H8-1520t: sfc /scannow reported file corruption in Windows 8.1

My computer (h8-1520t) computer had had file corruption error reported by sfc /scannow.
The corruption was rather common corruption as discovered elsewhere on the internet.  The corruption pertained to prncacla.inf and it was repaired only by using DISM.exe /Online /Cleanup-image /Restorehealth.  The corruption occured while the computer was doing automatic maintenance which locked up my system.  After forcing a shutdown and rebooting, I immediately ran sfc /scannow and that's when the corruption was first detected.
Now sfc /scannow finds no corruption and automatic maintence runs to completion.
Since this is a rather common corruption error and there's no explanation as to what causes the problem, should I send my computer, which it's still under warranty, back to HP ---or--- did I corrected the corruption properly ? ? ?
On additional question: What on earth causes that common corruption to occur anyway.
Also: UEFI diagnostics extensively run and the extensive testing revealed no problems with system board, hard drive, memory, processor (i7-3770), graphics card memory (Radeon HD 8570).
If I should be concerned about my computer being a dud and lemon, I'd like to know... Or, did I fix the corruption correctly?
Thanks,
Mark

Hi Mark,
You may want to review this article.
If you are not comfortable with the Windows repair process then you can use the external HP recovery media to reload you PC back to a day one factory fresh condition.  Backup your data before doing so.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

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    Hello, (Bit of a long one but please read)
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    image we use on hundreds of other computers, they have also been in production for different amounts of time and we started to see this behavior at different times with them: (Its odd they are all in the same site where there are also several other servers
    that are not effected, there must be a link ? )
    These servers are all missing several patches when checking our internal tool that reports from IBM endpoint management that we use to deliver patches (they are not all missing the exact same patches some ore or less than other), although
    SCCM (we used SCCM to deliver patches until around 6 months ago) and IBM EM are both running (some ptches hark back to the SCCM Delievry days) they are not patching and when attempting to patch manually by downloading the exact patch coresponding to the fixlet
    ID and the KB , the stanbdalone installer starts and after some time you receive an error message “The update is not applicable to yoru computer”. Windows update returns error 80070006 for all of the servers.
    it is worth noting that other applications and products also using the .MSU extension will insatll so it is not a problem with the installer service.
    The above led me to think a corrupt patch may have stopped the sequence of patching so I then looked in “Programs and Features” => “Installed updates” and this is blank for all of them returening the message:
    “NO UPDATES ARE INSTALLED ON THIS COMPUTER”.  (this I believe is a part of the fundamental issues and resolving this may resolve the patching)
    Another issue is that if you run  “SFC /SCANNOW” It starts the scan and then returns: “Windows Resource Protection could not perform the requested operation” (Also in safe mode and both from an elevated CMD and WMI is started as a service)
    The all three are probably related so I think fixing the “SFC and NO UPDATES SHOWN” issues will resolve the first.
    The things I have tried so far are:
    Running : wmic qfe list full /format:htable > c:\updates.htm             Should produce a list of updates but instead returns :  No Instance(s) Available (this is not hopeful)
    Fix: Ran the “SYSTEM UPDATE REDINESS TOOL” from  http://support.microsoft.com/kb/947821
    Result : Update Ran successfully but NO CHANGE
    Fix: Ran the automated and manual fix “RESET WINDOWS UPDATE COMPONENTS” here :
    http://support.microsoft.com/kb/971058/en then undated windows update agent.
    Result : All ran successfully and NO CHANGE
    Fix: Ran MBSA
    Result : Runs successfully and then stays at “Done downloading security update information” (Log gives no obvious information)
    Fix: Renamed the software distribution folder/restarted services (Various variations of this fix online, tried a few)
    Result: Runs as described in article with new Software distribution folder being created,
    NO CHANGE
    Fix: Create/Correct the  reg key for windows trusted installer located here HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version (several articles relating to this and the above issues)
    Result: the existing key was correct as should be from internal system information gathered , required in article.
    Fix: Ran the “Windows update trouble-shooter”
    as here :
    http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-7
    Result:  It detected and fixed error’s but still no change.
    The WMI Repository checks out on them all for both of the methods I know to verify “Get-wmiobject –list |measure” and ensure count is over 900 and also “C:\>winmgmt /verifyrepository” and the repository came back as “WMI Repository is consistent”. I guess
    this is not hard evidence the WMI is OK, but these are the only methods I know.
    I have also tried removing the server from its OU , running a GP Update and then rebooting and testing but to no avail (Bit of a longshot but tried to link the distinction between the three servers and the OU GP is one of them)
    I have tried a few other articles registering .Dll’s etc , but I did not take a note of links as I was at the start of this and didn’t expect it to go so long so please reply with anything you see not above im happy to try again.
    I have thought about removing SP1 and reinstalling it but this will require a major downtime and only possible if the backup files of SP1 have not been removed.
    Any help is apreciated !

