Hard drive won't boot into safe mode

My mid 2010 Macbook Pro has suddenly decided to not boot up after installing BitDefender and running a scan.
I installed it on a whim when I saw minor malware that hijacked Safari, and decided to run a scan. While I was working on Photoshop, the scan must have finished because all of my windows disappeared and I was left with my desktop and the spinning gray loading at the bottom of my screen. I waited 20 minutes, realized it wasn't going anywhere and force shut down the Macbook by power button.
Now, I cannot successfully get it past the grey apple loading screen. Attempting to boot into safe mode still leaves it at the same screen. Tried to reset the PRAM, still can't get past the loading screen. I still have my OS disk, however it is Snow Leopard and my current is Mavericks and I'm unsure if it is a wise idea.
15 inch mid 2010 Macbook Pro running OS X Mavericks, how dead in the water am I and how much would this cost me to "fix"?

Use the original Snow Leopard installation disk and start the MBP as if you were going to reinstall the OSX. Early in the process you should see a menu bar on the top of the display. Click on UTILITIES and from the dropdown menu select Disk Utility. Run Disk Utility>First Aid, Verify and Repair. If it is not successful, the HDD will have to be replaced.
Ciao.

Similar Messages

Won't boot into safe mode

My 2012 iMac 27" was randomly rebooting itself, while in Sleep. I assumed this was due to the cheap 32 GB memory I bought, but before I could change it back to the original memory, to test, the Mac booted into Safe Mode (I assume - a progress bar showing at the bottom of the boot screen, below the Apple logo), and did not get further than a half the way, and then shut down. I swapped the memory to the original 8GB. I tried booting again, no buttons held down, as then it wouldn't get further than a quarter of the way. Further attempts to boot do not work, even when holding down Option to choose the boot disk, pressing Shift for Safe Mode, or Option-S for Single User Mode. I assume it's trying to boot in Safe Mode, but failing?
I also tried using a good Mac with the bad Mac as the Target Disk boot mode - the good Mac does not see the bad Mac...
I have an external DVD drive, but that isn't an option as I can't go into boot drive select mode. What are my options, apart from sending the iMac back?

Booting into the Recovery HD should allow you to effect repairs - that's the point of it, so it's a bit concerning that it won't allow you to. The Recovery HD is a partition on the internal drive that should allow you to effect repairs to the Macintosh HD, albeit part of the same physical disk.
I'm no expert, but I'd be concerned that the hard disk is on the way out. Do you have backup of everything - Time Machine or a bootable clone, perhaps?
Maybe have another try with Command+r. If it fails I'm not sure what would be the best next step - it depends if you have a full and up-to-date backup of your disk so that you can restore.
One of the options of the Recovery HD is to allow you to re-install the OS, which won't delete your data.
The more extreme step would be Internet Recovery which would involve erasing everything and re-installing via the internet.
Worth reading this carefully before proceeding: http://support.apple.com/kb/HT4718
Disk Warrior from Alsoft (not cheap) is another possibility for recovering damaged disks, although it's not a guaranteed solution.

OS hangs at grey startup screen, won't boot into safe mode

I rebooted my G5 this morning and when it came back up, it hung on the grey screen with the Apple logo and the spinning 'gear' progress bar. I tried rebooting several times, but that didn't help. I tried booting from the install DVD (which it did) and ran disk utility (both verify & repair on the start up drive and on permissions. It claims to have found permission errors and fixed them.) I hunted for answers online and tried to boot into safe mode, which did not work.
Someone mentioned booting into verbose mode and I saw that the load sequence was choaking on the login.
What could the problem be and how can I fix it?

