Has anyone figured out how to read pdfs online when message says Internet Explorer stopped working?

I can't open any links to a PDF from within a website. Has anyone figured out how to fix problem of not able to read pdfs online? I get message that says I"nternet Explore has stopped working". ANY ideas?
Message was edited by: base1fan

Hi,
It may be that you will need to 'reset' Internet Explorer, but you can certainly check if this issue is being caused by an add-on as follows.
Click the Start Menu, open All Programs, open Accessories, open System Tools and click on 'Internet Explorer (No Add-ons)'.  See if Internet Explorer now runs correctly.
Let me know.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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              ATI Radeon HD 5750 - VRAM: 1024 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:18:39
    Disk Information:
              Hitachi HDS722020ALA330 disk0 : (2 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 2 TB (1.5 TB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-STDVDRW  GA32N 
    USB Information:
              Western Digital My Passport 0748 2 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Untitiled (disk1s2) /Volumes/Untitiled: 2 TB (1.46 TB free)
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.intego.netbarrier.kext.monitor          (653)
              com.intego.netbarrier.kext.process          (653)
              com.intego.netbarrier.kext.network          (653)
              com.intego.virusbarrier.kext.realtime          (775)
              foo.tap          (1.0)
              foo.tun          (1.0)
    Startup Items:
              ChmodBPF: Path: /Library/StartupItems/ChmodBPF
              DynDNSUpdater: Path: /Library/StartupItems/DynDNSUpdater
              MySQLCOM: Path: /Library/StartupItems/MySQLCOM
              PureFTPD: Path: /Library/StartupItems/PureFTPD
              tap: Path: /Library/StartupItems/tap
              tun: Path: /Library/StartupItems/tun
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.intego.commonservices.daemon.integod.plist 3rd-Party support link
              [System] com.intego.commonservices.daemon.taskmanager.plist 3rd-Party support link
              [System] com.intego.commonservices.icalserver.plist 3rd-Party support link
              [System] com.intego.commonservices.metrics.kschecker.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.logger.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.monitor.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.plist 3rd-Party support link
              [System] com.intego.netupdate.daemon.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.emlparser.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.logger.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.scanner.plist 3rd-Party support link
              [System] com.intego.WashingMachine.service.plist 3rd-Party support link
              [System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
              [invalid] com.oracle.java.Helper-Tool.plist
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
              [System] com.realvnc.vncserver.plist 3rd-Party support link
              [System] nrservice.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.hp.productresearch.plist 3rd-Party support link
              [System] com.intego.commonservices.integomenu.plist 3rd-Party support link
              [System] com.intego.commonservices.taskmanager.plist 3rd-Party support link
              [System] com.intego.commonservices.uninstaller.plist 3rd-Party support link
              [System] com.intego.netbarrier.alert.plist 3rd-Party support link
              [System] com.intego.netupdate.agent.plist 3rd-Party support link
              [System] com.intego.virusbarrier.alert.plist 3rd-Party support link
              [invalid] com.oracle.java.Java-Updater.plist
              [System] com.realvnc.vncserver.peruser.plist 3rd-Party support link
              [System] com.realvnc.vncserver.prelogin.plist 3rd-Party support link
              [System] com.sony.ReaderDesktop.RunReaderDesktop.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.c-command.SpamSieve.LaunchAgent.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
              Cobook
              PopClip
              Air Video Server
              Google Drive
              Dropbox
              VMware Fusion Start Menu
              TextExpander
              readerAppHelper
              Clarify Helper
              SpamSieve
              HP Product Research
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              hpvirtualrooms-plugin: Version: (null) - SDK 10.7
              iPhotoPhotocast: Version: 7.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 3rd-Party support link
              UploadManager: Version: Unknown
              ContentManager: Version: Unknown
              RocketEngine: Version: Unknown
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources
                        Adobe AIR Updater:          Version: 3.3 - SDK 10.5 3rd-Party support link
                        Template:          Version: 3.3 - SDK 10.5 3rd-Party support link
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Applications/Utilities
                        Adobe AIR Application Installer:          Version: 3.3 - SDK 10.5 3rd-Party support link
                        Adobe AIR Uninstaller:          Version: 3.3 - SDK 10.5 3rd-Party support link
                        iPackr:          Version: 1.50 - SDK 10.0 3rd-Party support link
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Adobe AIR Application Installer:          Version: 3.3 - SDK 10.5 3rd-Party support link
                        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Empire at War:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                        /Applications/Games/Empire at War.app
              UltraEdit:          Version: 4.1.0.10 - SDK 10.5 3rd-Party support link
              Chicken:          Version: 2.2b2 - SDK 10.4 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 2  Disk used: 464.90 GB
              Destinations:
                        Data04 [Network] (Last used)
                        Total size: 4 
                        Total number of backups: 94
                        Oldest backup: 2012-12-01 05:24:08 +0000
                        Last backup: 2014-02-09 04:28:45 +0000
                        Size of backup disk: Adequate
                                  Backup size 4  > (Disk used 464.90 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
              /sbin excluded from backup!
              /usr excluded from backup!
              /System excluded from backup!
              /bin excluded from backup!
              /private excluded from backup!
              /Library excluded from backup!
              /Applications excluded from backup!
    Top Processes by CPU:
                   3%          WindowServer
                   1%          HP Product Research
                   1%          Finder
                   1%          Google Chrome
                   0%          HP Device Monitor
    Top Processes by Memory:
              197 MB          Finder
              197 MB          com.apple.IconServicesAgent
              164 MB          mds_stores
              98 MB          Google Chrome
              98 MB          Dock
    Virtual Memory Information:
              27.98 GB          Free RAM
              2.13 GB          Active RAM
              453 MB          Inactive RAM
              1.45 GB          Wired RAM
              435 MB          Page-ins
              0 B          Page-outs

    Hello wmbell247,
    It sounds like you are getting some graphical anomolies after updating to Mac OS X Mavericks. I recommend these troubleshooting steps from the following article named:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Reset the system
    You can reset the Mac's parameter RAM and SMC.
    Reset the resolution
    Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
    Start up in Safe Mode.
    From the Apple () menu, choose System Preferences.
    Choose Displays from the View menu to open the preferences pane.
    Select any resolution and refresh rate that your display supports.
    Restart your computer.
    Also you can test the issue in Safe Mode, which the article references and see if the issue happens there. If not then a 3rd party login item may be causing an issue with the system:
    OS X Mavericks: If you think you have incompatible login items
    http://support.apple.com/kb/PH14201
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

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