Have Adobe Pro 8.0 Can't Print to PDF Printer

Question

Am getting error Message "out of paper" instead of dialog window that should ask for file name.

Answer 1

Bill,
First, let me thank you for sending this email!
I tried “printing to file” from the Adobe PDF printer using AutoCAD (where I was first having the problem), and it did not store a file in any location on the laptop.  The popup window did pop up and ask where I wanted to store the file, but after typing in a name and hitting the button, it just went away.  This was the second test, the first test locked up the program as I discovered that the Adobe PDF printer was set to spool, then print, and it would never stop spooling, 10 minutes of waiting had me cancel out on the printing.  I then selected ‘print directly to printer’. With this change, after the fill in the name of the file window, it just went poof.  No file saved.
I am running Win 7 pro with trend micro security (came on the laptop).  In addition, I cannot use the Adobe PDF printer with any other software either.  However, if I open Adobe directly, then go to the command ‘create pdf from file’, select the file (even if it is autoCAD) it will “make” the pdf document.  So there is a work around. 
One additional thing I can say is that, with this laptop, in the past, I was able to use the Adobe pdf printer as intended and it worked well. 
I believe that my issues started when I clicked on the ‘pdf-Xchange’ (tracker software) printer by accident one day when I meant to select the Adobe PDF printer, I had installed this software a long time ago on another Laptop and  even through I never “installed” it on this laptop, it came over with copying the files from the old laptop to the new one, somehow, I do not know how, it got set up as a printer on this new machine!!! 
I have sense uninstalled it, and removed all it’s folders and files and run CCcleaner to get any leftover .dlls that it might have left.  Since then I have done the uninstall on Adobe and reinstall and also deleted the Adobe PDF printer and then run the ‘repair’ function from Adobe 8.0 to reinstall the printer.  Still does the same thing.  The original error message from the printer info window was that the Adobe PDF printer was “out of paper”, how can a virtual printer ever run out of paper?
Perry