Hard Disk Not Exist help please

Hi, not sure if this should be in Recovery or Hardware or Operating Systems as it involves all three!
I have an HP G61-110SA running Win 7 64 bit; product no. VR523EA.  Also have serial no if needed.  One problem is, as the laptop is 6 years old, it's hard to remember what came with it.
Whilst using on Thursday it suddenly froze and ctrl/alt/del didn't respond so i held down the power key to turn off.  When I rebooted, I got "PXE-E61 Media Test failure; check cable.  PXE-M0F: Exiting PXE ROM.  No bootable device -- insert boot disc and press any key".
I don't have a boot disc as the OS came preinstalled.  So here's what I've tried so far by reading other similar problems in here.
- Ive taken out the HDD and reseated it.  Reboot then said Hard Disk Not Exist.  Tried reseating again.  Same message.
- Created a bootable Ubuntu CD and ran that - no response.
- Created a Ubuntu bootable USB and that has worked except Ubuntu isn't showing the HDD so I can't retrieve anything.
   I can however connect my wireless network and at least use Ubuntu in the meantime.
I've ordered a new (same) replacement HDD (a Hitachi 320GB 2.5").  So next problem is how to reinstall Windows 7 without a recovery CD?  Did the old HDD contain the recovery partition drive or would that be located elsewhere thefore still be accessible when the new HDD is installed?
If not, I'm assuming I can still purchase recovery discs from HP?  I know I should be able to create my own recovery discs however, the MS sticker on the bottom of my laptop beside the laptop details, has become too faded to read the important bits!  All I can see is "Proof of License, Certificate of Authenticity, Microsoft Corporation 2005" and "Label not to be sold seperately".  Any letters/numbers are long gone.  So would I be able to find these any other way?  My friend (an IT Manager) said something about DBAN being able to read all that from the HDD but not if it's fried?!
Next problem - I was also using Office 2007 (think it was Home Premium).  Either this came preinstalled (unlikely?) OR it came with a 30 day trial which I could purchase the full version & download the full version from online using a link within the trial?  I think this is what I did because I have no other way of obtaining Office for Windows 7 and yet whatever version I had, had about 3 user licenses because I also installed it on my son's netbook.  I do have Office XP discs for my previous desktop PC (but couldn't have used those surely on Win7)?
And just to add a gripe .... although I certainly got my money's worth out of my old laptop, I'll now have to buy a new one - which I consider a treat - BUT I'm choking at the expense of replacing all the software I need!  Anything I buy new will be Windows 8 which none of my old software was compatable with - same as when I have to previously rebuy it because none of my XP software was compatable with Win7!  But on the plus side, I'm assuming if I install my new HDD on my old lappy, I can also install Ubuntu to the new HDD so at least my 11yr old son can browse and surf on it via Ubuntu.
Can anyone answer/help with any of the above problems?  Many thanks in advance.
This question was solved.
View Solution.

You do not need the license key when using HP Recovery Discs.If you didn't create a Recovery Disk set using the software installed on the laptop refer to the article here>> Looking for Recovery Discs?
If you have difficulty,  contact HP in your country / region through the HP Worldwide Support Portal to check on the availability of Recovery Discs for your computer.> Worldwide Support Portal
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

  • Compaq presario cq61-411wm no booting device error/"hard disk not exist" help!!

    screen is cracked so hooked up a external monitor. no bootable device error in white on black screen. did tests all passes except hard disk. this one gives " hard disk not exist" error..trying to save all my pix of my sons on computer.someone please help!! thanks in advance!! =D

    Did you drop the laptop? If the computer is not "seeing" the hard drive your only hope is that the hard drive got knocked loose and is still good, just not connected. Otherwise a drop that can crack a screen may well have also killed the hard drive.

  • Hard Disk Not Exist! help pls!

    Hi techies,
    I was using my hp compaq when I froze. I did powered it off and restarted only to be confronted with "hard disk not exist". I tried to run diagnostics on the hard disk as directed by the functions buttons and it kept say stuff, "install operating system for hard disk". I've met a guy who knows stuff about such n he says my hd is fried and I'll have to get a new one. I'm kind of surprised as the laptop is barely a year old. He took out the hard drive and put in an external drive enclosure and on connecting to another computer, he couldn't get a read on the hard drive.
    My questions are;
    - is it possible for me to retrieve all my files from my hard disk? It'll be like going back to the stone age to try to start afresh. If it is, how? If not all, what kind of files can I retrieve and how?
    - what is the cause of this damage to my hard drive because my system gave me no warning.
    Pls, reply asap.
    Thanks guys.

