Has anyone else had a problem with obtaining funds for replacement hard drive?, Has anyone else had a problem with obtaining funds for replacement hard drive?
Has anyone else had a problem with obtaining funds for replacement hard drive?, I have had difficulties obtaining replies as the funds appear to have gone astray and Apple aren't prepared to give me their bank details so my bank can try and locate them?
Might thry this if you are in N. America. It is a escalated level of support:
Apple Customer Relations 1-800-767-2775
Similar Messages
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McAfee SiteAdvisor is no longer working with my Safari 8.0. I never had trouble using it with Safari before this latest version. Has anyone else had this problem? I contacted McAfee support and they said nobody else is reporting this issue.
Wow, life is certainly tough for you.
S***t happens. That's why there's a warranty. -
Unable to open my Nemo's reef for last 4days. Has anyone else had this problem
Unable to open my Nemo's reef for last 4days. Has anyone else had this problem. It seemed to occur after the last content download
I too have been unable to open Nemo's Reef properly since January 31 2014. I have used it without problems since August 2013. I recall it self updated around midday and then ever since it's failed to get beyond the opening page of what's in the reef. If I tap the back button it goes back to the iPad screen of apps. If I tap to buy a suggested plant it also disappears from the screen. However I have managed to collect my pearl gifts/sand dollars daily on that initial screen.
I just cannot buy a plant or get out of this screen without the crash. Just going nowhere.
Rather frustrating at level 37 and about £80 overall spent in pearls to build the reef and get beautiful fish whilst recovering from surgery past six months. I have found the game very calming. I've really enjoyed this game which past level 8 is surely intended for adults and more strategic play.
This morning I switched on and there was instead a full screen advert. I hit the x button and it just crashed again. Now it shows my own reef on loading, but instantly crashes even faster.
Is this an iPad problem or an apple problem. From an Apple point of view FWIW I have noticed my screen gets very hot when playing games such as Bejewelled Blitz too.
It would be good to know if others have this nemo or/ and overheating iPad problem too. What is the solution? -
My back screen is red with white apple sign, and apps are blurry, anyone else have/had issues?
My back screen is red with a white apple, apps are blurry, has anyone else had this issue?
Did you drop your iPad or bang it against a hard surface maybe? It seems to me like it's a hardware issue. But anyway, try a reset and see if that helps at all - assuming that you didn't drop the device that is.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If it's a hardware issue, it can't be fixed, but in order to determine what it is for sure, you may need to make an appointment at an Apple Store and have the iPad evaluated. -
Can anyone from APPLE help us? Just recently the ipad 2 has been disconnecting itself. WE have had NO issues for 1 year. All other Apple products in the house are running fine from same router/wifi. Did Apple suddenly do something to ipad that is causing this disruption??
You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?
What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now? -
Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.
Go to "control panel" then "add or remove programs". Highlight "Apple software update" Choose "change" click "Repair" This should do the trick. Then download and install iTunes 10.5 again.
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iWork apps no longer sync with iCloud. I am on iOS 5.1,1, and this problem is several days old, before it was working fine. Anyone has an idea?
Sadly this is not a new problem and I would not expect a forthcoming solution. I bought an iPad 3G and the iWork suite at the end of August and iCloud syncing worked fine. About the time Apple rolled out iOS 6 the syncing stopped working for me (without me upgrading or changing anything). It has never really worked since. Run iOS 5.1.1 on both the iPhone 4 and iPad 3G. The "geniuses" claim that Apples iOS 5 requirement is not correct and that I MUST upgrade both to ios 6 (although I know for fact that lots of folks STILL have the iCloud probs even with its 6. The last genius basically shrugged and non-verbally acknowledged the iCloud/iWork failing and suggested "just use Dropbox.". So why the **** did we pay for iWork!?!?!
Basically the iwork/iCloud Connnection is broken and I have yet to get a viable solution to repair the issue. Sorry for the bad news. For reference I have uninstalled/installed each iteration of iWork upgrades on each device without success. I have reset all settings multiple times, turned iCloud off/on repeatedly etc etc without success. I even wiped the iPad and restored from iCloud w/o intention (another Apple IPad "glitch" when I tried the "reset all settings" and the iPad decided to "erase all" instead. The genius said "it happens.")
