Handoff on macbook pro retina

hey guys I've just upgraded to yosemite and I've done everything you could possibly think of to make handoff work
bluetooth on across all of my devices (including my macbook pro retina)
same wifi network for all devices
signed into the same icloud account for all devices
all devices (iphone 5, imac, macbook pro retina) are eligible for handoff, instant hotspot and low energy bluetooth
but the handoff tab doesn't show at the left side of the dock and neither does the instant hotspot sign shows in the list of wifi networks
what should I do, this is really driving me crazy

First, verify that the Mac is capable of using Handoff. Hold down the option key and select System Information... from the Apple menu. In the System Information window, select Bluetooth from the list on the left. Near the top of the summary of "Hardware, Features, and Settings," you should see this line:
          Handoff Supported: Yes
Follow the instructions in this support article. All the devices using Handoff must be connected to the same Wi-Fi network. If the Mac also has an Ethernet connection, disconnect the Ethernet cable.
If Handoff still doesn't work, on the mobile device, turn Handoff off and back on as directed in the linked article. On the Mac, turn Bluetooth off and back on. You might have to restart a mobile device to get it working.

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    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, Mid 2012) (Verified)
        MacBook Pro - model: MacBookPro10,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
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        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 237
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 1024 MB
            Color LCD spdisplays_2880x1800Retina
            SMS23A550H spdisplays_1080p
            SMS23A550H spdisplays_1080p
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 12:12:5
    Disk Information: ℹ️
        OWC Aura rMBP disk0 : (480.1 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 478.75 GB (101.83 GB free)
                Core Storage: disk0s2 479.11 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 42
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.avatron.AVExFramebuffer (3.0.1 - SDK 10.10) [Click for support]
        [loaded]    com.avatron.AVExVideo (3.0.1 - SDK 10.10) [Click for support]
        [not loaded]    com.displaylink.dlusbncm (1.11.0 - SDK 10.9) [Click for support]
        [loaded]    com.displaylink.driver.DisplayLinkDriver (2.3 - SDK 10.9) [Click for support]
        [loaded]    xxx.qnation.PeerGuardian (1.1.10) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.Logitech.Control Center.HID Driver (3.5.0 - SDK 10.0) [Click for support]
        [not loaded]    com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
        [not loaded]    com.antecea.driver.AnteceaAudioDrv (1.0.0) [Click for support]
        [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
    Startup Items: ℹ️
        DynDNSUpdater: Path: /Library/StartupItems/DynDNSUpdater
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [loaded]    com.paragon.NTFS.trial.plist [Click for support]
        [loaded]    com.paragon.NTFS.upd.plist [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [running]    com.amazon.sendtokindle.launcher.plist [Click for support]
        [not loaded]    com.displaylink.useragent-prelogin.plist [Click for support]
        [running]    com.displaylink.useragent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.lexmark.bmspecificlaunchd.plist [Click for support]
        [loaded]    com.lexmark.lxknetlaunchd.plist [Click for support]
        [running]    com.Logitech.Control Center.Daemon.plist [Click for support]
        [failed]    com.logmein.LMILaunchAgentFixer.plist [Click for support]
        [running]    com.logmein.logmeingui.plist [Click for support]
        [running]    com.logmein.logmeinguiagent.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.displaylink.displaylinkmanager.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.jungledisk.service.plist [Click for support]
        [running]    com.jungledisk.workgroupservice.plist [Click for support]
