Had to reinstall photoshop cs won't accept activation code

my computer has now crashed for the third time.  I have reinstalled my photoshop 7 and getting error message that "could not initialize because scratch disk was full".
Then reinstalled my photoshop cs update and now my Adobe won't accept my serial number and activation code.  Both products bought legally several years back.
Tried to activate over phone, but still won't accept and getting message they no longer do activations over the phone.  How can I actually talk to someone to help me out?

Photoshop CS - you mean version 8.0?
You will no longer be able to run that version because the Activation Servers are offline for good.  But since you can no longer use your license Adobe will provide you with a CS2 upgrade.  Check here:
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
This remedy was provided at one time well-documented to be for CS or CS2 users in exactly your situation.  I've noticed that the CS designation has gone away.  Please read the conditions carefully and call Adobe Support to ask them if you're not sure whether you're eligible to use this.
-Noel

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