Oddly, the Pages app is the only one that has marginally worked at times since the first probs. However it is basically broken and non-functioning. Certainly DO NOT trust vital documents to iCloud/iWork. I lost a number of work critical docs in this whole annoying, messy process of trying to get what Apple promised as easy.... -
I really need help. I try to contact support to no avail. There simply is no option on the site, You are always referred to a further topic which has notihing to do with my problem. I bougnt a full master pack CS6 which I had installed on a mac for one year. Then, I decided to change it to another computer, so I sisintalled it according to instructions. In the meantime I got a free trial of creative cloud on that computer, but I gave up and decided to reinstall my cd-roms. However, everytime I try to use acrobat for instance it says that my trial period ran out! I disinstalled my cloud products, I am using my registered full master series items, they have nothing whatsoever to do with my creative cloud FREE subscription. If I try to cancel my free membership, it is to no avail, there simply is no such possiblity. I want to use the software I paid dearly for, not the cloud items I disinstalled and which do not interest me. How can I contact Adobe to fix it? It was no fault of mine, I did all I was supposed to, disintalling items before installing the right ones, but the system must have some error i am not responsible for.
open an app and click help>activate.
if you try to open an app and see a 'your trial has expired" window, click license this software and enter your serial number.
if you can't do either, run the cleaner and make sure cc is cleaned from your computer, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Using Adobe PhotoShop CS4, I cannot add text to a new layer. It was always a snap with previous versions of OS 10. Has anyone else noticed issues with CS4 and Lion? Many thanks in advance. Pete Hendricks
Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you? -
I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.
Mac OS X 10.9.2 was released today for this issue and others. Earlier versions are not affected.
See this Apple article - http://support.apple.com/kb/HT6114
You can use the Mac app store to do the update or download it directly from here - http://support.apple.com/kb/DL1725
Best of luck. -
when itunes upgraded my laptop went to 100% cpu usage. only solution was uninstall. have tried itunes again as my daughter wants the new ipad. still same problem tho so not keen to spend £400 on new pad without pc support. anyone help? (ps been using ipod touches 1 and 2, been great source of pleasure for my two girls, but cant sync them, so using the little shuffles for music, syncing to an old version of itunes on an old netbook - had the sense to switch off upgrades when the new version went wrong)
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
When I take a picture with iphone 4s the phone dies. I hold power button to power up. Thanks for any Help.
Apple Warranty should cover this hardware problem. You could try a Restore of the iPhone Firmware with iTunes on computer to confirm it is not software problem. Then make Genius reservation and take to Apple for resolution.
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Windows 8.1 with creative cloud logged in makes Desktop slow, anyone else have this behavior?
So I had this problem I was trying to figure out for the last week with a new laptop. When I installed the laptop everything was lightning fast. After I finished installing all the software, Windows desktop was slow, particularly starting applications like task manager would show a blank dialog for 30 seconds. Outlook, would be laggy and CrashPlan Desktop application would take 2 minutes to get past the splash screen.
To figure this out, I created a 2nd user on the system and everything was fast again. So I started copying data from one user to the other. When I started connecting applications, I noticed the Desktop slow again after logging into Create Cloud. I then logged out and checked. Definitely has to do with being logged into Creative Cloud. Anyone else have this behavior?I have tried lots of fixes including renaming files. The only thing that works for me is to remove the following windows updates:
KB2995388
KB2975719
Turn off auto updates before you start as you need to reboot afterwards.
I set auto update to the download but let me choose option otherwise these 2 re install themselves.
