Hard drive failure immediately following 10.4.6 install

The Apple Discussions have been such a great help to me over the years. Wanted to add my experience to the forum in case it helps someone.
Background – 15” flat-panel iMac with 1GB RAM and 60GB ST360020 Seagate hard drive running 10.3.9. The hard drive was seldom spun down in the 4 years since machine was acquired. Regular maintenance with Disk Warrior and occasionally TechTool Pro. DW would always report that S.M.A.R.T. parameters were okay, but TTP consistently reported one obscure parameter was at threshold limit. Sorry I didn’t keep the specific parameter info to give. I remember concluding it was innocuous when I checked into it a few years ago.
My goal was to do a clean install of 10.4.6. I wanted to make sure the disk was still in good shape, and prior to the install I made two external clones with SuperDuper!. I booted from one of the clones and used Disk Utility (still in 10.3.9) to erase the iMac’s internal HD. I choose the “write zeros” option because I wanted to be extra certain that any bad spots would be caught and mapped out. When the reformat was finished I used DW to check the drive one more time. All was well.
Immediately after successfully installing 10.4.6 I rebooted (so now operating from internal HD again), opened Disk Utility and ran Repair Permissions. It ran for ~5 minutes with no messages, then the messages
Invalid key length
Volume check failed
and stalled (blue progress bar pulsing but no progress).
The system was extremely (but not totally) unresponsive. I used Force Quit from the Apple Menu to leave Disk Utility, then put a DW disk (3.0.3 for Tiger) into the optical drive. Restarted and used C key after chime to boot from DW. Click on DW’s “rebuild” button and within moments it put a message in parentheses beneath the progress bar saying something like
(slow due to disk malfunction)
DW stalled. I was able to quit DW but the system didn’t auto reboot so I forced shutdown with the power button. I then booted with the Tiger install disk and launched Disk Utility. I ran Repair and got the same messages
Invalid key length
Volume check failed
I had to hard shutdown. I booted again and pressed Option after the chime to make sure the install disk was selected as the boot drive. I commenced the process and this time choose Erase and Install (thus using the 10.4.6 software to erase/format the HD) in case there was any hidden incompatibility from using 10.3.9 to format the disk the first time.
After successful install I repeated all of the above procedures with Disk Utility and DW. Results were the same.
After reading the forums more deeply, I concluded that the HD was unrecoverable.
My point in relaying all of this is because there are numerous posts indicating a similar problem. Perhaps 10.4.6 is more stringent about disk operating tolerances. It seems too much coincidence for the drive to fail in this manner at just this time.
Rather than try harder to debug the problem, I decided to replace the drive with something that was faster and higher capacity. That was fun, but a different thread!
-sailhome

Hello,
It is also possible that all the extra activity just finally pushed it over the edge.
I remember when I upgraded to Windows 95. I had a machine who's hard drive was perfectly reliable, and had never given me a single problem. Absolutely no indication of trouble.
Windows 95 installed fine. And, then when the computer restarted, the hard drive completely died (as in not functional at all).
I remember thinking that Windows 95 killed my drive. But, with an electronics background, I knew that wasn't true.
The drive was dead, and no amount of messing with it (regardless of operating system) would revive it.
It was just the timing of it.
It felt like Windows 95 killed it. But, it was just it's time.
I got a new drive, and Windows installed and worked for years afterwards.
Sometimes things just happen.

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    Second, the MacBook is still covered by the extended AppleCare warranty for the next two years. Is it worth my relative's while making a Genius Bar appointment to see whether Apple would replace this drive for free, given that the damage was most likely user-inflicted? Is there any chance that this sudden failure could be unrelated to the drop the MacBook suffered the other day - perhaps just a result of the 'normal' failure rate? I am more than happy to exchange the drive for a new one myself and my relative is happy to pay for the new part (I was amazed at how cheap hard drives are now), but would we be better off trying an Apple Store? My prediction would be that while we might get lucky and have an obliging genius who agrees to swap the drive without asking too many questions, we could also have one who concludes the damage is not covered by the warranty and insists on charging for the new hard drive (at a mark-up I assume) and labour.
    Any thoughts about these two issues or the hard drive failure more generally are very welcome. Thanks.

    1, Data recovery software is your only alternative if there is no backup. It may or may not be able to revoker anything from that hard drive. If it does then the only other choice is to go to a data recovery service. If have to go that route expect to pay for it, like $$$$.
    2, Yes. They will at least tell him what the problem is and the cost if any to fix. There is a good chance they will fix it for nothing and only charge for data recovery if they can do it.

