Have a MacBook Pro. the computer will not boot up, the screen has black and white stripes and multi color bands as well.

Have a MacBookPro. The computer will not boot up. the screen has black and white bands with multi color bands as well.

Yeah it's dead. Take it to an Apple Genius Bar and have it checked out. Then buy a new one.

Similar Messages

  • My macbook pro running lion will not boot . it stays on the grey page with the cog spinning. I have tried all methods of booting to no avail. I have removed the bottom and taken out the battery and the ram . will this affect my applecare warranty.

    my macbook pro running lion will not boot . it stays on the grey page with the cog spinning. I have tried all methods of booting to no avail. I have removed the bottom and taken out the battery and the ram . will this affect my applecare warranty. I had to try myself as I'm overseas for two months and nowhere near any sort of help .

    there was a recent software update that seemed to screw HDV up.  Do some searching here over the last month or 2 and you'll find a bunch of posts and some possible solutions.
    Worst case scenario, do as Shane suggests.  But might I suggest you take a look at the user tips section of the forum.  there are some great tips on how to prevent these sorts of problems by cloning your startup drive, etc.

  • HT1883 I am trying to run a hardware test. The Computer will not start with the "D" key held?

    I am trying to run a hardware test. The Computer will not start with the "D" key held?

    If you are using a Blutooth keyboard, don't hold the "D" key until the keyboard is recognised (green light)
    Running AHT in Lion
    http://support.apple.com/kb/PH4510

  • I have put Netflix on my Macbook Pro but Silverlight will not run. I receive a black screen that says "player error." Does anyone have a solution for this. Netflix support is not so hot.

    I have put Netflix on my Macbook Pro but Silverlight will not run.I receive a black screen that says "player error." Does anyone have a solution for this. Netflix support is not so hot.I can use Netflix straming thru my Blueray on my TV but it will not run on my Pro. Thanks

    Try running Safari in 32 bit mode.  In get info box for Safari,
    check open in 32 bit mode.  There have been some oddities
    on some systems that can cause some issues.
    I had thought MS had fixed this, but may not have.

  • My macbook pro Mod A1261 will not boot. It goes to the gray death screen

    When I try to boot my macbook Pro it goes to the gray screen of death (to borrow a term fmor the PC world). It will not boot in safe mode. It did this before and I though I had gotten it fixed but I guess not. Any suggestions?
    Bill

    If you look to the right there are so many examples of the same symptoms - just read them, study them, and see if the solutions about 'Safe Mode' 'Recovery Mode' 'Disk Repair' can solve the issue. After that do report back

  • Help needed on startup. My computer will not boot from the CD drive!!!

    Problem with iMac G3 333, the Message on the screen states: "The System Software on the starup disk only functions on the media, not if copied to another drive." Like a fool, I copied the system folder from the original system software 9.2.2 on to the iMac. System disk which is not a complete system folder when used on the computer. I have searched the Internet, but can not find an answer. I have tried everything, holding down the C key, "Delete, Opition, Apple key, shift" holding the mouse down on startup, various combinations of other keys, etc. The CD starts to spin, but the computer switches to the hard drive and the message above returns. No matter what I try I still can't boot from the tray loading CD drive. Is there any Firmware code that I can use. I know how to access Firmware on the Imac and can boot the iMac using Firmware, but I don't know how to use Firmware to boot the CD drive which I need to do so I can reload the original software. CAN SOMEONE PLEASE HELP? Thanks, Jim

    Yes, I have tried both System Softwares a number of times. The C key will not boot up the CD drive and the harddrive always boots with the original message. I need to get the CD drive to boot so I can reloaded tge original software. Do you know anything about booting the CD drive using Firmware? Jim

  • Macbook pro (snow leopard) will not boot after software update

    I helped my mom buy a Macbook Pro for herself for Christmas. Today, I connected it to her old eMac and used the migration assistant to transfer files over. It was unable to estimate migration time on the only user (after 45 minutes) so I didn't migrate the user. Then I tried to pair her macbook to her new bluetooth keyboard, but no magic happened, so I tried to use the bluetooth setup assistant, which crashed. So I ran a software update, hoping that this would fix whatever the bluetooth problem is. Despite having updated on the 23rd, there were 4 updates. None seemed applicable but I installed them anyway. Now the computer won't boot at all.
    Software update said that I had to restart for the updates to take effect, so I restarted. The harddrive went whirrrrrr and the grey screen with the apple logo and the spinning circle displayed. Then the harddrive stopped going whirrrr and 10 minutes later, I started looking on the support site for what to do. I found this:
    http://discussions.apple.com/thread.jspa?messageID=10564149&#10564149
    Per the instructions in the last post, I fscked the drive (although -f, in accordance with the fsck help). This found no problems. The next suggestion was to boot from the OSX install disk. Only one problem-- there was a disk in the disk drive when the problem occurred and the disk eject button apparently only works while in the gui. I can't install from disk if I can't get the existing disk out of the drive.
    So, any other ideas on what I can do to get this machine to boot?
    Message was edited by: jenlarkin

