Had a problem with pc & when restarted i have been unable to open firefox even after uninstalling & reinstalling i am on windows vista

have uninstalled & reinstalled several times but still can't reopen firefox

Can you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
Can you open the profile manager? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
Does it work if you Right Click and choose Run as Administrator?

Similar Messages

  • A hardy ghost of Firefox is apparently running in my computer and I am unable to open Firefox, even after Window restarts and an uninstall/re-install. How do I find and fix this problem?

    What happened first is Firefox was revving and using most of my CPU, ultimately "not responding" too easily and for too long, so I closed it in order to reopen it, but Firefox remained running in background (Task Mgr, Processes) after closing, continuing to use almost all my CPU, so I ended the process in Task Mgr.
    When I went to re-open it, window opened and told me Firefox could not be opened because another "instance"(?) was still running, to close it or restart Windows. I couldn't close it because I already closed it AND ended the process, so I restarted Windows.
    When I tried to open Firefox, I got the same pop-up. I think I restarted Windows one more time, and then uninstalled Firefox, except for my personal settings (in order to save the bookmarks, which I couldn't find in the Firefox folder in Program Files (only Favorites, which were not my bookmarks; I later wondered if they were part of the Firefox add-on "Add This" --??).
    I then uninstalled Firefox and re-installed it. When I tried to start the newly re-installed program, I had the same pop-up telling me Firefox was already running and to close it or restart Windows.
    I searched my computer folders for anything that might help, did a Search of the computer for "Firefox", and was given some Firefox folders and if they weren't from the new re-install, I deleted them. One thing I noticed was that the program folder did NOT have the program (Firefox.exe) icon to start Firefox.
    I uninstalled Firefox and had to resort to using Internet Explorer, which I do NOT like. My rich library of bookmarks are who knows where.
    I don't know if this is related, but in searching my computer's Administrative Services and Component Tools (and the like) hoping to find something that would help me fix Firefox, I inadvertently learned that "MMC could not create the snap-in. The snap-in might not have been installed correctly. Name: .NET Framework 1.1 Config."
    Please help me get Firefox back and figure out what is going on in my computer that led to this. I am a basic user and not techno-computer saavy, so if anyone can help me with this, please give me step-by-step bonehead instructions.
    Thank you so much for any help you can offer!

    Make sure that Firefox is set as the default browser.
    *http://kb.mozillazine.org/Default_browser
    *https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser
    *https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work

  • I received an email with a virus to my gmail account. I deleted it and reset my password and have had no problems since. Would my Mac have been affected by this or is it the case that it was just confined to my email account?

    I received an email with a virus to my gmail account. I deleted it and reset my password and have had no problems since. Would my Mac have been affected by this or would it just have been confined to my gmail account?

    Would my Mac have been affected by this
    No.

  • After the ios7 update I have been unable to open the i-tunes store on my i-phone5, it basically flashes up for two seconds and then closes itself down, anyone else had anything similar and no a fix?

    Since updating to ios7.0.2 on my i-phone5 I have been unable to open the i-tunes store app, basically it just opens for a second or two then shuts itself down, I've tried a soft reset, turning on and off, closing down all running apps but nothing seems to work, anyone else had the same problem and no how to fix it?

    Hey there Fistycuff,
    It sounds like iTunes launches for a split second, then quits unexpectedly.
    I would recommend a few things for this issue. First, close all the running apps on the phone:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, I would next backup your device to iTunes, and restore it:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities
    Regards,
    Sterling

  • For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any  choice. Any ideas?

    For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any  choice. Any ideas?

    You can setup Mail for iCloud on the eMac.
    Do not delete the old account yet. sign up for an iCloud account if you haven't.
    I understand .mac mail will still come through. Do not delete the old account yet.
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
    IMAP (Incoming Mail Server) information:
    • Server name: imap.mail.me.com
    • SSL Required: Yes
    • Port: 993
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    SMTP (outgoing mail server) information:
    • Server name: smtp.mail.me.com
    • SSL Required: Yes
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password

  • I run windows 7.  Since updating itunes, I have been unable to open itunes.  I have uninstalled and reinstalled, and have chosen to run a administrator.  Itunes icon now displays a shield with yellow

    I run windows 7.  Have been unable to open itunes since updating last week.  I have uninstalled itunes and reinstalled, and have checked run as administrator, but still can no open.  I notice that there is now a shield with yellow and blue squares next to it, that i do not think were there before.

    many thanks, Mary.
    The ModName is ituneup.dll; the modver is 1.0.7.0.
    Do you have the TuneUp plugin installed for your iTunes? If so, I think your copy is causing the issue here. Try the following document:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    ... does that help with the launch errors?