    Hi,
    Please try to rebuil the WMI repository.
    For detailed information, please refer to the blog below,
    http://blogs.technet.com/b/askperf/archive/2009/04/13/wmi-rebuilding-the-wmi-repository.aspx
    If issue persists, due to sfc doesn't work, could you try to repair your system with the installation disk?
    Best Regards.
    Steven Lee
    TechNet Community Support

  • Win 8.1 sfc /scannow returns Windows Resource Protection could not perform the requested operation.

    I am running Windows 8.1 Pro.
    I have been experiencing problems that lead me to believe the my component store is corrupted.
    When I run sfc /scannow sfc immediately comes back with "Windows Resource Protection could not perform the required operation.
    Here are the entries in the CBS file
     TI: --- Initializing Trusted Installer ---
    2014-01-21 10:45:59, Info                  CBS    TI: Last boot time: 2014-01-21 10:28:05.492
    2014-01-21 10:45:59, Info                  CBS    Starting TrustedInstaller initialization.
    2014-01-21 10:45:59, Info                  CBS    Ending TrustedInstaller initialization.
    2014-01-21 10:45:59, Info                  CBS    Starting the TrustedInstaller main loop.
    2014-01-21 10:45:59, Info                  CBS    TrustedInstaller service starts successfully.
    2014-01-21 10:45:59, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart
    2014-01-21 10:45:59, Info                  CBS    Startup processing thread terminated normally
    2014-01-21 10:45:59, Info                  CBS    Starting TiWorker initialization.
    2014-01-21 10:45:59, Info                  CBS    Ending TiWorker initialization.
    2014-01-21 10:45:59, Info                  CBS    Starting the TiWorker main loop.
    2014-01-21 10:45:59, Info                  CBS    TiWorker starts successfully.
    2014-01-21 10:45:59, Info                  CBS    TiWorker: Client requests SFP repair object.
    2014-01-21 10:45:59, Info                  CBS    Universal Time is: 2014-01-21 16:45:59.014
    2014-01-21 10:45:59, Info                  CBS    Open of SC_BOOT_SERVICING_DONE event failed 2
    2014-01-21 10:45:59, Info                  CBS    Loaded Servicing Stack v6.3.9600.16470 with Core: C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.16470_none_fa2491fd9b3cfcb2\cbscore.dll
    2014-01-21 10:45:59, Info                  CSI   
    00000001@2014/1/21:16:45:59.016 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffa54fd5929 @0x7ffa55266bda @0x7ffa55269a06 @0x7ff74300d25f @0x7ff74300dc17 @0x7ffa800d2385)
    2014-01-21 10:45:59, Info                  CBS    SQM: Initializing online with Windows opt-in: False
    2014-01-21 10:45:59, Info                  CBS    SQM: Cleaning up report files older than 10 days.
    2014-01-21 10:45:59, Info                  CBS    SQM: Requesting upload of all unsent reports.
    2014-01-21 10:45:59, Info                  CBS    SQM: Failed to start upload with file pattern: C:\WINDOWS\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005
    - E_FAIL]
    2014-01-21 10:45:59, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
    2014-01-21 10:45:59, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\WINDOWS\servicing\sqm\*_all.sqm, flags: 0x6
    2014-01-21 10:45:59, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
    2014-01-21 10:45:59, Info                  CBS    NonStart: Set pending store consistency check.
    2014-01-21 10:45:59, Info                  CSI   
    00000002@2014/1/21:16:45:59.020 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffa54fd5929 @0x7ffa652e7fc0 @0x7ffa652e80f2 @0x7ff74300c9a5 @0x7ff74300dc2e @0x7ffa800d2385)
    2014-01-21 10:45:59, Info                  CSI    00000003 No store version format found; DLL store format 0.0.0.6
    2014-01-21 10:45:59, Error                 CSI   
    00000004@2014/1/21:16:45:59.027 (F) base\wcp\componentstore\storelayout.cpp(3854): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression:
    (null)
    [gle=0x80004005]
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140121102547.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140114224141.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140104132548.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20131220204514.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20131215075547.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
    2014-01-21 10:45:59, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-01-21 10:45:59, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-01-21 10:45:59, Info                  CBS    Failed to get CSI system store [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2014-01-21 10:45:59, Info                  CBS    CSI store consistency check fails. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2014-01-21 10:45:59, Info                  CBS    Failed to load component store [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2014-01-21 10:45:59, Info                  CSI    00000005 No store version format found; DLL store format 0.0.0.6
    2014-01-21 10:45:59, Error                 CSI   
    00000006@2014/1/21:16:45:59.051 (F) base\wcp\componentstore\storelayout.cpp(3854): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression:
    (null)
    [gle=0x80004005]
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140121102547.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140114224141.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20140104132548.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20131220204514.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20131215075547.cab to WER report.
    2014-01-21 10:45:59, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
    2014-01-21 10:45:59, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-01-21 10:45:59, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-01-21 10:47:59, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
    2014-01-21 10:47:59, Info                  CBS    TiWorker signaled for shutdown, going to exit.
    2014-01-21 10:47:59, Info                  CBS    Ending the TiWorker main loop.
    2014-01-21 10:47:59, Info                  CBS    Ending the TrustedInstaller main loop.
    2014-01-21 10:47:59, Info                  CBS    Starting TiWorker finalization.
    2014-01-21 10:47:59, Info                  CBS    Starting TrustedInstaller finalization.
    2014-01-21 10:47:59, Info                  CBS    Ending TrustedInstaller finalization.
    2014-01-21 10:47:59, Info                  CBS    Ending TiWorker finalization.
    Is there a way to rebuild the component store?
    Thanks,
    Glen