        [running]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [failed]    com.vmware.launchd.vmware.plist [Click for support]
        [loaded]    xxx.qnation.PeerGuardian.kextload.plist [Click for support]
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        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [failed]    com.google.GoogleContactSyncAgent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        Bartender    UNKNOWN  (missing value)
        Google Notifier    Application Hidden (/Applications/Google Notifier.app)
        GrowlHelperApp    Application  (/Users/[redacted]1/Library/PreferencePanes/Growl.prefPane/Contents/Resources/G rowlHelperApp.app)
        Skype    Application  (/Applications/Skype.app)
        AirDisplayStatusItem    UNKNOWN  (missing value)
        ScreenCapture    UNKNOWN  (missing value)
        Cloud    UNKNOWN  (missing value)
        AppTrap    Application  (/Users/[redacted]1/Library/PreferencePanes/AppTrap 2.prefPane/Contents/Resources/AppTrap.app)
        Caffeine    Application  (/Applications/Caffeine.app)
        MacLWSLauncher    Application  (/Applications/Logitech/LWS/Logitech Webcam Software.app/Contents/MacOS/MacLWSLauncher.app)
        ScanSnap Manager    Application  (/Applications/ScanSnap/ScanSnap Manager.app)
        BetterTouchTool    Application  (/Applications/BetterTouchTool.app)
        Isolator    Application  (/Applications/Isolator.app)
        Pomodoro    Application  (/Applications/Pomodoro.app)
        Alfred    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Knock    Application  (/Applications/Knock.app)
        Air Display Host    Application  (/Applications/Air Display Host.app)
        Cinch    Application  (/Applications/Cinch.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
        AdobeResourceSynchronizer    Application  (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
        CNQL1212_ButtonManager    Application Hidden (/Library/CFMSupport/CNQL1212_ButtonManager.app)
    Internet Plug-ins: ℹ️
        nplastpass: Version: 2.5.5 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 1.4 [Click for support]
        LogMeIn: Version: 1.0.970 - SDK 10.7 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        LogMeInSafari32: Version: 1.0.970 - SDK 10.7 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        AdobePDFViewer: Version: 9.5.5 [Click for support]
        PepperFlashPlayer: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        Picasa: Version: 1.0 [Click for support]
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
    Safari Extensions: ℹ️
        Google Analytics Opt-out Browser Add-on
        mailto:
        Save to Pocket
        LastPass
        Evernote Web Clipper
    3rd Party Preference Panes: ℹ️
        AppTrap  [Click for support]
        BTTPrefs  [Click for support]
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        Logitech Control Center  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 478.75 GB Disk used: 376.92 GB
        Destinations:
            WD 2TB TimeMachine [Local]
            Total size: 2.00 TB
            Total number of backups: 129
            Oldest backup: 2011-09-14 04:46:20 +0000
            Last backup: 2015-03-27 22:53:14 +0000
            Size of backup disk: Excellent
                Backup size 2.00 TB > (Disk size 478.75 GB X 3)
    Top Processes by CPU: ℹ️
             7%    WindowServer
             1%    loginwindow
             0%    Cubby
             0%    fontd
             0%    blued
    Top Processes by Memory: ℹ️
        524 MB    AppTrap
        455 MB    softwareupdated
        429 MB    mds_stores
        215 MB    QuickLookSatellite
        206 MB    com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
        115 MB    Free RAM
        3.19 GB    Active RAM
        3.10 GB    Inactive RAM
        1.48 GB    Wired RAM
        8.72 GB    Page-ins
        10 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 29, 2015, 09:28:33 PM    Self test - passed
        Mar 27, 2015, 07:47:02 PM    /Library/Logs/DiagnosticReports/blued_2015-03-27-194702_[redacted].crash
        Mar 27, 2015, 05:39:56 PM    /Users/[redacted]1/Library/Logs/DiagnosticReports/garcon_2015-03-27-173956_[red acted].crash
    Thank you in advance for any support you can offer here.

