple - http://support.apple.com/kb/ph12113
    MJ

  • Having trouble with touch screen. Freezes, texting adds more letters, screen locks up. Got new phone, synced new phone and now it does the same thing??

    Having trouble with touch screen. Freezes, texting adds more letters, screen locks up. Got new phone, synced new phone and now it does the same thing??

    I also tried the Hard Restart and still has the problem?

  • I just installed itunes 10 and all it does when i open it is show me the software agreement, and if I click "accept" or "decline" it closes and does nothing else. It does the same thing when i try to play music on it. (By the way, I have Windows XP SP3.)

    I just installed iTunes 10 and all it does when I open it up is show me the software license agreement, and if I click either "accept" or "decline" it closes up and does nothing else. It does the same thing when I try to play mp3 files, just opens up the license agreement and nothing else. It also doesn't recognise my iPod touch when I plug it in, thinks it's a digital camera. Please help! (By the way, I have Windows XP SP3.)

    Refer steps here to delete SC file.:
    http://support.apple.com/kb/TS2363
    Then proceed to repair your QuickTime. START / CONTROL PANEL / ADD n REMOVE PROGRAMS / highlight QUICKTIME and click CHANGE then REPAIR.

  • 1st generation ipod. When I plug it into my computer an image of a disk w/a magnifying glass appears (disk scan).  Each time I plug it in it does the same thing and it wont show up on my computer.

    I have a 1st generation ipod, which I love. When I plug it into my computer an image of a disk with a magnifying glass appears (disk scan).  When it finishes the scan it always checks out. I then restart it and all looks fine. Each time I plug it in to the computer it does the same thing and it wont show up on my computer. The other strange thing is all of the songs are gone from the ipod but the disk space is still being used. When the ipod is not plugged into the computer everything look fine even the correct date shows up. Any ideas????? Thanks

    try reinstalling iTunes.

  • My iphone is getting hot to the touch and the battery is rapidly losing power.  I reset the phone but it continues doing the same thing.

    My phone is rapidly losing battery life - even when it is just sitting idle.  The back of the phone is hot to the touch.  I reset the phone but it is still doing the same thing.  Thanks.

    This happens if I upload too many HD photos at once. You are overworking the processor. Just leave your phone off and put it on top of a plastic bag of ice to cool it down. To keep this from happening you have to remove apps from the multitasker by double tapping the home button when the phone is on the home screen or in an app, then hold down on an app, then just press the little red minus signs. This won't delte the app, it just quits them (for example: quitting Skype will not allow you to recieve calls, quitting Facebook will stop you from receiving messages until you reopen the app, quitting the Phone app will not stop you from getting calls or texts though). This will save a great deal of battery.

Maybe you are looking for

  • Adding a mail account for second user

    I am the administrator on this imac. I use mac mail and have a mobileme account as well. I have another user on the computer, who has just signed up for mobile me, and wants to retrive her mail from the imac when logged into her account. How do I set

  • Stuck on grey screen screen at start up...apparent Qmaster bug.

    So I found what appears to be a bug. At least for me...and at least in 10.6. Not sure if this effects other OS versions. I was having an issue with start up getting stuck on grey screen. Symptom is eventually start-up circle segments would stop spinn

  • Document split for previous year open item

    Dear All, We have upgraded from 4.6 to ecc 6.0 .I have a problem of document splitting . Suppose there is open item of previous year i.e vendor  and after 1.4.09 the liability is transferred to another vendor the system gives me error that' profit ce

  • Disc won't eject....ext. harddrive and cf reader

    hi, im having an issue with periphs on my ibook. i got a mac compatible ext. drive and it works great. problem is it won't eject. no other apps running and it still won't eject. i figured out that i had a jpg in the trash that wouldn't delete and ren

  • Sivakrishna

    dear expects, please solve this issue. Complete allocation structure A1 Message no. KD503 Diagnosis During settlement, the system puts the sender debits into groups (assignments), which are settled using the same settlement cost element. The settleme