Hard drive crash on our iMac with CS4. Adobe has deactivated it from that computer and I need to download/install it onto our two new macbook pro computers

How do I download/install CS4 on our two new macbook pro computers? I have the discs but no disc player on the macbook pro computers?

Hi AnnieMay1,
I have done the necessary changes you will now be able to use the serial number.
Thanks
Kapil

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I had CS4 on my iMac desktop (two users) but my hard drive completely crashed. We bought two new Macbook Pros (one for me and one for my daughter) but CS4 didn't transfer over. The iMac is totally dead so we can't deactivate it there. My daughter is head

We had an iMac with CS4 and the hard drive finally crashed. My daughter and I were both users on that computer. We purchased two new macbook pros and had the data transferred but CS4 didn't come over. The iMac is totally dead so we can't deactivate anything from it. She is heading off to college soon and eventually will need to upgrade but for now CS4 is just fine. I also need it on my computer. Help??

Contact support by web chat to reset activations and reinstal lthe programs properly.
Download CS4 products
Mylenium

My hard drive crashed on my Imac 24" 2009, i put in a new hard drive 2TB and a SSD drive 240 GB and removed the opticdrive. What external DVD can I get to work with the IMac? The Apple super drive is not compatible.

My hard drive crashed on my Imac 24" 2009, I installed a new hard drive 2TB and a SSD drive 240 GB and removed the optical drive.
What external DVD can I get to work with the IMac? The Apple super drive is not compatible.

Virtually any DVD burner that can connect to your Mac will work. They start at $40 on Amazon.

My hard drive crashed on my imac and was replaced. I have no iphone backup. How do I sync without erasing my iphone?

My hard drive crashed on my imac and was replaced. I have no iphone backup. How do I sync without erasing my iphone?

You don't.
The iPhone is not a backup device. You can use File>Transfer purchases in iTunes to extract media and apps purchased from the iTunes store. If you have music on your phone that came from other sources, you will need to retrieve the originals or purchase 3rd party software to extract it from the phone.
Please see "More Like This" to the right. This is addressed frequently.

My hard drive crashed. How do I get the music I purchased from itunes back?

My hard drive crashed. How do I get the music I purchased from Itunes back?

Thanks Roaminggnome,
I just spoke with a friend who like you is into Apple and he just walked me through the Cloud. At least I was able to get those songs back.
Thanks.
Do you know --- the last time I tried to back up my itunes it asked for 106 cd's do you how to direct the backup to the external drive? By the way I found 3 back up cds from 2010 and 1 of the 3 cd's had an error.
Sincerely,
Nanettefrombrooklyn

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********

Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

Yes, gladly. I am trying to install on a 13" MacBook Pro with OS X 10.8.3. I insert the disk into the SuperDrive. The I work '09 window pops up with two icons: one Tim install and one that says "Read before you install iWork." I double-click on the "Install iWork '09" icon, and a window appears that says, "This package will run a program to determine if the software can be installed." I click "continue" and see "Welcome to the iWork '09 installer." I click on "Continue." The "read me" bullet on the left lights up, and I see "Read before you install. . . ." I click "Continue," then see the software license agreement. When I click on "Continue" again, I am asked to agree, and I do. The window then says, "Standard Install on 'Mackintosh HD" and indicates how much space the program will take.
I click "Install," enter my password, and the installation begins. It goes through a validating phase and begins "writing files." It indicates that installation will take about 30 minutes (although that number fluctuates). After about four minutes it goes to "cleaning up." Then after just a few seconds, the "Summary" bullet on the left lights up and this message appears: "There were errors with the installation. You may want to try installing again." There is a large yellow triangle with an exclamation point in it, and a bold "The installation failed." Below that appears "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
At that point, a "Close" button is pulsating blue at the bottom of the window.
Sorry for the tedious detail. Anything revealing there?
Thanks!

I have imported and processed photo's in Lightroom 2 and kept stored files on external hard drive. External hard drive crashed....how do I export photo's from Lightroom when it says 'file not found'?