  • Hard Drive Failure on HP DV 6000 Pavilion laptop (dv6108nr) with Windows-XP​sp3 OS - Need Data Recov

    Hard Drive Failure on HP DV 6000 Pavilion laptop - Need Data Recovery Help
    HP Pavilion DV 6108 NR, RG365UA, purchased in late 2006 at Best Buy, with Windows XP, upgraded to Service Pack 3. It has a Fujitsu hard disk, 60 gigabyte, partitioned into C: and a Recovery D:.
    Windows tries to boot up, but goes to blue screen with the message: "Unmountable Boot Volume" for one second, then just keeps recycling until I force a shutdown.
    BIOS Phoenix, hard drive test result: " #1-08 Fail "
    I ran a disk analysis/recovery program on the Cdrive and it seemed to show the directory structure intact, and it was able to recover some files. I was using the free one from Seagate (which only recovers small files). The second pass didn't run so well, and during the third run the program said I should not proceed further, and I should contact a professional disk recovery company.
    However, the D drive seems to be intact, so, I wonder if the disk is corrupted or just some aspect of the logical C drive is bad. Or does the disk have a mechanical failure, in which case, is a recovery disk even helpful at all?
    How can I get the D: to run the recovery software on it? The recovery disks, made by Best Buy, only proceed to the R / F / Q option screen, and when I press R, I get a blue screen every time.
    Tapping the F10 key during startup gets me nowhere. Ditto the F11 key.
    I dont care about the hard disk; it is the data (files, docs, images, etc) that I want.
    I contacted HP to order recovery disks but they are no longer available for my computer. (But see below, "UPDATE")
    Any suggestions would be greatly appreciated!
    Jon
    ===============================
    UPDATE:
    I found a website that offers the following:
    www.computersurgeons.com/p-13442-recovery-k​it-435422-001-for-hp-model-number-dv6108nr.aspx
    Recovery Kit 435422-001 For HP Model Number dv6108nr
    Price: $27.00
    Recovery Kit Set (An Entire Image of the Computer hard drive when the computer was new)
    But I wonder how useful it would be. Early XP , no doubt. And if my hard disk problem is a mechanical fault, would any recovery disk even work? The disks made by Best Buy when I bought mine new in 2006 don't do anything more than go to the R /F/ Q screen and then my computer goes to a blank blue screen when I press R (to recover the OS and apps and data files). And, as I wrote, it is the data that I want, not the disk drive.
    Any help here would also be appreciated!
    Jon

    Hi @goshenguy
    Thank you for your inquiry, I am happy to help.
    I grasp you tested the hard drive from the bios and it failed.  This tests the physical aspcects of the hard drive and when it fails it does require replacement.  You were able to retrieve some of your files using recovery software but not all.
    Your recovery partition is still intact and when you try to do a recovery with the disks from Best Buy you do not get past these options R / F / Q  but will not proceed.
    Here is a link to Performing an HP System Recovery (Windows XP, 2006 or Later) that may assist you in performing a recovery.
    Here is a link to the Maintenance and Service Guide HP Pavilion dv6000 Notebook PC. Please note chapter 3 page 42 for a replacement hard drive part number. 
    HP Parts, HP Replacement Parts
    If you are still unable to do the recovery, you could try contacting Best Buy for assistance with the recovery kit they provide.
    I don't know if it is possible, but you may want to check cloning software to see if you could clone the D partion to the new drive or connect both drives and  try a drive to drive copy of the D partition.
    If you were able to successfully put the D partition on a new hard drive you should be able to do a recovery from the  D partition  to take it back to factory.
    If none of the above has allowed you to successfully do a recovery, I suggest contacting Best Buy to see it they have  options other then purchasing  a  third party recovery kit. 
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • How do I detect a hard drive failure on MacBook Pro

    My laptop boots up, the meter proceeds across the screen, after 3 minutes the device shuts off.  Is this a hard drive failure?

    Could be. Try:
    Boot from the Recovery HD;
    Boot from your Snow Leopard DVD if the computer did not come with Lion pre-installed.
    Boot Using Command+R keys:
      1. Restart the computer.
      2. Immediately after the chime press and hold down the
          "COMMAND" and the "R" keys together.
      3. Release the keys when the Utilities Menu appears.
    Booting From An OS X Installer Disc
    1. Insert OS X Installer Disc into the optical drive.
      2. Restart the computer.
      3. Immediately after the chime press and hold down the "C" key.
      4. Release the key when the spinning gear below the dark gray Apple
          logo appears.
      5. Wait for installer to finish loading.
    Once booted from one of the above you need to run Disk Utility. If the hard drive does not appear in the Disk Utility sidebar then the drive is dead.

  • Experiencing strange performance issues after a hard drive failure - Help!

