Has anyone experienced text going missing after using Change All in the Find Font dialogue box?

I manage an artwork production studio and two members of staff have separately reported that when using the Change All command to substitute fonts in InDesign's Find Font dialogue box, some text disappears from their documents. All affected text is originally set in the same font, and most of the conversion is fine but a few instances of text are actually removed (not reflowed). In the latest reported case, only four or five instances of text were 'deleted' across two pages of a 20pp document.
I've found a link that refers to the same issue but it's unresolved (http://www.listsearch.com/InDesign/Thread/index.lasso?20041#last)
I haven't been able to replicate this behaviour but would be interested to know if anyone else has experienced it and if so, under what circumstances it can occur, and what work-rounds or fixes are available.
Applies to InDesign CS3 and CS4, have not tested with CS5 because we haven't upgraded yet.

Joel, I am having the same problem you described. I have read of similar posts on PrintPlanet.com. Someone there thought it was a different text engine or something in CS4 which may be causing the problem.
I don't know what causes this but I believe it can be traced to a previously created file in CS3 is saved as a CS4 document.
The fonts associated with this problem for me are always Gill Sans, Palatino and some form of Helvetica. There may be others but these are the ones we notice the most.
Today I worked on an InDesign CS4 file. When I opened it I was given a missing font warning. I went to Find Font and it was different typefaces of Gill Sans that was missing. When I changed the missing font to Gill Sans Regular entire lines of text disappeared. I closed the document without saving it and reopened it. I did the same thing in replacing fonts. This time no text disappeared. Not reflowed; not white; not hidden—gone.
This is what I have been seeing for the past few months. The disappearing text is random and cannot be duplicated, though fonts may disappear in some other place. You never know where text will just disappear.
The workaround I have found is to export your file to an INX document and reopen it in CS3. You have to replace all missing text before saving it as INX, though. To my knowledge CS3 has never had this happen.
The workaround, though it works for me, is annoying. I'd like to know what to do to resolve this issue. What's the use in having CS4 if you can't trust it completely.
I use a Mac running 10.6.3. I also have running Suitcase Fusion 2.

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Joel, I am having the same problem you described. I have read of similar posts on PrintPlanet.com. Someone there thought it was a different text engine or something in CS4 which may be causing the problem.
I don't know what causes this but I believe it can be traced to a previously created file in CS3 is saved as a CS4 document.
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