Has anyone ran into the problem of having an old apple id and now can't download any past purchases
Has anyone ran into the problem of having an old apple id and now can't download any past purchases
Go to settings/itunes & app store and logout of your new ID and log in with the old, then try looking for past purchases again
Similar Messages
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Has anyone run into the problem of downloading or opening an E.pdf file? I am running on 10.6.8 and am unable to open the file. Any suggestions?
That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account. -
I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.
You can't buy more storage on an iPad. You are referring to space on iCloud and that probably won't accomplish what you are trying to do.
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Because of a nasty virus on my computer I had to change my apple ID and password. When I went to update my apps. on my I phone 4s the box said I need to sign in to I tunes. The ID it had in the box was my old apple ID and I can't remember the password. I can't find any where in my phone settings that will let me change my I tunes ID although I have a new apple ID and password that I used to get on this site but I can't change it on my phone. Please help.
ThanksChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett -
I can't download any apps on my new i device because I forgot the security question answers. How to I get the answers back? Help plz
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Long story short, I'm trying to progress from my first gen iPhone to my iPhone 4s. I sync my first gen as directed to create a backup, and then restore my 4s to the first gen backup. However, once this is done (and it does successfully transfer my first gen phone apps, photos, texts, calendar, etc-etc to my 4s), my 4s phone no longer has 4g data like it did prior to syncing - it doesn't recognize my data plan at all. The only way I can access the internet is through my wi-fi. So then I have to reset to factory settings and re-plus my personal settings into the 4s but then I lose everything from the first gen transfer. Any thoughts and/or recommendations/suggestions? Many thanks.
Long story short, I'm trying to progress from my first gen iPhone to my iPhone 4s. I sync my first gen as directed to create a backup, and then restore my 4s to the first gen backup. However, once this is done (and it does successfully transfer my first gen phone apps, photos, texts, calendar, etc-etc to my 4s), my 4s phone no longer has 4g data like it did prior to syncing - it doesn't recognize my data plan at all. The only way I can access the internet is through my wi-fi. So then I have to reset to factory settings and re-plus my personal settings into the 4s but then I lose everything from the first gen transfer. Any thoughts and/or recommendations/suggestions? Many thanks.
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I cannot get the keyboard to come up on the ipad mini when in the citrix receiver. Has anyone ran into this and do you know how to fix it?
I am not familiar with Citrix Reciever but is it possible it is open or being used in another open app?
Try quitting all apps then try again.
Quit all apps: Double tap the Home button and swipe the app preview page up for each open app -
I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?
I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?
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Has anyone else developed the problem of an over-sensitive MacBook AIr cursor? In the last few days mine has developed a mind of its own, and when you move it to the desired spot it can jump quite randomly. In mail, I try reply but it's jumped to "fwd" instead! Irritating.
Jumpy Trackpad
http://support.apple.com/kb/TS1449 -
Has anyone ever had a problem with their iphone 4 not syncing and/or writing a backup file? Itunes locks up when i attempt a sync as well as when I transfer my purchases from my phone to Itunes. I'm running Itunes 10.4.1 on iOS 4.3.5. All of this is running on an 8 year old hp pavillian laptop running XP Pro that is fully updated. Could my phone have a bug or a hardware problem. Are there any known problems with iOS 4.3.5? Pretty frustrating problem so I'm hoping that someone has heard of this and can offer some suggestions on a solution. Thanks a bunch.
Did you used to have service and now suddenly you don't?
This happened to me a few years back, and several other iPhone users in my neighborhood, and after a while on the phone with AT&T they figured out that a technician had recently adjusted the receiver/sender on the tower and it was slightly off. They sent them back up and I actually had a better signal after than I did before it went out.
I would call AT&T and explain the issue you are having and see if they can fix it.
If you never had service there then like wjosten said it's probably just a bad zone.
Hope you get it sussed out.
-PM -
I recently did the 5.3 update to my Apple TV and now it is running sluggish and things keep freezing and then pictures are loading on top of each other. Then I did a hard reset today and now the WWDC app is gone. Anyone else having these issues?
I have been having problems with my atv 3 not transmitting/receiving 5.1 surround. Whether I stream from my computer or watch movies, I am getting no 5.1 audio. The atv won't even show the option for surround. I tried to restore and reset the device but it didn't help.
I haven't had any problems with missing apps or freezing or anything similar to what you are experiencing. This update has many bugs. Other threads have reported even more problems. Hopefully I can go back to the previous update. -
I am having trouble, my icloud is using an old Apple ID, and i can no longer access that email account, or know the password to that, how do i switch it to my new Apple ID?
Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security
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My macbook pro was recently returned to me after having been lost. When I turned it on and connected to the internet at home, the activation lock activated. I put my password in and the macbook went to a white apple screen and now won't do anything else. How do I get it running again?
Take it to an Apple Store. Take proof of purchase with you.
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I've had creative cloud installed and subscribed for more than a year. Recently I started getting problems and couldn't launch PS. This evening while trying to fix the problem I've managed to do something and now I can't launch either LR or PS. I get an error message about verifying my subscription when I click and get my subscription verified it ays "OK" and I clock to to application and then it jumps back to verification needed - and so it goes on and on and on and..
Here are two other examples of this happening..
I expected more from Apple.
https://discussions.apple.com/thread/6919109
https://discussions.apple.com/thread/6683814 -
Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
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