Grey CC Icon with Spinning wheel won't open

The CC icon on my taskbar won't open and if I hover my mouse over it there is just the rainbow wheel of death. I can't use the updater or uninstaller because it says that CC is still running and asks me to close it (which I can't do either). What do I do?
Mac OSX Yosemite

Hi Sethicus,
Same issue has been discussed in the below mentioned links:
Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
App doesn’t open | Progress wheel spins continually
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

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My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

2012 MB Pro 13" came with Lion - nearly new, second owner. Stopped responding yesterday in the middle of work. Forced quit, booted up single user, ran fsck -fy, mount -us /, reboot. Stuck on grey apple screen with spinning wheel forever now. Please help

2012 MB Pro 13" came with Lion - nearly new, second owner. Stopped responding yesterday in the middle of work. Forced quit; reboot stuck on grey apple screen. Booted as single user; ran fsck -fy; mount -us /; reboot. Still stuck on grey apple screen with spinning wheel.
Any advice please?
Thanks

Run through this list of fixes, your solution is there
Step by Step to fix your Mac

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The only thing I know is to buy one. Not much help here. I have a collection of OS disks I bought to go along with all the Macs I've had and still have.
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http://support.apple.com/kb/HT1939
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My Gmail won't send messages. I used the activity doctor to check what was going on and it lists 2 gmail connections. The first seems to be fine with green light. The other just sits there with spinning wheel trying to connect. I'm not sure what that means but it seems to be hanging up my mail from sending. Please help. Bob

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ashg23 wrote:
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If you are in the US call Apple Customer Support 1-800-767-2775, provide the Serial Number and specifications of the Mac, and for a reasonable fee, they will supply a replacement set of system discs (if available).
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If you are in another country:
http://support.apple.com/kb/HE57
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and also this:
http://www.thexlab.com/faqs/sbbod.html

I Mac won't start -- we get apple logo with spinning wheel, question mark that disappears and then a blank blue screen

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First try restarting with the original install disc an run Disk Utility to repair the drive. If you have to re install the OS make sure you select archive and install or else everything will be lost.

Macbook Pro 10.6.8 won't shut down. Blue screen with spinning wheel.

it's an 15 inch macbook pro. since I bought this computer was working fine about last year. Somehow, start of this year, the problem begins. Everytime when i opened microsoft word 2011 on mac or Photoshop cs5, and quit the software as normaly. When i try to shut down the blue screen with spinning wheel apears. this spining wheel is endless. But funny thing is that after use other software such as games, web browser (safari) etc. and quit them. when i shut down there was not a problem. only word 2011 for mac and adobe photoshop cs5. Any solutions?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or freeze, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search that archived log, and if necessary the older ones below it, for the same information.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Do the same with kernel.log.
Step 3
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

Both my backup drives show up, but fail to boot, staying in grey screen with spin wheel.

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I hope BDAqua sees this.
I only have one iBook, and it's less than half full; couldn't figure how to edit below that I'm now on 10.4.11. See what I mean?

Since you are using your two external drives for booting, do you have clones on them?
If so, why not simply update the clones? I'll bet they'd boot for you if you do that.
I'll put out a call for BDAqua.

Macbook Pro 10.8 won't shut down. Gray screen with spinning wheel.

Previous it happened on 10.6.8 snow leppord. I thought it might be the RAM problem, so i went ahead and purchased a 16GB RAM. Now I got the RAM up running, i upgraded the computer to 10.8 mountain lion. I thought the problem should be gone by now. But somehow, it happened all over again, everytime when i use microsoft office 2011. I even quit every single app fron the Active Monitor (include Active Monitor), and wait for about 5min before shutdown, the gray screen with spinning wheel appeared again. I repair the disk from recovery HD, according to that, there is no problem anymore. But, once again it happened after i used Microsoft office 2011. Is there anyways i could fix it? I suppose uninstall it will make it work, but it's vital.

Previous it happened on 10.6.8 snow leppord. I thought it might be the RAM problem, so i went ahead and purchased a 16GB RAM. Now I got the RAM up running, i upgraded the computer to 10.8 mountain lion. I thought the problem should be gone by now. But somehow, it happened all over again, everytime when i use microsoft office 2011. I even quit every single app fron the Active Monitor (include Active Monitor), and wait for about 5min before shutdown, the gray screen with spinning wheel appeared again. I repair the disk from recovery HD, according to that, there is no problem anymore. But, once again it happened after i used Microsoft office 2011. Is there anyways i could fix it? I suppose uninstall it will make it work, but it's vital.

Grey CC Icon with Spinning wheel won't open

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