    Hi Jen:
    Since it's new, you're entitled to 90 days of phone support (3 years if you buy AppleCare). It sounds to me like you may have some hardware issue(s) going on - you should not have the sorts of issues you're having with a new Mac. Apple will probably be much better and faster about getting you fixed than this board may be able to if that is the case.

  • Macbook pro running,lion will not boot

    My mac book,pro running lion will not complete the start up/boot have tried single user boot, and command v any ideas

    I had the same problem... I was downloading the latest update (whatever it was for, I forget at this point)...
    I was really frustrated because I have never had to troubleshoot my MacBook Pro (early 2008 or whatever was before the black bevel/chicklet keyboard), plus I was running Lion, so I did not know how to do any recovery.
    Cmd + R worked like a charm. Repaired my disk, repaired my permissions, then reinstalled (or restored) Lion... now my computer is actually running better than before!
    The Disk Repair feature in Lion works magic!

  • Just tried to upgrade to SnowLeopard with new software. iLife failed to download and now the computer will not start up--grey screen with lines going round and round in a circle. What can I do to get it to start up?

    Just tried to upgrade to SnowLeopard with newly purchased software disc. iLife failed to download and when I tried to restart the computer, it will not do so--just get a grey screen with the lines going around and around. Any ideas about how to get it to start?

    Mac Pro - Mid 2010
    Processor  2 x 2.66 GHz 6-Core Intel Xeon
    Memory  8 GB 1333 MHz DDR3 ECC
    Graphics  ATI Radeon HD 5870 1024 MB
    Software  Mac OS X Lion 10.7.2 (11C74)
    This is a brand new machine that I just purchased from Apple. It was delivered yesterday
    The old computer is an old PowerMac G5, but my OS X install disc is a retail version of 10.5.
    I also tried the OS X 10.5 install disc that came with my MacBook Pro (2.6 Ghz Intel Core 2 Dual).
    Same issue - nothing but a grey screen when the system tries to boot from the DVD

  • HT1758 Power failure in the middle of a software update and not the computer will not boot up.  The computer just has a white screen with a grey apple and just loads non stop.

    My iMac will not boot up after a software update.  the screen is all whute will show a grey apple in the middle and will look like it is working but nothing happens; this can go on forever.
    Does anyone have any suggestions?

    Do you have a backup in the form of a bootable clone or Time Machine? Restore that and then try the update again.
    Some things to try here (Safe Boot)
    http://support.apple.com/kb/TS2570
    Another option might be to download the standalone from Apple Downloads on another Mac and try installing it in Firewire Target Disk Mode to the Mac that was interrupted during the update.
    http://support.apple.com/kb/HT1661

  • Macbook Pro mid 2009 will not boot unless SMC is reset (macbookpro5,5)

    Hello!
    I have a mid-2009 Macbook Pro (macbookpro5,5) and I've had this weird issue for like a month, and I ran out of ideas.
    So my problem is: whenever I turn on my mbp (either on OS X or Windows 7) it will go to sleep (on OS X after it shows the login screen and on Windows when it's loading) and when it wakes up, *it goes to sleep again*!
    I kinda panicked back then because I couldn't get to boot the machine for all what was worth, but then I tried resetting the SMC and voila! it booted; and I thought that was it, but no, it wasn't: *I have to reset the SMC everytime I turn on the mbp*, or else the same sleeping loop will happen again and again.
    This happened after installing the first March Update that Apple released (which misteriously only addressed iTunes issues - supposedly) on OS X. I already tried looking for SMC or EFI updates (just in case) and I already have the current versions (just EFI, SMC updates were never released for this mbp) so now I have no clue on what to do...
    And what really puzzles me is that I disabled sleep when closing the lid on Windows 7, and it worked fine, but after this issue, it just goes to sleep, even when I see the closing the lid option on "do nothing", it's just weird.
    Does anybody had some sort of trouble like that?? or anyone has some hints that may help me??
    Message was edited by: piku9000

    Well, it seems that apple fixed this issue in the 10.6.7 update. I kinda wish there was a little more documentation about the patches released and what files they modify, since no update was released to the SMC, I have no idea why it had to modify it. Anyway, thanks for the help!