Hi Yosarian,
Minor permissions repairs are no concern: The good news is that your data is probably OK.
Three things can be happening: Some of the machines boot settings are corrupted, or the OS files or settings are damaged, or there's a hardware problem.
Resetting the machines power management chip, called a PMU or SMU, depending on your computer, and the PRAM will resolve machine boot settings problems. Run a google search for your model of Mac plus reset pmu OR smu for instructions. After that, reboot your computer and hold Option-Apple-P-R down as you power on. Hold all 4 keys until you hear the startup chime a second time.
You can test your hardware with the grey disk that came with it that ays AHT in little letters. Boot from the CD and run the extended test. Be patient: AHT can take a long time to boot and run.
If you reset your PMU and PRAM and pass a hardware diagnostic but still can't boot normally, in safe mode, or in single-user mode, the problem is system software. Reinstall from your latest installer, checking off Archive and Install and Preserve Users and Settings from the Options screen available at the screen where you choose which disk to install to.
Good luck,
John

Mac Pro won't boot into safe mode

I tried to boot into safe mode by using the keyboard key and the progress bar got a little bit of the way across but then it got stuck and sat there for 2 days with no change. Any idea why no safe mode? Here's a photo of the screen how it sat for 2 days:
https://dl.dropbox.com/u/23232804/no%20safe%20mode.JPG

Here's the few lines right around the boot attempt: at 1pm on 12/31 I tried to boot into Safe mode, then seeing that it was taking forever, I left, and came back on 1/2. It was in exactly the same spot so I rebooted normally. Does this give any clues?
12/31/12 1:03:48 PM
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd[ 15597]
MDS Error: unable to create user DBs in /var/folders/kv/kvWwTJ6jGyu2tiPpClXO8++++TI/-Caches-//mds
12/31/12 1:03:48 PM
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd[ 15597]
MDS Error: unable to create user DBs in /var/folders/kv/kvWwTJ6jGyu2tiPpClXO8++++TI/-Caches-//mds
12/31/12 1:03:48 PM
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd[ 15597]
MDS Error: unable to create user DBs in /var/folders/kv/kvWwTJ6jGyu2tiPpClXO8++++TI/-Caches-//mds
12/31/12 1:04:05 PM
authexec[15601]
executing /System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/uid
12/31/12 1:04:05 PM
authexec[15603]
executing /System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/uid
12/31/12 1:04:05 PM
authexec[15606]
executing /System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/uid
12/31/12 1:04:07 PM
authexec[15608]
executing /System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/uid
12/31/12 1:04:23 PM
com.apple.launchd.peruser.501[395]
([0x0-0x5535530].com.titanium.OnyX[15559]) Exited: Terminated
12/31/12 1:04:26 PM
com.apple.kextd[18]
/Volumes/Clone internal disk: kextcache has had enough tries; not launching any more
1/2/13 8:33:27 AM
kernel
npvhash=4095
12/31/12 1:08:48 PM
/System/Library/CoreServices/Dock.app/Contents/MacOS/Dock[7534]
spawn_via_launchd() failed, errno=12 label=com.apple.Finder flags=2
1/2/13 8:33:27 AM
kernel
PAE enabled
1/2/13 8:33:27 AM
kernel
64 bit mode enabled
1/2/13 8:33:27 AM
kernel
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
1/2/13 8:33:27 AM
DirectoryService[21]
Improper shutdown detected

Macbook Pro won't boot into safe mode or via bootable USB key

Hi,
Am running OSX Lion latest version on my Macbook Pro 4,1 and can't get the thing to boot from any source. Always get's stuck at the grey screen with apple logo. Have tried all the following...
- Straight Boot (power on)
- Boot via Recovery HD (hold option on bootup then select)
- Boot via Safe Mode (Holding Shift on bootup)
- Boot via Safe Mode Verbose (Shift, Command, V)
- Boot via bootable Lion USB Key (Hold option, and choose the USB drive - not the same USB key works on my other macbook pro)
On every one (except verbose) it just get's stuck on the grey screen with spinning timer thingie.
I have done PVRAM reset, SMC reset and have reseated the RAM and all to no avail. I'm pretty sure the problem was caused by removing battery at wrong time (device not responding after sleep mode started and I plugged in power - should have been more patient!)
I have a Time Machine backup but it's a bit older than I thought and very much want to get my newer photos off it before rebuilding - not that Time Machine would work in current state anyway.
So what are my remaining options? Will I have to open it up and remove the HD as next step or is there anything else left to try? Can I remove the HD and connect it via a USB caddy to my existing Mac to recover info (hardrive spins and sounds ok to me)?
Any advice appreciated...

