Had problem with DSL, now have only one tab with favicon matching that tab.

After a storm I had a problem with my U-Verse DSL. I lost access and got a message that it may be due to a problem with the filters on my phones, fax or satellite box. I disconnected all the items that had filters. I was then able to click on a link that AT&T had sent on the message and I got a response, I previously could not get a response because I had no connection. I got pack to the pages on all my tabs by hitting the back arrow on each one. I now have only one tab with favicon matching this WEB site for that tab, the rest all have the AT&T globe. I tried refresh and also opening a new tab and then going to one of the sites.
This problem is on a different PC that the one I am on now. It has version 21, and is Window 7 Home Premium. I have pasted the trouble shooting info from that PC.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

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Had problem with DSL, now have only one tab with favicon matching that tab.

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