Folders with photo files are lost due to external hard drive crashing. Processed photo's are still in LR. How can I export from LR to a file (any file) that no longer exists? Help!!!

Well, no backups, the technical term for that is "a problem". I think from this point forward, you need to commit yourself to making regular automated backups of all of your photos and catalog file to different physical disks, no excuses.
Your photos are not stored in Lightroom. However, Lightroom does create "previews", this is what you are seeing, but these are usually smaller and low-quality compared to the originals. There are plug-ins that can extract the previews from Lightroom. One such plug-in is here robcole.com - PreviewExporter

Hard Drive crashed. How do I retrieve my old iPhoto files from the external hard drive I had used to backup?

My computer was logged in using my Apple ID. I was out of town when my hard drive crashed, so my wife took it in to get replaced. When doing so the person at the Apple store helping her had her create a new Apple ID to use with the computer. Now, when I open time machine I don't see anything from before this hard drive crashed. How do I get access to my old photos from iPhoto that should have been backed up on the external hard drive?

Sorry I am unclear where the backup is located.. On a time capsule??
Recovery of iphoto library you need to use pondini.
Q15 here. http://pondini.org/TM/FAQ.html
He has a separate page for iphoto.

Is Time Machine something that I can back up to in a separate particle of my new MacBook Pro or do I need an external drive to use with it?

.....ie we have Seagate external drives but both have Windows files on them, although plenty of room. Am I able to keep the Windows files on them and back up to them with Time Machine on new MacBook Pro? Don't understand....and not very clear. Thanks
Belinda

Belinda,
In order to use Time Machine the external volume must be formatted in Disk Utility as "Mac OS Extended (Journaled)". You can't use a drive that is formatted to be used for both a Mac and a Windows unit (exFAT, etc.). You should purchase a new external drive to use with Time Machine and never let your work go for over a week with hooking up to the TM drive and allow Time Machine to do it's thing.
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

Installing Windows XP on a new MacBook Pro with Retina Display.

I just purchased a new MacBook Pro with Retina display and need to install Windows XP on it so that I may run 3 Windows programs. I have watched a few videos on the internet on how to do this through Boot Camp Assistant, and it says at one point to use the driver CD from Mac to install the drivers. I did not get any CD's with my new MacBook Pro. I also saw on some of these boards that said Boot Camp does not support Windows XP. The people at the Apple store said it can run Windows XP, so I have ordered an original version.
Question 1. Does my MacBook Pro with Retina Display running OS X version 10.8.3 able to run Windows XP?
Question 2. How do I install the drivers?

Would this work? And also, what is the VM I need? Where do I get it?
Microsoft Windows XP Pro - The Professional Choice
Although replaced by Microsoft Windows Vista, Microsoft Windows XP Pro remains the most popular and widely used operating system in the world for business computer applications. While Microsoft Windows Vista does offer some cosmetic improvements and a few new features, nothing can beat Microsoft Windows XP when is comes to performance, stability and, in the case of older computers, speed.
Windows XP Professional delivers a reliable foundation you can count on to keep your computer up and running when you need it most. Not only the operating system is more reliable, it also offers features that make it much faster and easier to recover from system problems. Windows XP Professional, the new standard in reliability and performance, is designed for businesses of all sizes, and for individuals who demand the most from their computing experience. With the ultimate communication and collaboration tools, advanced laptop support, remote access capabilities, and more, Windows XP Professional helps you be more productive. Prepare yourself for the most reliable, secure, and responsive Windows yet. Windows XP Professional gives you the freedom to focus on your business and your customers.
Package Includes:
Coa Sticker Activation Key
DVD Disk
This software is 100% genuine and will validate with Microsoft. The software is new sealed OEM.
System Requirements:
AMD Athlon 64, AMD Opteron, Intel Xeon with Intel EM64T support, Intel Pentium 4 with Intel EM64T support CPUs, Core2Duo, Core2Quad, Intel I7
256 MB of RAM
1.5 GB of available hard disk space
Super VGA (800 x 600) or higher-resolution video adapter and monitor
CD-ROM or DVD drive
Keyboard and Microsoft Mouse or compatible pointing device
64-bit Device Drivers
Package Includes: A genuine COA, genuine software cd with Dell brand logo and Product Key for activation. Although this product has the Dell brand on the CD, the software installs as a full version on any system and will activate with Microsoft. This is a Full OEM Version for a clean installation. This is the full product and will load on computers that do not currently have Windows. Or, if the computer already has Windows, this version will install over your previous version and delete all files to become a brand new clean version. This product includes the Microsoft CD and Activation Product Key with COA. Boxes and manuals are not included. The manual is on the genuine disk.
Model: ZAT-00124
Manufactured by: Microsoft