    I bought my mid-2012 i5 Macbook Pro in December of 2012. I realized when shopping for computers that I wanted an SSD installed, but that it would be a lot cheaper if I bought the SSD and installed it rather than customizing it in the Apple Store. So I bought a nice Samsung 128GB SSD (820 or 840 - can't remember which) and did the installation. I went ahead and installed two 4GB sticks of RAM while I was at it. Everything was just dandy: my boot time was just under 9 seconds, and all of my data-heavy apps booted in no-time at all. Then all **** broke loose.
    About two weeks ago, I opened my computer and I got the dreaded "? File Folder" notification with a gray screen. I immediately thought hard drive failure. No matter how many times I tried to boot, the computer just would not talk to the SSD anymore. I used Internet Recovery to get into my Disk Utility, and the entire partition was gone. I assumed the worst but wanted to be sure - I bought a hard drive enclosure and hooked the SSD up to an older Macbook, and lo and behold: it worked perfectly. I was not only able to recover data, but I could write data to the drive. Nothing appeared wrong with the drive when I plugged it into the old Macbook, but my newer Macbook still would not recognize it. Even my fiance's Windows 7 PC recognized the drive as "?" (since it was formatted for Mac, but hey - it recognized that it existed!).
    I decided to re-install the original HDD that came with the 2012 Macbook Pro (the one I removed in favor of the SSD). I was able to re-install the OS and I can boot up at will, but everything is different. The performance issues are extremely noticeable. I can't have more than two programs running at one time without the spinning wheel of death appearing. My boot time went from 9 seconds to 2 minutes. I know that SSDs increase performance, so there is some slight performance downgrade to be expected since I am using a mechanical drive now -- but these are not normal issues. Sometimes I can't even type a web address into Safari without the wheel appearing. iTunes, and specifically the App Store, take minutes to open - and I have no media is on iTunes.
    Here's the thing: I have tried just about anything to fix this problem that Google can pull up. I've verified the HDD, I've booted into Safe Mode, reset RAM and cache, run benchmarks and other performance tests, entered all sorts of weird language into Command Prompt, and studied Activity Monitor - I can't find a single red flag that would indicate anything being wrong. It appears to be a perfectly functioning, updated computer.
    I'm thinking a piece of hardware failed that triggered the error with the SSD. I'm not really sure though since all of my performance tests indicate perfectly functioning hardware. I'm a little afraid to take it to the Apple store because I know they'll tell me it's my fault for opening the computer and replacing the hard drive in the first place.
    Any ideas? At this point anything to salvage this computer would be helpful.

    Spin Cycle,
    were those other computers which were able to recognize your SSD in its external enclosure also Macs? Do you know if your SSD has its most recent firmware revision installed? (If it doesn’t, its installer can be downloaded from the Samsung SSD firmware page for burning onto a bootable DVD.) I haven’t used the 830 myself, so I don’t know what its reputation is with Macs. I have an 840 PRO in my MacBook Pro, which has been trouble-free for me, but my understanding is that the 840 EVO has had trouble with Macs in its earlier firmware revisions — so I’m wondering if the 830 has a known track record with Macs, good or bad.

  • Reinstall Photoshop 11 after hard drive failure & replacement

    Suffered a hard drive failure last week and lost everything. I need to reinstall Photoshop Elements 11.

    Download the trial from http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    Follow the Very Important Instructions on that page first BEFORE you click the download links.
    Enter your serial number to license the software on your computer.

  • Sync after hard drive failure.

    Im at my wits end-I really am. Why on earth is I Tunes so chuffin awkward.
    Right after a hard drive failure I've now gone and purchased a refurb desktop. Fortunately on my previous I Tunes library the default location for the library was on an external hard drive.
    Following the simple instructions I transferred that music folder onto my desktop and into a folder called I Tunes Library. I then dragged and dropped that folder into I Tunes.
    I attempted to sync my I Pod but the error message was stated there was not enough room on my I Pod Touch. I found this curious because my entire I Tunes library only amounted to 47gb and my touch is 60gb.
    I found out the reason for this was because some of the the library I had imported from my external hard drive had duplicated some of the music thus making my library larger than 60gb.
    As I Tunes doesnt allow you to sync from your touch to a new I Tunes library (why???Grrrr) I completed a factory reset wiping all of my music and once again tried syncing from I Tunes.
    To my horror about a third of the library has duplicated and even after manually removing those duplicates and a lot of my music is missing from I Tunes HOWEVER on my external hard drive that missing music is showing there?
    Can anyone help??

    Hi!
    It seems that your iPhone is properly connected to the Sync server and that you need to add your computer to your previous account. In order to do so:
    # At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. . In the Options window, click on the Sync tab.
    # Click Set Up Firefox Sync
    # Under I already have a Firefox Sync account click Connect and then select "I don't have the device with me" just below the three boxes.
    If you have already created a new account in your computer and you want to log in with your Firefox Home application, "Sign out" and set up the application again. The data you are going to lose is the one in Firefox Home. If you have restored the information in your desktop browser the data will appear in your iPhone once the sync is done.
    Unfortunately, Firefox Home doesn't have the ability to send the bookmarks stored there to your computer so if you need to restore them in your computer and you don't have the Sync Key to restore the account in your computer, your only option is to copy them manually.
    I hope this information helps you.

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