Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password. I've signed out
Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password.
I had one App to update, alleways whene i tryd to do so the App told me that the App was buyed with a different ID and the Update stopped.
Untill last night whene a finaly was able to update the App.
I only changed the Pasword so i thougt it may be the problem.
But, problem is solved!
Similar Messages
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I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
I have never had a passcode to lock my iPad. Now that I have updated it with IOS7 it is asking for one and is locked. How do I unlock this without having to reset the whole thing through iTunes????
Unfortunately, if the iPad is insisting that you use a passcode, there is no way around it other than to restore the device using iTunes on a computer, or by erasing it in iCloud.com via Find My iPhone.
You could try resetting the iPad and cross your fingers and hope this is just a blip on the radar....hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. -
I am getting frustrated because I can't update my apps that were downloaded under the old apple id. Any thoughts on how to fix this? I have already tried signing back in under my old apple id and it says that that id is no longer in use.
Applications are connected to the Apple ID that they were purchased/downloaded with. If you updated your ID, you should be able still sign in with that ID, if you are logged into that ID on the phone. However, if you created a new Apple ID, then you would not be able to use that ID to update the apps.
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I made this account awhile ago, but I just foud some apps I had purchased on my computer so I downloaded them onto my iPad, but they need to be updated and it asks for my prior account information which I do not know. I tried to send a recovery email, but I never recieved it. How can I update my apps or get my password?
I having same problem is there a solution ?
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Since 8.3 iOS update my iPad keeps asking my old iTunes password for an account I've disabled as my e-mail got hacked. As a result I can't update any of my apps ( I'm missing out on hay day)
Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?
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I am trying to update free apps and it's trying to access my credit card info and telling me it's invalid security code and will not update.
Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues. -
Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split up and now im trying to get all my apps and info onto my new laptop with a new account but it keeps asking me for the old apple ID which she is still using and she changed the password. i tried backing it up but still nohing. When i try to back up purchased items being apps etc its keeps asking for the old one. help
See Recover your iTunes library from your iPod or iOS device. But you'll still need the password.
Once you have the computer authorized to use the account she could change the password again to stop you buying apps on her card (assuming it's not on yours!). It would lock you out of upgrading them too but they should work unless she uses the deathorize all feature.
It depends on how amicable the split is...
tt2 -
I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country... -
my ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. when I continue to to try to enter the correct password in it finally freezes the account, and I have to go online via my desktop to fix that problem. I have two apple id's because when my ipod crashed I had to reset it completely. I have never had any problems with this before, and it has been a year since I got my second id, which is linked to the ipod. My first id is used for the cloud on the same device. My wife suggested I reset documentson the cloud for the second id, however, when I try to log on the cloud with my current id, it tells me I have to set up the cloud on that device, but it is already done, but with the old id.
confusing I know. I have been on the 'change your password merry-go-round' all day, and I'm getting dizzy! Help!Then contact iTunes:
Apple - Support - iTunes - Contact Us -
Hi! I have an account from UK and I want to switch to the US.
I can't because I still have Pounds 0,65 left!
I can't buy any app because it's not enough credit but I can't add an american credit card either. I don't have credit cards from UK. HELP please!!
I want an account from the US since my credit card is american.
Thank you!Contact iTunes support in the UK and request that they zero out your account so that you can change the country in your account.
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I had to change my Icloud ID and Passworrd recently through my Iphone.. I also have Icloud linked to Windows Outlook 2010 on my computer. Outlook keeps asking for my old ID and password on the computer. How do I change the information in Outlook so I can link back up. Thanks for any help you can give.
VFRIOHello vfrio,
Welcome to the Apple Support Communities!
It sounds like you edited your existing Apple ID to a new email address and changed the password as well. To change this on your computer, you will need to sign out of the old account and into the new Apple ID in iCloud for Windows. Please use the attached article as a further reference.
What to do after you change your Apple ID email address or password - Apple Support
Windows PC
Open iCloud for Windows and click Sign Out.
If you're signed out, sign in with your updated Apple ID or password. The data in iCloud will automatically appear on your device after you sign in.
If you're signed in with your previous Apple ID:
Click Sign Out. Depending on what iCloud options are turned on, you'll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your PC. Click Delete. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
Sign in with your updated Apple ID or password.
Have a great day,
Joe -
I can't buy any apps because I am required to answer two personalized security questions. I don't know the answer to them and I don't even remember creating them. Please help.
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
since I did the update to OS5 I can't update any apps on my iphone4 and also had to make a new account before it would do the update. now it won't let me sign in to my original itunes and tells me the password is wrong and I know it isn't.
I having same problem is there a solution ?
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The App Store said I needed to switch countries so I clicked the button and it switched it for me but now I can't update my apps but when I try to change it through settings it still says the country is the u.s. I don't know what to do to change it back
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
If necessary Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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