ds store wrote:
Yes, once the data is off you can use Disk Utility to Erase the entire drive (Lion + Recovery) with the Zero option (one selection below 7x) then use the Lion USB to install it fresh and stick it back into the machine.
Thanks for the info - I removed the HD and data is all ok on there so very happy about that. Before I wipe the data (all backed up now) I thought I would try booting the mac without any harddrive installed - using a OSX Lion bootable USB. However, still can't get past the grey apple screen and circle icon whirling away. I know the USB works ok, as tried it in my 2011 Macbook Pro and it boots absolutely fine.
I am happy to wipe the HD now and start again, but seeing as the DVD Drive is broken I'll probably need a USB drive boot to install OSX onto the wiped HD anyway. I'm a bit lost as to what to try now.

Serious imac problem. Won't boot into safe mode, can't click anything when os loads up.

I'm trying to recover my files through the boot camp option on the windows side. Is there anyway to run something like disk warrior or windows alternative to repair the partition from the windows side. I don't think I'm going to be able to get all the files off my computer cause the hard drive is messed up and not working well. But I'm not completely dead. Safe mode won't work and I tried the fsck from single user which didn't work either. Any help would be great, please save my wounded mac!

I didnt change anything. Literally nothing. I am typically pretty good with computers but this is kinda driving me crazy. I didnt mess with anything in disk utility or partition sizes. I installed boot camp years ago so i dont really understand why i was moved to this forum. I use it for music production and web surfing. (windows for a little gaming) but havnt gamed or installed anyting in.. a month or longer.
I am thinking the hdd is having a problem. I never did anything with permissions which i heard could get messed up. But i cant do anything on the Mac side now just a spinning ball.

Hard drive won't boot into OS but all files are intact

Hi,
I recently installed Lion and when I did so I backed up my OS drive to two internal drives both of which were partioned--each back up drive has 2 partitions (one of each was for my back up OS).
Yesterday I wanted to restore my original OS drive to it's orignal state and did a restore from one of the back ups. I have done this several times with no problem. Yesterday, however, something went wrong and I cannot boot into either of my backups--I tried restoring to my original OS drive and I can't boot to it either. I know that all the files are still there because upon boot up if I use the option-command-shift-delete to get alternate boot device i can choose my back up and/or my main boot up drive to boot up. This is, however, the only way I can boot up. I fear that I corrupted some kind of boot file while creating the back ups when copying.
I erased my main OS drive and reinstalled Lion to it and it boots up--however, I have none of my files.
Ideally I would like to copy everything over from my backup drive to my new OS without the corrupted boot problem coming along with the files.
Is there a straightforward way to do this?

Disk Utility : Restore - look in Help, there really are good tips and How to tips and steps
Sometimes DU Restore has been a problem where SuperDuper would work.
Have more than one backup set and type.
Clones are bootable, and first thing to do after making one (and repair permissions and the drive even) is test and insure it is bootable. GUID partition table for one thing.
MA should work if it sees the volume as a system.
TriBackup is great for synching folders and files, even a system.
Maybe the change to Lion is why this time failed. You did try the Lion Recovery Mode (command-r) and read up Apple Support Lion.

Computer won't boot into safe mode

It will boot up normally but not in safe mode. I recently upgraded to 10.6.6 and I was removing fonts and FontBook per Kurt Lang's article.
I get a spinning icon and an empty "no" slash symbol (?).

Ok, silly question, but I got burned by this a few weeks ago -- are you sure that the 'command' key and the 'S' key both work on your keyboard? Like when you are booted up and logged in, and you open a file in TextEdit, command-S is the keyboard shortcut for File->Save -- does it work?
(In my case, the command key on the left side of the spacebar was broken, while the one on the right was fine. Keyboard is now in trash!)

IMac won't boot into safe mode

Hello. I hope this is the right forum.
I have an iMac (2010 ish) that recently encountered system slugishness and then eventually would not start. All we got was the white screen, the apple logo, the spinning gear and the progress bar. It is currently stuck on the white screen with the aple logo and the spinning gear after trying to start in safe mode. Do any of you kind folk have some suggestions on what to do next? Thanks in advance.