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
    You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1309 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 50 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n    ...and %d more line(s)\n' '\nContents of %s\n    '"${k[22]}"'mod date: %s\n    '"${k[22]}"'size (B): %d\n    '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._][email protected][0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n    "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n    "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n    "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n    "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n    "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n    [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n    "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n    '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */    /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^  |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' [email protected];C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' [email protected];C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
    [Process started]
            Part 1 of 8 done at … sec
            Part 8 of 8 done at … sec
            The test results are on the Clipboard.
            Please close this window.
    [Process completed]
    The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
    Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
    12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My Macbook Pro Retina 2012 is running very slow and gives me frequent speed problems.

    So, I've noticed it happen gradually for about a year now. It started with just minor but not significant delays in opening up programs, but I didn't mind it because the computer was still fast compared to a PC, which is what I used to use before this Macbook. I got this macbook in 2012, and luckily I still have a warranty, but it'll close soon.
    Right now, some problems include:
    1)
    2) Shutting down and turning on the computer is slow (sorry no picture on this one). When I first bought this mac, and until about a year ago, whenever I turn it on/off it would do it instantly. But now, there is a bit of a delay when turning off. The screen seems to just freeze at a certain frame, stays that way for a few seconds (longer when turning it off right after playing a game or two-- don't worry they're compatible with Mac OS), and then shuts off. And when it's frozen at that frame time, you can still see the background materials because they're only faded away. You know what I'm talking about-- Macbook turns out when turning off and then shuts down. So, much of the screen is white, but you can still see the screen prior to the shut down faded.
    3) Internet is running extremely slow. When I check my speed at speedtest.net, I get around 47 mbps on bad days and 53-ish on good days (download speed)
    EtreCheck results are here:
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 7:13:26 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, Mid 2012) (Verified)
        MacBook Pro - model: MacBookPro10,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 411
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 1024 MB
            Color LCD spdisplays_2880x1800Retina
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 10:53:8
    Disk Information: ℹ️
        APPLE SSD SM256E disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Boot OS X (disk0s3) <not mounted> : 650 MB
            Moon Cheol (disk1) / : 249.80 GB (67.32 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Logitech Lenovo USB Optical Mouse
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hypervisor (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.vnic (10.1.0 28600 - SDK 10.7) [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.nero.HSMMonitor.plist [Click for support]
        [failed]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        Steam    UNKNOWN  (missing value)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
        Default Browser: Version: 600 - SDK 10.10
    Safari Extensions: ℹ️
        Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            22%    WindowServer
             3%    quicklookd
             2%    Dock
             2%    hidd
             1%    Google Chrome
    Top Processes by Memory: ℹ️
        455 MB    softwareupdated
        258 MB    Google Chrome
        151 MB    Google Chrome Helper
        137 MB    WindowServer
        77 MB    Finder
    Virtual Memory Information: ℹ️
        3.39 GB    Free RAM
        3.24 GB    Active RAM
        848 MB    Inactive RAM
        1.11 GB    Wired RAM
        13.63 GB    Page-ins
        61 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 06:32:54 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-24-063254_[ redacted].crash
        Mar 23, 2015, 08:20:04 PM    Self test - passed
        Mar 23, 2015, 04:35:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-23-043514_[ redacted].crash
        Mar 22, 2015, 08:38:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-203853_[ redacted].crash
        Mar 22, 2015, 03:00:50 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-030050_[ redacted].crash
        Mar 21, 2015, 03:34:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-21-153412_[ redacted].crash
    Resetting computer to factory conditions doesn't work, time-machine didn't work, and clearing more storage space didn't work either. I would like to get this problem fixed before my warranty runs out. Thanks for reading and any sort of help will be appreciated!

    Do you know of any specific tasks or situations that cause it to perform poorly? If so, make a note of those and demonstrate them for Apple. Do NOT, under any circumstances, restart the machine. You want it at its worst when you take it in. If you try to do any of those magic resets, it may just reset things just long enough for Apple to proclaim it healthy. If Apple does that anyway, then there are plenty of opportunities to try those things later after your warranty has expired.
    I wish I knew exactly when it does this, but it doesn't always happen. It sometimes does, and sometimes doesn't. I thought about this, too. But the problem is that it's really hard to catch a time or figure out what causes these symptoms to occur. I haven't taken it to Apple because I thought it'll just be a waste of time because they'll probably say that it's healthy so they don't have to put any money/effort to try and fix it...

  • Macbook Pro Retina 15" is lagging when it shouldn't be

    Problem description:
    Macbook Pro 15” Retina is lagging really badly, when it really shouldn’t be. Running Safari, Mail, Calendar, Messages, iTunes, Spotify, uTorrent, and a League of Legends installer. With the 2.0 i7 Quad Core and the 8 GB of RAM, I don’t see why this is happening.
    EtreCheck version: 2.1.8 (121)
    Report generated March 22, 2015 at 1:11:15 PM PDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, 15-inch, Late 2013) (Technical Specifications)
        MacBook Pro - model: MacBookPro11,2
        1 2 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery Health: Normal - Cycle count 5
    Video Information: ℹ️
        Intel Iris Pro
            Color LCD spdisplays_2880x1800Retina
            HP w2007 1280 x 800 @ 60 Hz
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 15:33:12
    Disk Information: ℹ️
        APPLE SSD SM0256F disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 50.77 GB (25.13 GB free)
            Macintosh HD (disk1) / : 199.00 GB (138.13 GB free)
                Core Storage: disk0s2 199.37 GB Online
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.bittorrent.uTorrent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            29%    WindowServer
            17%    LoLPatcherUxHelper
            17%    uTorrent
            14%    LoLPatcherUx
            12%    LoLPatcher
    Top Processes by Memory: ℹ️
        155 MB    Safari
        146 MB    WindowServer
        120 MB    Spotify Helper
        103 MB    Calendar
        103 MB    uTorrent
    Virtual Memory Information: ℹ️
        352 MB    Free RAM
        3.59 GB    Active RAM
        2.71 GB    Inactive RAM
        1.32 GB    Wired RAM
        6.01 GB    Page-ins
        386 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 22, 2015, 12:51:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-125140_[ redacted].crash
        Mar 22, 2015, 01:22:46 AM    /Library/Logs/DiagnosticReports/Adobe Photoshop CS6_2015-03-22-012246_[redacted].cpu_resource.diag [Click for details]
        Mar 21, 2015, 09:37:46 PM    Self test - passed
        Mar 21, 2015, 05:15:10 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-21-171510_[ redacted].cpu_resource.diag [Click for details]
        Mar 21, 2015, 01:07:32 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-21-010732_ [redacted].crash
        Mar 20, 2015, 05:04:43 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/System Preferences_2015-03-20-170443_[redacted].crash
        Mar 20, 2015, 05:01:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/System Preferences_2015-03-20-170123_[redacted].crash
        Mar 20, 2015, 04:46:30 PM    /Library/Logs/DiagnosticReports/mbpluginhost_2015-03-20-164630_[redacted].crash
    Please help!