  • I sync my iPhone on my computer yesterday. I have been unable to open my downloaded apps ever since. They blink when I tap them. Pls help...

    I sync my iPhone on my computer yesterday. I have been unable to open my downloaded apps ever since. They blink when I tap them. Pls help...

    Try downloading any free app (you can delete it later).  This will re-authorize the iTunes account on your phone and will often fix this issue.

  • Hi I have been purch iphone4s but I have problem with mic voice, hi I have been purch iphone4s but I have problem with mic voice

    Dear.. apple store
    I have been buy Iphone4s since month ago but I face problem with volum when any bady call me I can hear him. I am glad if  campane do same hlep for me, and woh can I sand it to uk.
    with the best
    marzouq obaid

    I don't use LR and rarely use the bridge so I can not answers about thumbnails in them,  However thumbnails in windows file explorer and windows dialog for CS2 files will only show if you have installed codec into windows that will produce them. Windows does not do CR2 thumbnails on its own. I use FastPictureViewer Codec package for RAW File and PSD files thunbmail support.

  • Lightroom 4.4 Download Problem(s).  Since updating I have been unable to download RAW files

    Since updating to LR 4.4, I have been unable to download RAW file formats.  In addition, normal .jpg files stopped working today!  I can successfully still download into LR 3.6 which I kept on my system. 
    I'm shooting with a Canon 1D Mark X and using LR on an iMac.   This is making workflow impossible.  Any help is greatly appreciated!!!
    Mike

    A couple of tests:
    1. Create a Dummy User account with full Admin Read/Write permissions. Does that fix it?
    2. Make certain your active User account has full Read/Write permissions for the storage location of both: The Catalog, and The Image Files.

  • When I open Firefox, even in safe mode, it causes my Windows 7 64-bit to totally crash and I get that blue screen of death =(. This has happened suddenly on Nov 16, 2010. I had been running Firefox on Windows 7 64-bit with no problems previously. Help?

    I have had Windows 7 64 bit for the past year and have run Firefox with no problem. It was the most problem free of the three browsers including IE and Chrome.
    I have a Vista side where I run my online backup and did so yesterday. Went on Firefox. No Problem.
    Today I booted into the Windows 7 side. Seemed to boot up okay. Until I opened Firefox. Suddenly, my whole computer crashed, windows shut down and that bluescreen popped up. I restarted normally. Same thing. I restarted in safe-mode. Couldn't find any problems. Went back to regular mode. Started FF. Boom crash.
    Back to safe mode. Did a system restore. Back to regular startup. Didn't help. Attempting to open FF crahed windows.
    So back to safe mode. Started Firefox. Crashed the whole computer and same blues screen.
    So I uninstalled FF. Reinstalled FF. It still makes Windows crash.
    So now I am on IE :P

    See below -- the way I asked the question the first time may not be clear. This post was a goof but I can't figure out how to delete it

  • Since installing mountain lion i have a problem with mail. when i delete a message close  and open mail the message has come back. please help!

    Since installing Mountain Lion i have a problem with Mail. I delete a number of messages from the same person but keep the newest message in my Inbox. I actually delete them from the Trash. The next time i open Mail the deleted messages are back again. Can anybody please help as this is getting annoying. Thanks in Anticipation.

    Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
    First, empty the Trash.
    Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
    find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.

  • After removing malware Firefox is still broken even after uninstall/reinstall, yet other browsers have no problems with links opening multiple unwanted windows.

    I removed malware from my new Windows 7 pro 64 bit PC. I have reinstalled Firefox multiple times to try and resolve the problem, even deleting the Mozilla folder from programs on the C drive. Whenever I click on a link on a webpage in Firefox, multiple unwanted tabs and windows open up making Firefox virtually unusable. Resetting Firefox doesn't help. I installed Chrome and do not get these popups. The malware must have caused some damage related to Firefox that will not allow Firefox to function normally even with a fresh install. I would prefer to use Firefox.
    I don't recall the name of the malware.