    Your friend did the pretty much standard procedure to see if any files can be read and retrieved from the failed hdd. There are data recovery companies out there but they aren't cheap. It is always advisable to have an external usb hdd for backup.
    All hdds fail after time ,though laptop hdds seem to have a higher/faster failure rate due to the confined case and extra heat. SATA hdds seem to die much faster than the older Ide type drives in laptops and desktops from what I have seen.
    Not uncommon to see posts about a laptop hdd dying after 1-1 1/2 years,though I have been fortunate with mine which is 3 yrs old. I do use a laptop cooling pad under mine which may contribute to it's longer life.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • HP G56 Notebook Prod id XG773UA#ABA - Hard Disk Not Exist error. I've purchased a new bigger HDD.

    Machine will not recover. Hard disk not exist error. Bought new bigger HDD and same problem on doing recovery procedure.
    Coulo this be a BIOS battery issue? Please help. Thank you. AJL

    Several things can cause the bios to fail recognize the hard dirive.
    0. Try loading bios defaults, save changes on exit of bios, see iff the error persists.
    1. Bad hard drive (try another hard drive)
    2. Bad hard drive data cable (replace cable)
    3. Failed hard drive controller on the motherboard (replace motherboard)

  • Boot device not found. "Hard disk not exist". windows not booting

    Product: HP G72-110SA
    OS: Win7
    two days ago, I was installing updates on my computer and when it was about to restart, it froze. After waiting for 10 minutes, I had to turn it off by pressing the off button. From then on, the computer turns on but shows a message "Boot device not found".
    I have tried all the BIOS tests that I could find on the net for the hard disk, eg: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443465&tmp_task=solveCategory&cc=uk&dlc=en&la...
    This gives me a "Hard disk not exist" error. I tried resetting the BIOS, that didn't work. I tried taking out and putting back in the battery, the memory and the hard disk. Still no luck.
    I then booted ubuntu from cd on the computer. It works just fine, including the internet etc EXCEPT the HDD is still not detected.
    I had some pretty important stuff and no back up, so would appreciate if someone can help me get back the data. If not, even if I know its just a HDD failure and not a motherboard/BIOS problem, it will be a relief as its probably fixable.
    Thanks

    Hi there ,
    Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I would be happy to assist you. As there are many models of HP Notebooks, I would need the model number. (How Do I Find My Model Number or Product Number?) When I went to www.hp.com/go/techcenter/startup, it gave me documentation and troubleshooting steps to follow. One of the documents it provided is called Hard Disk Error Displays before the Computer Starts. NOTE: I recommend at this point you make an immediate backup of all important data and files. Here are instructions on how to Backing Up Your Files (Windows 8). Please follow the troubleshooting steps provided, re-post with the results of the troubleshooting in detail. Thank you.

  • The dreaded 3F0, "hard disk not exist" problem

    Okay, I have a degree in EE with a minor in comp sci.  I understand how bios' work, etc.  This is why the "answers" HP "tech support" gave me make absolutely no sense.   Could someone please shed some light on this bizarre problem?   I am trying to install a BRAND NEW, WORKING hard drive in a DV7-6163 and the laptop refuses to recognize the existence of the SATA drive.   I have tried this drive in another laptop and IT WORKS,  I have tried other working hard drives in this machine and they DO NOT work.   I have checked to make sure the SATA cable was good....yes!    I went as far as to switch the connector from the DVD drive to the SATA port that was meant for the hard drive.   Guess what,  IT WORKS and the laptop thinks there is a hard drive installed (it even runs the hd diag.. no more "hard disk not exist" error!!)  SO I now know that that actual hardware port is able to communicate with a SATA device.  HP has been LESS THAN HELPFUL as they insist it must be a bad drive or bad main board (even after I explained my various tests demonstrate that it cannot be (why does the port that refuses to recognize the hard drive talk fine to the DVD drive??).   So the only thing left is either a corrupted bios, or a major firmware issue with the code.    Could someone please point me in the right direction?   This was a very expensive laptop and I am ready to throw it through a window!!

    Could you provide a link to the UEFI diagnostics utility?  I tried to google it, but there are so many hits, it makes it confusing to know which one!    Are you saying that the UEFI diag dos utility can bypass the bios functions?  HP blatently LIES about the ability to access the advanced bios settings!   How do I know?  I have the Insyde H20 EzH20 tool.   For some reason i cannot get it to work with my dv7 bios (it is RSA signed), but it works fine on my DV6 bios and allows you to access a plethora of advanced settings!   Namely the SATA mode which I sorely need access to.     How HP justifies not allowing a customer access to settings on property we own is beyond me.   Of course the impetus must be they want to be able to charge us to change a simple setting.    I will NEVER buy HP again!  Twenty years ago they were a respectable brand.   Today, they are all about squeezing every drop of blood from the customer!