Firefox often disappears from my computer and I have to download often. I always have trouble with the download because my virus checker pops up and inhibits i

Do you have a phone support number?
Firefox often disappears from my computer and I have to redownload. I do it from your site hoping it's safe, but my Internet Explorer always blocks it at first and I have to tell it it's ok. Then my virus checker pops up and says "potential problem", and then I search all the other options for downloading and the same thing happens with all of them.
How can I be sure I'm safe when downloading Firefox and why does this happen so often? I have XP, but my husband has it also on two computers, and he never has this problem.
I have also searched to see if I can contribute to Firefox, because I think it is a GREAT browser. I just don't know where to go for information like this, and you don't seem to have a phone number.
Thank you.
Donna Randle
'''''Email removed by moderator to prevent spam'''''

Hi Standupmom, I might be considered a random person, actually.
Maybe this is the other page you remember? [https://www.mozilla.org/en-US/contribute/ Get Involved: Volunteer Opportunities at Mozilla].

I hard drive on my laptop failed with cs5 on not deactivated.

While I have replaced the hard drive I am not sure if I want to replace it prior to puting cs5 on. will I be able to add the second program on with out deactivating. Is there any thing I need to do prior to putting on?

How many times have you replaced your hard drive without deactivating CS5 on it? If it is more than 2 times now, then during activation you'll receive an error. If not, then you can install and activate without an error.

HT4818 When I try to partition my hard drive for Windows 7, I get an error saying The disk cannot be partitioned because some files cannot be moved. I have a 2006 Macbook Pro I believe and I really need assistance as soon as possible.

I have Windows 7 Premium Home and I have downloaded the Drivers and when I click Boot Camp Assistance to partition my hard drive, it says, "The disk cannot be partitioned because some files cannot be moved. Back up the disk and use Disk Utility to format it as a single Mac OS Extended (Journaled) volume. Restore your information to the disk and try using Boot Camp Assistant again." I can't do any backup really because I don't have an external hard drive to work with. I tried repairing disk permissions but that did not do anything. I really need a lot of help with this with some easy, step-by-step tutorials or something. I believe I have a 2006 version of Macbook Pro(4,1).

Once you have obtained an external drive and connected it you will 'clone' your internal drive to it.
Download Carbon Copy Cloner (it is not free but there is a fully functional trial version which is). Use it to clone your internal drive to your external drive. When that is done you will reboot from the clone and use Disk Utility to erase the internal drive (choose Mac OS Extended (Journaled)) as the format (this is normally preset, but check). Make sure to give the external drive a 'distinctive' name, don't want to get drives mixed up in this process.
Once that is done you will use Carbon Copy Cloner (from the clone) to restore the external to the internal.

External Hard drive error: "because a usb devise was drawing too much power from your computer, one or more of your usb devises has been disabled.

I plugged in three external hard drives (at different times) and the above error was reported and now external drives will not work on other computers. What happened and how can I save data on external drives?

Have you rebooted the computer? If not do that and check. If it still won't see USB devices take it to Apple and have them FIX it.

Hard drive crash on our iMac with CS4. Adobe has deactivated it from that computer and I need to download/install it onto our two new macbook pro computers

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