    Hey Glen,
    This log shows the exact same error that is mentioned in the comments of
    this blog post, and the response is:
    joscon [Microsoft]
    joscon [Microsoft]
    Thanks.  Unfortunately, this isn't good news.  The CanonicalData key is missing.
    2013-08-05 11:08:32, Error                 CSI    00000004@2013/8/5:09:08:32.471 (F) base\wcp\componentstore\storelayout.cpp(3617): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey
    expression: (null)
    [gle=0x80004005]
    Unfortunately, its a small, but unrecreatable subset of data.  If this is missing, servicing is broken on the machine and the system will need to be restored from backup or PBR.
    So you will need to try a refresh or a re-install of Windows, unfortunately.
    Hope this helps,
    David
    Windows Outreach Team - IT Pro
    The Springboard Series on TechNet

  • Windows 7 won't boot or run sfc /scannow - says repair in

    I upgraded my HP laptop from Vista to Windows 7 and it has been working for a year. This morning the laptop will not boot up and when I run repair it runs it over and over and will not boot up. I run the diagnostics on the hard drive it gets to about 8%
    and then stops with #10008 Replace Hard Disk and then SMART Hard Disk Passed. I get into the Windows 7 repair page and run it over and over with no results and it does not list an any operating systems on System Recovery Page. On the System Recovery Options
    page it says Operating System unknown. It does not allow System Restore either. I can get the command prompt (X:\windows\system32) but when I try to run sfc /scannow  it will not let me because there is a system repairpending that requires a reboot to
    coomplete, and so it goes over and over. I tried using my Windows 7 Home Premium upgrade disk but that does not help. I would re-install it but it will not let me do an installation unless I boot the system from the computer and not the DVD.  It seems
    like I am in a continuous loop to start out 2012 and I do not know how to get out of it. Any help would be great appreciated.