  • HP Pavilion dv6 1328sl, bios says : hard disk not exist !

    Good morning,
    the bios says that the hard disk not exist. Still, if I boot the PC from CD with Linux, the files on the disk c can be seen .. I deleted the partition but the problem remains!
    does anyone know how to access the advanced menu of the bios? It's an "Insyde"  f36. I want to see if there is something wrong option ...
    Thanx

    Try a hard reset, works sometimes.Disconnect all external devices first.
    1-remove power cord and battery
    2-press power button for 30 seconds
    3-reinstall only power cord for first startup.
    4-power on
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Boot device not found, hard disk not exist.... does that mean my computer is dead?

    Suspecting that Im in a world of hurt here. I tried turning on my computer and it says "boot device not found" - run in test failed... when I hit F4 and run a hard disk test it says "hard disk not exist". The memory test passes, but under the boot device not found it says in blue "please install an operating system on your hard disk"... and to make matters worse it's making some funny noises when it tries to boot.
    Is there any hope at all that this computer will work again? Is there any chance that any of the things I had on my hard disk can be recovered?
    This question was solved.
    View Solution.

    You're very welcome, Jonathan.
    dv5 still isn't enough info for me to provide the service manual (in case there are differerent ones for the different dv5 models).
    However here is the link to the service manual I randomly pulled.
    http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01550108/c01550108.pdf
    Assume it is safe to say all dv5 models come with SATA notebook drives.
    So, if you want to spring for $15, you can get this enclosure which apparently has very good reviews.
    http://www.newegg.com/Product/Product.aspx?Item=N82E16817182138
    From what you are describing (noise and stuff), I would say you don't have much of a chance to recover data but that is up to you if you want to try the enclosure or not.
    Here is what I recommend:
    Yank the hard drive, and power on the notebook.
    If the odd noise you heard is gone, then you can pretty much safely assume the drive was the cause, and that replacing the drive, and reinstalling the operating system will solve the issue.
    If the noise is still there, then there could be another issue, and it might be risky throwing good money after bad.
    Paul

  • Pavillion dv7-3160us hard disk not exist

    i have an HP Pavillion dv7 3160us, Windows 7 64 bit (i think) 
    Error message - Hard Disk Not Exist
    Any recent changes - Unknown - children were last using and nobody seems to know anything.
    The laptop will not boot up.  It goes straight to the black screen.  There is also a strange beep noise coming from near the number pad - inside the laptop - while it tries to start up. Help!

    Somebody might have removed the hard drive or dropped the computer and killed it. Can you open the hard drive bay on the bottom of the computer and look inside?

  • Problems With "hard disk not exist" HP 2000 Notebook PC

    one day i was listening to itunes on my computer and it crashed, the screen went blue and wipped out my entire hard drive. Everytime i turn it on the screen goes black and the words "Boot Drive error" "Hard disk not Exist" pops up, i press F2 For "System Diagnostics" and everythings fine exept on the "hard Disk" test it says "error, hard disk not exist" and when i press F11 at the begging it says System recovery, but nothing happens. My computer was not sent with a recovery disk and i cannot access it, is there any way to fix this problem or create a recovery disk for my computer?
    Thanks
    -Drew

    Sounds as if your hard drive has failed,not uncommon.If you are still within warranty HP will send a new hdd, if not It can be replaced with a retail SATA laptop hdd. Just take in in with you to the store and ask for suitable replacement.
    If you did not burn your Recovery set you can order from HP for a small fee to reinstall Windows on the new hdd.>>Contact HP
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Cumputor say hard disk not exist

    Hi I have a hp pavillion dv6notebook pc was working last night went off all I have is a black screen and it says hard disk not exist start up test was ok diagnostic log says f11 error lol 03f0i have no idea what's happened can you help

    Sounds lik the hard drive has failed and will have to be replaced. Did you test the hard drive using F2 Diagnostics?
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Hard Disk Not Exist message is displayed on cq10-400

    Hard Disk Not Exist message is displayed on cq10-400

    Sounds like the hard drive may have failed. If you are still in warranty HP will send a replacement. If not a retail hard drive can be used. Just be sure to get one of at least as large a capacity as the original to use HP Recovery Discs to reinstall Windows. For instance if you have a 320gb hdd you could use a 500gb but not a 250gb hdd.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Hard Disk Not Exist message

    Hard disk not exist message. What do I do now?