Thank you for your reply. I have just attempted an AHT where I followed the instructions for OSX 10.7 and above. I chose this, even though I have the 10.6.4 Install disk because we upgraded this computer to 10.7. The machine did not do the test. It just repeated the same behaviour as before, white screen, apple logo, spinning gear and progress bar for several seconds and then the bar dissapears. Should I have tried the AHT by using the install disk as noted?

Hello to you all, my Macbook Air won's boot up and upon diagnosis, i realized my startup disk is full to 99% even with 2GB Hard Disk space. It wont also enable me boot into safe mode too. Please help as all my work documents and project files are on HD

Hello to you all,
My Macbook Air won's boot up and upon diagnosis, i realized my startup disk is full to 99% even with 2GB Hard Disk space. It wont also enable me boot into safe mode too.
when i power up, i get this prolong gray screen which wont change screen but remain so. Infact i am handicapped.
Please help as all my work documents and project files are on this machine and i can't afford to loose them all...
Please, should you have any solution please send me the details to [email protected]
Thanks you a millionh times.
Al.

The MBA seems to cause several problems to several users on boot ups
On start up my MBA would not boot up the apple logo came on but only a blank screen appeared no fan i followed several start up recommendations but to no avail so I took the MBA to the nearest Apple repair centre again the same symptoms on start up ......very sorry sir you need a new mother board that will be $500 not feeling confidant in the product declined and was going to put it on ebay for spares.
On return home I pressed the start up button and it started normally everything was working fine i decided to reinstall all the software what has caused the problem I have no idea but it is after several attempted reboots it finally started on its own so don't give up if you have this problem it may come to life

Win2003 SP2 VM won't boot to safe mode

I have a Windows Server 2003 SP2 VM set up in Hyper-V on my Windows Server 2008 R2 server. The VM was created as an export from AppAssure 5 export to Hyper-V Virtual Standby. This particular server won't complete the boot but "sits"
at the Windows splash screen indefinitely (I've let it run for two hours with no change). I specifically use the work "sits" vs. "hangs" because the progress bar continues to move and the CPU usage fluctuates between 20 and 30%.
AppAssure T3 support want me to try to boot into safe mode but I'm unable to do so. I'm connecting to the VM through Hyper-V manager on my local Windows 7 PC. I have inserted the integration services disk in the vmguest and it shows that keyboard
input is being captured but it doesn't seem to recognize the F8 keystroke.
Before I try to run startup recovery from install I was hoping someone here might be able to offer insight into why I'm unable to boot to safe mode. I do have one other VM server created through the AppAssure export and I can boot normally or into
safe mode with that one.
Thanks in advance for any insight provided.

Thanks for the reply. I'm currently into the 5th hour of the boot process and no joy yet. I'll let it go for a little bit longer before stopping to so I can re-enable my protection of the server.
Yesterday, I tried mounting the drive to see if any errors were being registered in the event log that might not be causing a bsod or other start up error but kept getting an error when trying to read the event logs through my win 7 pc. It said
it wanted to convert them to .evtx and I said ok then would get an error that the log was corrupt or unreadable.

Can't boot into safe mode or prompt login window, need help.

Hello all,
This is cross-posted from the installations and set-up list.
Can anyone suggest a remedy for what's ailing this powerbook. its a g4 powerbook, i don't have much more info other than that. all indications are that it is running 10.2.6, although i was told that it had been updated to 10.2.8, its possible that it was updated only to 10.2.6. following the update, you get to the apple and spinning pinwheel screen and it will not proceed. literally, the pinwheel will spin for 24 hours+.
it looks like it gets to the point of the startup(login) items and hangs indefinitely. ie it will
if i start in verbose mode it will, give some clues:
truncated or malformed library: /System/Libray/Frameworks/Security.frameworks/Versions/A/Security
Some starup items failed to launch due to conflicts
/usr/libexec/crashreporterd: crashdump terminated by signal 5
init: getty repeating too quickly on port /dev/console, sleeping
/usr/libexec/crashreporterd: crashdump terminated by signal 5
last message repeated 10 times
/usr/libexec/crashreporterd: crashdump terminated by signal 5
init: getty repeating too quickly on port /dev/console, sleeping
/usr/libexec/crashreporterd: crashdump terminated by signal 5
last message repeated 5 times
this will continue to be repeated and i assume a new core.## file is sent to the /cores folder, until the hard drive is maxed out.
I can boot in single user mode and everything is fine but i cannot boot into safe mode.
fsck says the disk is fine, as does disk first aid, i have also corrected permissions, and followed many of the things that have been previously posted.
It looks like ther are conflicts with some startup items, what can i move from the starup folder and is best not to be touched?
what about the truncated library message?
also can i update to 10.2.8 from the single user mode, if i cannot get into safe mode?
any suggestions?
thanks in advance-
todd