    Mark, thanks for your response. I had no success with the others.
    •If it can't do anything, select "Command Prompt" 
    •Please make sure you follow the instructions of this guide exactly as given or you might risk more
    problems.
    NOTE; Make sure you press Enter after each command.
    Make sure all commands are exactly as shown in this guide, including "spaces".
    First, we will start off with this command.
    Quote
    bootrec /RebuildBcd
    I did this and got a different result
    Total Identified Windows Installation: 1
    [1]  C:\ Windows
    Add Installations to boot list? Yes (Y), No (N), All (A)=   
    I tried Yes and it responded This requested system device cannot be found.
    I formatted the C: portion of disk and reinstalled Windows 7 Premium Home Edition from scratch and went through setting it all up and over 90 updates, including SP1 and things seem to go fine. System rebooted a number
    of times and it was working. Then out of nowhere went restarting on an update it went right back to where I started before.  It appears through various operations I loose communications to the Boot file. When I read some of the reports I get the No Bootable
    Device available 0x3bc3.
    I run the repair disk over and over and then get it to run again.
    The difference now is that all the Memory and Hard Drive tests run to completion and say OK. The last time that it happened I got a momentary blue screen that was gone before I knew it and I was back again to where I started. I am
    not running chkdisk on C: again and it seems to be doing OK.
    Any more ideas for me. I did remove and reseat the hard drive WD3200 just to be sure connections were OK before I formatted and started from scratch. Seems to me that the boot record is out there but I cannot get to it.
    Thanks, Dave

  • Finding corrupt file in an Windows 8.1 Update installation

    Hi
    I would like to know if, with
    Windows 8.1 Update, there is a
    way to know if its installation has
    some of its corrupt file?
    Thanks
    Bye
    Balubeto

    Usually after update been download, it will be checked for file integrity before it install and if there is any error it will notify you and after installation, it will also notify you if something went wrong.
    However, you may run sfc /scannow command to check whether your Windows files are corrupted or not.
    You should run the comm and in command prompt as administrator.
    In which Windows mode is
    better to run this command?
    Thanks
    Bye
    Balubeto

  • SFC /scannow Hash mismatch

    I see a couple of these after a sfc /scannow
    2014-05-18 12:18:29, Info                  CSI    00000ad8 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-c..s-admin-compsvclink_31bf3856ad364e35_6.3.9600.16384_none_c350b1d4ae70223b\Component
    Services.lnk do not match actual file [l:44{22}]"Component Services.lnk" :
      Found: {l:32 b:vCksGAZRTYKexOqIFZjdsk1hI11G0sZAokEglG6sW2I=} Expected: {l:32 b:eFB1ESc4ppQ1buJTGBqrYjqeSo6zPHzYo+ndxdLoWlQ=}
    2014-05-18 12:18:29, Info                  CSI    00000ad9 [SR] Cannot repair member file [l:44{22}]"Component Services.lnk" of Microsoft-Windows-COM-ComPlus-Admin-CompSvcLink,
    Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Should I be worried?

    Hi theking2,
    Before going further, would you please let me confirm whether this issue occurred on Windows Server 2012 Essentials?
    Or any other OS?
    Based on your description, I guess that there should be some corrupted files on this OS. So, you ran
    sfc /scannow command, then encounter this issue. If anything I misunderstand, please don’t hesitate to let me know.
    Please use DISM (Deployment Image Servicing
    and Management) tool, then please use following DISM command to check.
    DISM /Online /Cleanup-Image /RestoreHealth
    When above command ran complete. Please run
    sfc /scannow command again. Then please monitor the result.
    Hope this helps.
    Best regards,
    Justin Gu

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