    You're getting the usual experience of posting "etrecheck" stuff on this site.
    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Memory leakage Macbook pro retina 15inch Early 2013

    Hi,
    This is my first posting to the Apple community, so please forgive me if have missed a previous posting on this subject.
    I have an early 2013 15 inch MBPro retina running 8 gigs.  My previous device was a MBpro 15 early 2008 4 gigs of ram.  I never expected the 2013 with double the ram to be constantly dropping below 2 gigs with only FireFox and/or MS word running.   The older 2008 device used only 2 gigs to run these programs.  It appears that the 2013 model is using 6 gigs.
    I took the 2013 15 inch  MBpro retina to the Apple store for the Geniuses to run their diagnostics.  They said my device was running normally.  To prove such, they simultaneously opened Jim Carrey's web site 8 times and showed me that all of his the crazy stuff was working in each window.  They said that it is normal for a SSD machine to run on low memory.
    Unfortunately, it has been my experience that when my memory drops when just using my normal Firefox based surfing,  my track pad scrolling starts to get very sluggish until my "memory clean" kicks in at 1.6 gigs and brings the memory up to around  2.5 gigs.  As I continue to surf, then the process repeats itself.  I never expected my old 2008 device to use significantly less ram running light applications better than my new 2013 device. 
    I have seen others post an "EtreCheck" and hopefully by posting mine, somebody can find what the Apple Geniuses could not.
    Thank you for your help!!
    EtreCheck version: 2.0.11 (98)
    Report generated November 18, 2014 at 7:09:33 PM EST
    Hardware Information: ℹ️
        MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
        MacBook Pro - model: MacBookPro10,1
        1 2.4 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 4000 -
            Color LCD spdisplays_2880x1800Retina
        NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Uptime: 20:14:22
    Disk Information: ℹ️
        APPLE SSD SD256E disk0 : (251 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /  [Startup]: 249.77 GB (174.31 GB free)
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Logitech USB Receiver
        SanDisk Ultra 16.01 GB
            S.M.A.R.T. Status: Verified
            NO NAME (disk2s1) /Volumes/NO NAME : 16.01 GB (8.86 GB free)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) Support
            /System/Library/Extensions
        [loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) Support
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [running]    com.Logitech.Control Center.Daemon.plist Support
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist Support
        [invalid?]    com.adobe.SwitchBoard.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [invalid?]    com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    User Login Items: ℹ️
        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
        FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
        AdobePDFViewer: Version: 10.1.1 Support
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
        WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes: ℹ️
        Flash Player  Support
        Logitech Control Center  Support
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    plugin-container
             1%    fontd
             0%    firefox
             0%    Memory Clean
    Top Processes by Memory: ℹ️
        627 MB    firefox
        258 MB    WindowServer
        180 MB    loginwindow
        155 MB    mds_stores
        120 MB    Dock
    Virtual Memory Information: ℹ️
        2.02 GB    Free RAM
        4.50 GB    Active RAM
        970 MB    Inactive RAM
        1.10 GB    Wired RAM
        1.82 GB    Page-ins
        33 KB    Page-outs

    For OS X 10.9 and later it is normal that all memory is put to use. This shouldn't cause any slowness though (it doesn't on my rMBP with 8GB).
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  • Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

    Hi
    I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
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    Just for your information, this is the version of macbook i am using
    MacBook Pro (Retina, 13-inch, Late 2013)
    2.4 GHz Intel Core i5
    8 GB 1600 MHz DDR3
    251GB Flash storage
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    Regards
    Shreyas