    The cause is most likely the preferences file in your profile folder. That file contains your personal settings, so it doesn't get deleted when you reinstall/update Firefox. The reset feature also retains your preferences file.
    Instead of doing a mass delete of all your settings, you can try identify the culprits and reset them individually.
    # In the [[Awesome Bar - Find your bookmarks, history and tabs when you type in the address bar|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear.
    # Click '''I'll be careful, I promise!''', to continue to the about:config page.
    # Click on the '''Status''' column, to sort your preferences by status, and group all the ''user set'' preferences together. They should appear in bold.
    # If you see any preference that look suspicious, just '''right-click''' on it, and select '''Reset'''.
    If you're still not sure which ones to reset, you can post most of them here easily. Go to '''Help > Troubleshooting Information''' then click '''Copy text to Clipboard'''. Open a reply to this post, and go to '''Edit > Paste''' to paste the info from your Troubleshooting Information page.

  • After downloading Firefox onto my pc I have been unable to open my AOL. Saw online that others have had this problem. Can it be resolved? If not I need to remove Firefox.

    I was having trouble with downloads on Explorer and in the process of resolving the issue with Microsoft support over the phone we tested the solution by downloading itunes and firefox. That was two days ago and I have not been able to open my AOL from the icon on my screen. Explorer is ok and I can access AOL through that search engine. I read online that others have had the same problem after downloading Firefox.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    See also:
    *http://kb.mozillazine.org/Error_loading_websites
    You can try to reset (power off/on) the router.

  • For four days I have been unable to open a lot of documents. When I try I get a message "The document "name" could not be opened. You don't have permission. This has happened to an important letter which I corrected four times. My Mac has altered the name

    This problem began when I typed in an address http www etc., making one mistake in the address. I corrected it and then tried to copy the address because it was long (I wanted to be able to acces it another time), and that's when the trouble starrted. I just copt documents to get a new one because it's quicker, but it is unorthodox, I know. Since then whenever I copy a document i cannot open it, and it often puts a gobledegook ending to the document name. I've started emailing texts to myself so as to keep them, but I MUST be able to use documents normally. I hava a MacBook Pro, using OS Mountain Lion 10.8.5. I don't like it. It's fairly new, and has messed up my system of documents : the size is alll wrong and the tabulations are worse than ever. I use text edit because I wanted to use Macdictate because I am handicapped (arthritis and firbomyalgia) but I have never been able to get it to work. Since I changed OS I cannot use Text edit properly any more. Please help me. I think it must be a bug that came through when I was putting this address in four days ago. I went to the site once I'd corrected the address and it was perfectly normal. I shall ring them today and ask them if this has happened to anyone else. I live in France. Thank you for your advice. Because I am handicapped and I do not dirve, it is very difficult to get to a Mac store. I deleted Mac cloud documents because I don't want to use it and I thought it might solve the problem, but it didn"t.

    Back up all data.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
    Triple-click anywhere in the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
    Boot into Recovery. When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not going to reset a password.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

  • There are several items I'd like to remove that are on the line at the top of my page that starts with "Most Visited," and I have been unable to find a way to remove them.

    At the top of the page, between the address of the page I'm on and the tabs that are open is a line that starts with "Most Visited" and also includes Amazon, aBay, Yahoo, etc., all of which I want to keep. But there are also a number of other links that I don't want but can't find a way to delete. I've looked at suggestions til my eyes bugged out of my head, but nothing I've found allows me to get rid of them. Only one of them is something I saved, but it is no longer usable.

    The mouse that came with my Mac does not have a right click feature. When I try to highlight and click, it just opens the link I don't want anymore. What I want to do is remove unwanted links from the top bar. For example, I no longer use GoodSearch or myEarthLink, but I can't delete them. There are also some links that never should have found their way up there, and I don't know how they ended up there, and I can't remove them either. I've read through a ton of questions and answers, and I can't find one that addresses the problem. With my Safari browser, all I have to do to remove an unwanted link is to click and drag it to the trash. It doesn't appear to work that way with Firefox, to my chagrin. I hope this better explains my question. Maybe that will give you a better insight into a solution.

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