Guess what I replied to Apple's Survey (no word changed except name) ?

Question

Hello everybody,
Here's what I told to Apple today. My issue is about fsck command.
There's no need to read all,
and any part of text judged inappropriate (and I apologize) is removable.
"Dear Apple Teams,
I have to repeat you that I'd appreciate very much (and I'm not alone) the creation of an AppleCare site who would provide precise answers to precise issues (Apple Advisors don't go on discussions.apple.com), and where you could also join screen captures to explain your remarks a better way.
My problem with Apple Assistance is that I (first) have to talk to a first-level advisor (last one was at Bengalore), who always has to redirect me to Ireland (Cork, I believe), so I can talk to high-level Advisors like Jonathan, Thomas, Stephan etc.
And how much does it cost, instead sending you an e-mail ?
I received my new MacBook Pro 17" last Wednesday, and surely will buy a Protection Plan for this new machine (I gave my 15" to my wife). I'll also increase my MobileMe storing space, but I will do this so that people (with a given password) can access my Public Folder, and download from it 10 GB (maximum) that I can't send them by e-mail. BUT I don't know actually HOW MUCH I'm able to upload.
One remark : As usual, and that's not fair, my warranty starts at the DOP (Date of Purchase), and NOT at delivery date, so I loose there obviously the warranty days between purchase and delivery.
Another remark : When receiving the product, I first thought you had forgotten the DVDs. In fact, they where in (poor and cheap) plastic sleeves, hided inside one of the two little white books.
The 13" MacBook Pro is delivered with DVDs in fair, strong, white quadrichromic color printed separate sleeves. How do you explain that ?
Third remark : Why is there no "anti-reflet" treatment customizable for the 13" ?
Fourth remark : Why are customizable additional memory (8 GB) and correct (7200 rpm) internal hard drive so expensive ? Why, doing so, are you loosing so much money ?
Fifth remark (excuse me, but you say you are interested) : Guess the date of your documentation about BOOTCAMP ? Do you think it's compatible with Apple's leadership (in anything) ?
Last remark : Why can Windows (I hate Bill) users have access to USB 3.0 since already month(s) ?
Do you know that I bought a 17" ONLY because you have kept on this product the ExpressCard/34 slot ? I now have a Sonnet card in it, with two eSata ports (but I have 5 eSata drives) … Why don't you have eSATA ports (at least one) on your beautiful laptops ?
My problem actually (I also have a problem with the 17" Install DVD) is to repair 3 disks with fsck command, as the filesystems are damaged. I phoned Apple Assistance Saturday, for about 30 minutes, but finally the Advisor sent me a link to one of your thousands (and sometimes obsolete) articles, and the solution wasn't there entirely.
I'll describe you the problem, but you won't, as usual, answer me, like people who receive my detailed crash reports and never tell me anything (even one poor single line).
One of the external disks (4TB data) I talk about doesn't appear after Startup, but when I use the Install DVD and Disk Utility, the application tells me it's OK, that the disk "SEEMS" to be alright etc. That's false.
When I reboot with Cmd + S (root level), and tell Terminal (I have been obliged to print the four states of an American Extended keyboard) :
"sudo fsck -fy /dev/disk4s1"
Reply :
"BAD SUPER BLOCK: MAGIC NUMBER WRONG
LOOK FOR ALTERNATE SUPERBLOCKS? yes
SEARCH FOR ALTERNATE SUPER-BLOCK FAILED. YOU MUST USE THE
-b OPTION TO FSCK TO SPECIFY THE LOCATION OF AN ALTERNATE
SUPER-BLOCK TO SUPPLY NEEDED INFORMATION; SEE fsck(8)."
So, I use the -b option of fsck command, and :
"fsck: -b flag requires a number"
"-b size Specify the size, in bytes, of the physical blocks used by
the -B option."
So, I'm searching since 3 days the info command to know what sector address I have to tell -b to install an alternate superblock, because I need to know exactly at which places filesystems and data start and end.
You understand, I suppose, that I can't use any of my softwares, because the disk is INVISIBLE (doesn't exist). It's not MOUNTED nor UNMOUNTED.
If you can transmit what I say to someone who has the solution (and is able to send it to me), thank you very much in advance !
Any sign of life, anyway, would be greatly appreciated …
With my best regards
Vialatte
END OF MESSAGE

Answer 1

I apologize having posted this,
and I have restricted the text to the question I had to post, finding that way to do more appropriate. Apple Customer Survey and my answers to it had indeed nothing to do there.
Let's say it was a mistake, due to my bad humor about AppleCare.
Best regards to all
Vialatte