HARD Drive because it's Hard to figure out?!
Greetings. I just hooked up a LaCie 500gb HD and am satisfied so far. I did find it difficult and will for sometime to figure out how to use it. My main point in this thread is that the difficulties were more than I thought they would be and wonder if others feel the same way? I consider myself just an average user so that may be part of the problem. For example in my case, there is a LaCie HD manual, a One Button Manual, a Retrospect Express Manual and I'm not sure if there are others but I hope not! I have emailed LaCie with a question (only way you can get support) and there is supposed to be a 1 day turnaround time for answers. So far its 2 days and no sign of a reply. Retrospect Support almost seems worse but I really havent got to that portion of the Manual yet! These are just small complaints but very frustrating and time consuming. Overall, I am happy with the LaCie but again I would welcome any comments on this. Cheers.
I'm not sure what frustrations you are having... all you've said is that you have found the three user's guides, and e-mailed a question to support. Can you be any more specific?
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an associate gave me a 10th link to try. To top it off, your company couldn't even get me to the link to show me
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I've tried MIGRANT ASSISTANCE as well, it kept on LOOKING FOR OTHER COMPUTERS even though I clicked on TIME MACHINE BACK UP USING EXTERNAL HARD DRIVE
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