  • Late 2013 Macbook Pro Retina 15' will not boot an external disk from a Mid-2012 MAcbook Pro. What should I do?

    In order to simplify moving all my files from the previous mid-2012 macbook pro 15' when moving to my new late-2013 macbook pro, i superdup-ed the full hard-disk to an external ssd. Unfortunatelly the new mac resuses to boot from this external disk (i get the grey disk with a line over it). The external disk works just fine so if I boot the new mac from its internal SSD I can read/write the external disk without problems.
    Old OS X is 10.9 as is the OS on the new mac.
    What I need to do is to boot the new mac from the external ssd, use the same superduper to copy the external content onto the internal ssd.
    How can I solve this issue?

    Welcome to Apple Support Communities
    If you made a backup of your files with SuperDuper, use Migration Assistant (in /Applications/Utilities) to transfer your files from the external drive > http://pondini.org/OSX/MigrateLion.html It will create a new user account with the transferred files, so you may want to merge both user accounts > https://discussions.apple.com/docs/DOC-5472
    The Late 2013 MacBook Pro uses a special OS X Mavericks version which makes OS X compatible with it, and older OS X versions do not work with it. That's the reason why you cannot start up from the external drive created from the Mid 2012 MacBook Pro

  • Macbook Pro 10.6 will not boot

    Last night I had a kernel panic. When the system tried restarting it stuck on the grey/blue screen with the Apple logo and spinning wheel. I have tried booting in safe mode: same screen. I have booted with my OSX install disk and run a disk repair, which said the volume was fine. I ran a permissions repair which had errors, but they were the ones that Apple says you can ignore. From here I could not swich to my MacHD drive for start up (bless problem?)I have run a hardware test with my OSX install disk and it says there are no problems with any hardware. I cannot reinstall OSX with disk onto my hardrive as it finds a problem. I cannot erase my harddrive because it now will not unmount. Hoping there is a fix to all of this?? I feel like I have done everything that I have found in the forums with others' related problems. If anyone has ideas, please help. I am checking this forum using my phone and an HP (yikes!)

    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • MacBook Pro 15" i7 will not boot

    My brother just ordered and received the i7 2.66GHz model of the 15" MBP. He had the previous 2009 unibody MacBook Pro. Rather than migrate the older HD to the new one and re-enter his serial numbers for many of his 3rd party apps, he opted to pull the old HD (which is 7200 rpm and the new one is 5400 rpm) and just put in the new machine. When he did this, he gets the Apple log on boot and nothing else. Any reasons for this? I called my local Apple-authorized dealer (and support center) and they said there is no reason they can think of why this is happening.
    Any help would be greatly appreciated.
    Thanks
    -Jason
    T

    Thanks so much for taking the time to answer. I'll let him know there are no shortcuts on this one

  • Computer will not boot pass BIOS screen, HP Pavilion M7357c

    This is a friends computer. I do not know it's history, other than his friend removed the video card and lost it. Well, that's the story getting. I looked on the HP website and on the stickers on the front of the machine to find out what video card it had. The original card was a Nvidia 6200se, 64MB DDR, PCI Express x16. I purchased a replacement card, in an unsealed retail box on eBay. Seller says it's new, he sold 80 of the same, with no bad feedback. The one I bought is an ASUS EN6200TC DDR PCI. The system requirements in the documentation reads. 800MHz processor or higher. At least 128MB system memory (Not sure if this system supports this) PCI Express Slot. Windows 200/XP. I believe the original OS is installed, which should be XP. None of the F keys work while taping them at startup. F1 shows entering setup....., but does not. I removed the CMOS battery and held down the power buttom for one minute. Replaced the battery and still not change. Don't know if the battery is good. There are three 512 sticks of RAM installed with one empty slot. Everything appears to be plugged in. DVD drives, HDD, MOBO, etc. This is my first time posting here.
    SOLVED

    Hello quickdraw2011. In order to assist you properly, I want you to start by following the troubleshooting on the documents I posted below. It will help narrow down the root cause of the issue if the troubleshooting steps are unable to resolve the issue. Please let me know the results as soon as possible. I'm only here to help!
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443371
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bph07173
    Mario
    I worked on behalf of HP.

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