I have solved this problem. I mounted the laptop in target mode and replaced this file:
/System/Library/Frameworks/Security.framework/Versions/A/Security
with the equivalent file from a machine running 10.2.8.
It booted all the way through then i upgraded to 10.2.8.

Mdworker deny mach-lookup. But macbook won't boot in safe mode

I have a common problem, I get theese messages every now and then in console:
2/8/13 6:38:24.000 PM kernel[0]: Sandbox: sandboxd(793) deny mach-lookup com.apple.coresymbolicationd
2/8/13 6:38:24.534 PM sandboxd[793]: ([791]) mdworker(791) deny mach-lookup com.apple.ls.boxd
2/8/13 6:38:24.556 PM sandboxd[793]: ([792]) mdworker(792) deny mach-lookup com.apple.ls.boxd
There is a solution, which should resolve it, like here https://discussions.apple.com/message/19750564?searchText=mach-lookup%20com.appl e.ls.boxd#19750564
I have just boot in safe mode. (holding Shift during boot)
but my macbook won't boot in Safe mode. It just freeses with a grey screen for hours and wont boot.
I tried to leave it overnight to boot, but it didn't.
Please help me make my macbook to boot in SafeMode.
my configuration is the following:
MacBookPro8,1
OSX 10.8.2

There is a bug in fsck_hfs that is affecting a bunch of people. Basically as your comptuer starts in safe mode, it runs a file system check (fsck) against your hard drive, it gets to a certain point and... just sits there. No one knows why outside of apple.
Lots of info here, including a way to get around it by tricking the system to think fsck had been run, though the fsck will not be complete so it is not a good solution.
https://discussions.apple.com/message/21389737?ac_cid=tw123456#21389737

Intel Mini will only boot into safe mode - hangs on ANY Mac OS volume

I have an Intel Mac Mini... the core2duo 1.83GHz or whatever.
I acquired it from it's previous owner, as it was "broken".
He could not get it to run an install disc.
It will not boot any of the Mac OS install media (DVD or CD - 10.4, 10.5, 10.6).
It will not boot/install a Linux disc (I haven't tried, but that's what I was told).
It WILL boot/install Windows !?!?
So... anyway, I removed the HDD, and installed OS 10.6 Leopard on it (FW Target mode installs kept failing at the end - regular retail DVD). I then reinstalled the HDD back into the machine.
The system keeps hanging at the same point it would when trying to boot an install DVD - after the screen turns blue, it goes back to the gray screen, then immediately freezes.
However, I eventually discovered that it WILL boot into safe mode !
Everyone kept saying it's the logic board failure, but if it boots into safe mode, can that be true ? It doesn't seem to me that it would be hardware based in that case - unless it's just a specific component, like the Airport module or something.
The last line displayed in Verbose mode when it hangs is:
"athset_txchainmask[5124] sc->sc.config.txchainmask 5 mask 5"
It also says something about the Airport just before that.
I tried removing the Airport module and it still hangs.
I also tried different RAM, with the same results.
I ran the 10.6.2 combo update in Safe Mode. It still hangs. Haven't tried 10.6.3 yet, though I do have it downloaded and ready to install.
This thing is driving me crazy. Please tell me there's a fix, OTHER than replacing the logic board ?!?! It just doesn't seem like it should be so complicated considering that it runs in safe mode.
It's rare I can't figure out a Mac problem - please help !
Message was edited by: maxtechsystems