    Sounds like the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.
    If you need more help selecting/replacing the hdd post back with full Model & Product Number as listed on the Service Tag attached to bottom of laptop.
    How Do I Find My Model Number or Product Number
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Hard Disk not exist! But spins up ok

    Hey guys, I've got a HP Pavilion DV5 1000ea, which is just over 2 years old. For the last week I've frequently had a lot of trouble booting up, it seems like the hard drive isn't being recognised. I get a message saying that there's no boot device detected, and when I try to do a hard drive self test I get a "Hard Disk Not Exist" error message. At one of these two error message points I also get an error code of (3F0).
    Now, I have tried taking the hard drive out of the laptop, reseating the connections both on the back of the hard drive and on the motherboard, and booting up while the hard drive is laying flat in the palm of my hand. I can feel it spin up fine, it doesn't seem to make any clicking noises like a dying hard drive might, I can even hear it reading the hard drive very briefly once or twice - but I'm still being told the hard drive doesn't exist! On boot up, the "hard disk access" LED on the laptop comes on solid for a few seconds, then goes off, and then maybe flickers on and off briefly once or twice (all while on the HP splash screen) before giving me the error. I should possibly also mention that the label on top of the hard drive looks a bit scorched, I presume that's from the heat generated from the wifi card situated beneath it.
    So the short of it is, this is happening almost every time i try to boot up my laptop now. Sometimes I have to try booting up 10-15 times, but so far it has eventually always recognised the hard drive and booted up and worked perfectly fine with no issues in operation. I just feel that at this stage it's likely that someday the laptop isn't going to boot up at all.
    I'm happy to replace the hard drive if that's going to sort the problem, but since it spins up fine every time with no clicking noises whether the laptop recognises it or not, I wonder if that's really what the problem is. Could it be a faulty cable between the drive and mobo? Could it be a problem on the mobo itself?
    Would greatly appreciate any assistance!
    Thanks in advance!
    johoro

    Think horses not zebras. Not every hard drive error results in clicking. You likely have an issue with the electronic circuitry of the drive, not the mechanical parts, i.e. seek head or platters. A replacement green board would likely fix it but it is much easier to find a new hard drive. Am I 100% sure? No but I am 92% sure.

  • I'm receiving error Boot Device Not Found and Hard disk not exist when I boot up my laptop

    I'm receicing the error Boot Device Not Found when i power on my HP G60-235DX laptop.  After following HP's recommended troubleshooting steps, I receive error Hard disk not exist.  Hmmmm....that's a little concerning.  My guess is I need a new hard drive?    I have the 17 recovery disks I made when I setup this laptop, however I'm not sure if they will resolve this issue.  Any suggestions?

    One of 3 things has happened, listed from most likely to least likely
    1. Hard drive has died, replace it with one of the same size or larger, then use the HP recovery discs to re-install windows.
    2, The motherboard has serious problems. (Replace the notebook)
    3. The hard drive cable that connects it to the motherboard has somehow failed, not very likely. (replace the cable)
    Replace the hard drive with a new one and use your recovery discs to get Windows back on it.
    Here is your service manual, will show you how to replace the hard drive
    http://h10032.www1.hp.com/ctg/Manual/c02985882.pdf
    Recovery Instructions for Vista
    Recovery Instructions for Windows 7

Maybe you are looking for

  • Photo Gallery module- isn't responsive

    Hi there, I am trying to find out if someone can help me with the photo gallery module. I have used the photo gallery module in a responsice template but it isn't responsive when you look at it on a phone. I have asked for help from the support but t

  • Updating smart playlists

    I have set up a smart playlist, which says not to play songs played in the last 7 days, and limits the playlist to 700 songs so that the playlist will always fit on my 4gb nano. When I've plugged it in over the last couple of days, it says "cannot up

  • Connect MacBooks via USB Cable/OS X Lion

    I have a simple USB cable and I would liek to use it to connect two MacBook Pros with each other so that I can use the healthy one to scan the failed hard drive of the other. Is that possible? If so, how? Also, I would like to know, whether there are

  • CS4 HD to SD Tutorial

    My latest tutorial covering the best ways to scale HD footage to SD resolution, using only Premiere Pro CS4 and the Adobe Media Encoder CS4, is now online. CS4 HD to SD Tutorial -Jeff EDIT 09 Feb 2010: The link to the tutorial has been updated.

  • How we relate two tables using foreign key(fk)?

    hi to all,     what are the conditions has to follow to relate two tables.I.e., the two tables have same primary keys(pk). if we relate these two tables in one table the pk and fk will be the same then how that table in active.