I'm hanging on for our free upgrade to Win 10 now.... -
Had asked for help with iCloud 3 weeks ago. Cloud has my old email and I no longer know the password, wont't let me sign in with new email. When I talked with apple cust service they assured me that everything associated with apple would change over. NO it did not! Cannot find how to get cloud to change this. My Iphone says I have not backed up in 9 weeks because of iCloud. Can anyone help me or give me some advise please
Thank you so very much
Sandie PSame thing happened to me. My son's iPod touch suddenly started indicating that my "username or PW had changed" or was "incorrect" so I paid Apple $30 to find out that all that was required was updating the software by plugging his iPod into my computer & syncing with iTunes. My problem was then solved.
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Pop-up window with an attempt to open a URL - has anyone seen this?
I was browsing a website for music lyrics when a suspicious pop-up appeared, along with a very small browser window (about an inch square on the screen). This has happened twice even though I have pop-ups blocked.
The pop-up had the Safari icon and looked like a standard mac window. The text contained the following:
<edited by host>
Antivirus 2009 will perform a quick and 100% free
scan of your computer for Viruses, Spyware and Adware.
Do you want to install Antivirus 2009 to scan your
computer for malware now? (Recommended)
There is a cancel and an OK button at the bottom.
The small browser window appears to be contacting the onlineprivatescan.com URL
I did a force-quit because I did not want to click either button.
I reset Safari, and ran the DNSChanger Removal Tool
from macupdate, but it didn't find anything. I have not loaded codecs from any websites and I had just completed the latest Apple updates for OSX, Quicktime and iTunes before this problem occured.
Has anyone seen this? Is this serious? I've never had any problems with Safari before this.Mac OS X 10.4 Tiger automatically checks your downloads for malicious software and content that could harm your system or collect information from your computer. You can read more about that here:
http://support.apple.com/kb/HT2340
If you feel you need added protection, read on:
SecureMac has introduced a free Trojan Detection Tool for Mac OS X. It's available here:
http://macscan.securemac.com/
The DNSChanger Removal Tool detects and removes spyware targeting Mac OS X. Called DNSChanger Trojan and also known as OSX.RSPlug.A Trojan Horse, the software attacks users attempting to play a fake video file.
Upon attempting to play the video, the victim receives the following message:
“Quicktime Player is unable to play movie file. Please click here to download new version of codec.”
Upon running the installer, the user's DNS records are modified, redirecting incoming internet traffic through the attacker's servers, where it can be hijacked and injected with malicious websites and pornographic advertisements. The trojan also installs a watchdog process that ensures the victim's DNS records stay modified on a minute-by-minute basis.
SecureMac's DNSChanger Removal Tool allows users to check to see if the trojan has been installed on their computer; if it has, the software helps to identify and remove the offending file. After a system reboot, the users' DNS records will be repaired.
There may be other ways of guarding against Trojans, viruses and general malware affecting the Mac. A white paper has recently been published on the subject by SubRosaSoft, available here:
http://www.macforensicslab.com/ProductsAndServices/index.php?mainpage=document_general_info&cPath=11&productsid=174
Also, beware of MacSweeper:
MacSweeper is malware that misleads users by exaggerating reports about spyware, adware or viruses on their computer. It is the first known "rogue" application for the Mac OS X operating system. The software was discovered by F-Secure, a Finland based computer security software company on January 17, 2008
http://en.wikipedia.org/wiki/MacSweeper
On June 23, 2008 this news reached Mac users:
http://www.theregister.co.uk/2008/06/23/mac_trojan/
More information on Mac security can be fund here:
http://macscan.securemac.com/
More on Trojans on the Mac here:
http://www.technewsworld.com/story/63574.html?welcome=1214487119
The latest news on the subject, from July 25, 2008, is:
Attack code that exploits flaws in the net's addressing system are starting to circulate online, say security experts.
The code could be a boon to phishing gangs who redirect web users to fake bank sites and steal login details.
In light of the news net firms are being urged to apply a fix for the loop-hole before attacks by hi-tech criminals become widespread.
Net security groups say there is anecdotal evidence that small scale attacks are already happening.
Further details here: http://news.bbc.co.uk/2/hi/technology/7525206.stm
You should also read what a major contributor called tacit has to say here:
http://tacit.livejournal.com/238112.html
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