Very strange, and getting stranger !
Ok... so, from safe boot mode, I installed Windows XP Pro using the boot camp assistant.
Everything installed perfectly. I started up from Windows, and put in the Mac Mini recovery disc, in order to load the drivers. The Boot Camp software started with Auto Run, and I clicked through to install everything. The drivers start loading...Windows reacts positively, with the system tray announcing "new hardware installed" every 30 seconds or so. Airport/WiFi IS working (in Windows), as it detected my router/network...this is where it gets F'ed up - when the installer gets through with the drivers, and installs the boot camp software for Windows - the system reboots, goes through the usual Windows startup...the desktop background appears, but no icons or start menu - then it reboots again...same thing, again, over and over in a loop.
Went back into OS X (safe boot mode). Installed reEFIt (a bootloader utility), to see if maybe I can bypass the Mac OS/Boot Camp bootloader. No luck. Install worked, but still had the same issues.
For the heck of it, I try installing Linux Mint 8. The live CD starts up OK, but only as far as the boot menu. I tried the installer first - after the splash screen, it hangs on a plain gray screen (w/o the normal linux installer language selection menu - just solid grey).
I tried running the live CD w/o the installer - the actual OS. Same thing - after the splash screen, it hangs, only it's a black screen this time. If I use verbose mode, it still seems to hang on the WiFi card.
Here's the strangest thing yet - Ok, remember, it wouldn't boot normally into ANY Mac OS volume - including the installer DVDs - only in safe boot mode...
So, I try the "hackintosh" IPC osX86 10.5.6 DVD - it boots into the installer with NO problem, WITHOUT safe boot mode ! I tried installing it unsuccessfully. I forget now which options I choose, if any, though I may try it again later and pretend it's just a non-apple PC with the same specs as the Mini (or try just the "base system", and the bootloader - then run the official Apple updates)
This last thing really makes me think it has something to do with the EFI/bios - however, I've only been able to find info on how to update it, not replace or restore it - and it's only from a working install, not forced from a flash drive or CD (plus when I do try the installer from safe boot mode, it says it's current and unneeded).
I still haven't changed the hard drive. After almost successfully installing Windows, I made the assumption the -hardware- was OK, and reassembled everything.
Currently, I'm trying a direct installation of Windows XP Pro SP2 with which I'll try installing the drivers WITHOUT the boot camp software, to see if the WiFi (Airport card) and everything else is indeed working OK (remember too that the system passed ALL the ASD 3S116 tests).
So anyway, that's the current status. Any new ideas anyone ?
Thanks.
Message was edited by: maxtechsystems

Yosemite install won't boot into any mode

Really sorry if this has been covered before but I spent a good time searching and couldn't find any existing posts with symptoms to the same extent.
I've got a 2008 iMac 27" and have the latest version of Yosemite installed (10.10.1 I guess). I upgraded to Yosemite probably 2-3 weeks ago and everything has been fine. Then yesterday when I woke it up from sleep it effectively froze - no mouse or keyboard input. So I did a reset by holding down the power button, and when I turned it back on it went to the apple logo boot screen with a progress bar that gets to just below 50% and stuck there. I've restarted quite a few times and left it running up to six hours and still it doesn't boot.
Now this is similar to the issue here - OSX Yosemite won't boot after install on mid 2010 iMac - except I am unable to boot into any mode, and the only startup keys accepted are the P-RAM reset. It won't boot into recovery mode (command+R), safe mode (Shift), startup drive select mode (Option), diagnostics mode (D)... nothing
I've booked into a Genius Bar appointment when the Apple stores reopen after Christmas, but I'm hoping that is a last resort and to be honest I'm unsure what they can do for me except to say it's a lost cause.
Are there any suggestions on what could be happening and why it's ignoring the startup modes? I would have suggested the keyboard not being recognised except the P-RAM command works perfectly, so it's obviously seeing it. I'm a little scared that because it won't let me into a boot device menu (which must operate independent of any HDD) then there's an issue ahead of that in the boot sequence, so possibly the motherboard is shot...
Sorry if I seem a little desperate. I had a HDD crash two years ago to the day (great Christmas present Apple) and it kind of puts a dampener on things.
Happy holidays and I'm grateful for any help that anyone can offer

Hello there, semerton.
Great job on troubleshooting the issue on your own so far. The following Knowledge Base aritcle offers some additional steps to try for resolving your issue:
Mac OS X: Gray screen appears during startup - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Hard drive won't boot into safe mode

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