    Hi Barney,
    Here is the output you seek -->
    Problem description:
    FaceTime takes 30 seconds to open up
    EtreCheck version: 2.1.8 (121)
    Report generated 19 April 2015 8:13:14 am IST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
        MacBook Pro - model: MacBookPro11,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery Health: Normal - Cycle count 430
    Video Information: ℹ️
        Intel Iris
            Color LCD spdisplays_2560x1600Retina
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 23:47:26
    Disk Information: ℹ️
        APPLE SSD SM0256F disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Viscosity
        [not loaded]    com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
        [not loaded]    com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
        [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
        [running]    net.juniper.pulsetray.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.macromates.auth_server.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.realvnc.vncserver.plist [Click for support]
        [loaded]    com.sparklabs.ViscosityHelper.plist [Click for support]
        [running]    net.juniper.AccessService.plist [Click for support]
        [not loaded]    net.juniper.UninstallPulse.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        ClickToFlash
        Reload Button
        YoutubeWide
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            18%    mds
            15%    Safari
             6%    WindowServer
             5%    com.apple.WebKit.Networking
             1%    ocspd
    Top Processes by Memory: ℹ️
        455 MB    softwareupdated
        206 MB    Microsoft Outlook
        153 MB    com.apple.WebKit.WebContent
        146 MB    WindowServer
        137 MB    Safari
    Virtual Memory Information: ℹ️
        298 MB    Free RAM
        3.76 GB    Active RAM
        3.36 GB    Inactive RAM
        1.17 GB    Wired RAM
        4.45 GB    Page-ins
        901 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 18, 2015, 08:25:23 AM    Self test - passed
        Apr 17, 2015, 06:29:29 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
        Apr 17, 2015, 03:11:05 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details]

  • MacBook Pro Retina Running Very Slow (EtreCheck)

    Problem description:
    My MacBook Pro Retina has been running very sluggish lately. It used to be so consistently fast and now it is just so sluggish.
    EtreCheck version: 2.0.11 (98)
    Report generated November 25, 2014 at 11:17:21 AM MST
    Hardware Information: ℹ️
      MacBook Pro (Retina, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro10,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Not upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      NVIDIA GeForce GT 650M - VRAM: 1024 MB
      Color LCD spdisplays_2880x1800Retina
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 2 days 4:15:2
    Disk Information: ℹ️
      APPLE SSD SD256E disk0 : (251 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk2) /  [Startup]: 249.78 GB (51.73 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Anywhere
    Kernel Extensions: ℹ️
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (9.0 24172.951362) Support
      [not loaded] com.parallels.kext.hypervisor (9.0 24172.951362) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24172.951362) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24172.951362) Support
      [not loaded] com.parallels.kext.vnic (9.0 24172.951362) Support
      /Library/Extensions
      [not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.6) Support
      [loaded] com.displaylink.driver.DisplayLinkDriver (2.1 - SDK 10.6) Support
      /System/Library/Extensions
      [not loaded] com.wacom.kext.pentablet (5.3.5 - SDK 10.9) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.adobe.AdobeCreativeCloud.plist Support
      [not loaded] com.displaylink.useragent-prelogin.plist Support
      [running] com.displaylink.useragent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.wacom.pentablet.plist Support
    Launch Daemons: ℹ️
      [running] com.displaylink.displaylinkmanager.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.vladalexa.MagicPrefs.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      uTorrent Application (/Applications/uTorrent.app)
      Dropbox Application (/Applications/Dropbox.app)
      Autodesk 360 Application (/Applications/Autodesk/Autodesk 360.app)
    Internet Plug-ins: ℹ️
      QuickTime Plugin: Version: 7.7.3
      WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 Support
      JavaAppletPlugin: Version: Java 7 Update 13 Check version
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
      Default Browser: Version: 600 - SDK 10.10
    User Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      Open in Internet Explorer
      Searchme
    3rd Party Preference Panes: ℹ️
      Java  Support
      MagicPrefs  Support
      PenTablet  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          5% WindowServer
          5% Google Chrome
          3% launchd
          2% MagicPrefs
          1% hidd
    Top Processes by Memory: ℹ️
      182 MB Google Chrome
      155 MB WindowServer
      137 MB mds_stores
      134 MB Google Chrome Helper
      69 MB Creative Cloud
    Virtual Memory Information: ℹ️
      9.96 GB Free RAM
      3.52 GB Active RAM
      1.21 GB Inactive RAM
      1.84 GB Wired RAM
      44.58 GB Page-ins
      90 KB Page-outs

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    http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/HP-Officejet-6500-E 709n-wireless-issue/m-p/258853
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