Had a problem with my iPad 2 and took it into apple store to get it restored to factory settings. I now need to restore from iTunes but can't see my iPad when connected via USB, any ideas please?
Help !! I had a problem with my iPad 2 this morning which resulted in me taking into the apple store and them restoring it to factory settings. They advised me to restore all my apps etc from iTunes which I am trying to do, however once connected via the USB I cannot see it as a device on iTunes, and I keep getting the message on my laptop "the iPad cannot be used because it requires iTunes version 11.1 or later, go to iTunes.com/uk and download the latest version"
I cannot see what the version of iTunes is on my iPad and have gone into safari to try and download but not able to as it tells me iTunes is already loaded. I have the latest version on my laptop so I am stuck as to what to do next. Any suggestions please??
Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
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ThanksHello xavi131,
I understand that your iPhone 4s is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
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My ipod shuffle 4th generation was working fine for a few months. My son then bit the USB charger. I bought a new USB charger, but the shuffle is not charging and not showing up under the devices in itunes. It also doesn't appear in my windows under my computer. Just to note. I also have a new ipod touch. I am able to charge that fine on the same computer using the USB charger. The device (Ipod touch) does show up in windows and in itunes. The shuffle doesn't show in either place.
I have tried to use the apple support page. I went through each step. I made all of my USB drives not shut down, I had my computer on all night to try and charge the shuffle. All I see is a red light that appears on the shuffle for a few seconds when I first connect the USB charger to the computer. Then, nothing. Since this was working a bit ago, I don't think that I have a defective shuffle. The USB charger is brand new, I just picked it up yesterday from the apple store. I have the short one, and the longer cable as well.
Any help that you might be able to give to me would be much appreciated. My daughter is missing listening to her music. Thanks!Instead of "charger," you should call it the "USB cable" to avoid confusion. When started reading your post, I was thinking, how can your son break a USB power adapter (the "charger" that plugs into a wall socket) by biting it...
Since you got the product with the two USB cables at the Apple Store, you have the right replacement (some third-party replacements are for the 2nd gen shuffle and do not work with the 4th gen shuffle). Make sure you are completely inserting the plug into the headphones jack. The fit may be tighter than expected, since the connectors are new.
http://support.apple.com/kb/TS3572
If you tried both of those cables, it would be unlikely that you got two faulty cables in one package. If a new USB device has been added to the computer between the time it worked with the old cable and now, there could be a problem on the USB bus (such as not enough power or a device conflict).
As a test, you should shut down (power off) the computer and disconnect all USB devices (including any hub), except for standard keyboard and mouse (if used). Do this to reset the shuffle
http://support.apple.com/kb/ht1655
Start up computer, run iTunes, and connect the shuffle by itself to a direct USB port on the computer. -
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Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
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iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?
Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.
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In response to this, Carphone Warehouse (and Phones4U) sell what is commonly referred to as "sim free" handsets - these are not the same as unlocked. Sim free handsets will automatically lock to the first network sim card that the phone is activated with, and that will be permanently. The only way to unlock the handset would be to go through the network (T-Mobile I understand) and request they unlock it for you. More than likely, there will be a charge as you are no longer a T-Mobile customer.
If you ever want to purchase a new unlocked iPhone, the only place you can buy one is from Apple directly. Any other place will most likely sell sim free handsets. -
My new computer with Windows 8.1 does not recognize my iPhone when connected via USB.
My new Dell Computer with Windows 8.1 does not recognize my iPhone 5 when connected via USB. I have reinstalled iTunes to no avail.
Hey, I may have to if I can't get this one to work!!
I have tried a different USB to no avail. Both cables work on my old Dell so I don't believe they are the issue.
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My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I found my computer won't let me! Any ideas?
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
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Had a problem with newest update and the advice from turingtest2 resolved my problem just to say thanks! Had never used this route before so was less painful than thought it would be again thanks.
how can i find out what the fix is that works..please
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itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the screen
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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