Have an Apple TV device I have gone thru setup with and used. Want to sell it now but concerned that it may store personal info that would be at risk if I sold it. Should I be concerned? Can I wipe it clean?
I have an Apple TV device that I attached to my tv, went through the setup, and used for a couple of weeks. I would like to sell the vice now, but I am concerned that it may in some way store personal info on it like the credit card no. that I would use for paying for movie rentals, etc. Does this device store any personal info on it that would be at risk if I sold it to another person? If so, is there some way I can wipe that info off of it?
The Macbook Pro and Apple TV were both bought from the Apple website in December so I assume they are the most recent models and operating system.
Would appreciate any help. Thanks.
Settings > General > Reset > Restore, will wipe everything in preperation for resale.
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hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help
Hello, yehyakov.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions for your iCloud account. Here is an article that will provide multiple options to help you with this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
is there any solution to this problem?
Okay, but this is nothing new. Purchased content has ALWAYS been permanently tied to the AppleID account used to buy it. It has never been transferable between accounts, or playable on computers not authorized for that account.
It has nothing to do with how you sync or save your OWN music. You cannot authorize your computer for music bought with an AppleID that you do not control. -
I have an apple id which I have been happily using to purchase from iTunes and it appears magically on iPad and iPhone, MacBook and partner's iPod touch. Now I have done something wrong in iCloud and my mobile me Id comes up on iPhone and iPad so I can no longer purchase using this and i can't find a way to reset What should I do? I want to be able to buy apps from iPhone and iPad from this same account and still synch with my mac book and share with my partner's iPod touch.
Any suggestions?We are users, not Apple. We cannot trace your phone, and neither can Apple.
Please change every password you have. Posting your email addresses and Apple IDs on a public forum is insane. Hopefully a Mod will edit them out for you. -
I have 2 apple ID's I have the cloud on one but my work app on the other. Can I have 2 ID's or can I move my work app to the other ID?
FAQ apple id http://support.apple.com/kb/he37
You can't move the work app to your other id, because you can't merge apple id. See link. -
you are running the latest version of iTunes, have no other USB devices attached, have no security software installed, and are directly connected to your ISP source, simply restarting the computer and the iOS device can clear up certain issues that could prevent you from restoring. After restarting the computer and iOS device, attempt to restore again.
How big is your library? I would recommend the following troubleshooting steps:
- Backup your library. Always a good idea before messing with things.
- Create a new library. Refer to this article for details: http://support.apple.com/kb/HT1589. This won't delete your old library, you're just creating a new empty one. Also refer to this article to get back to your old library later.
- Add a few albums into this new library. Not everything, just a small sampling, as a test.
- Activate Match on this new library. You shouldn't have to re-pay, it should just say "Add Computer" or similar.
- At this point, Match should run again. With just a few albums it should complete in just a few minutes.
If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC. If iTunes still crashes, then if could be a number of other things, but probably not your library. My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes. If that doesn't work, then my next ideas you won't like. -
I have tried manually removing itunes and reinstalling. i have gone through the sevices anf tried turning on the AMDS. i have tried turning off the firewall. i have tried restoring my device. i have tried "fixing" the AMDS in the add/remove programs. I have tried using a different device. i have tried using a different cable. I have tried all of the steps given in the link supplied by Apple. None of these things have fixed my problem. I still have the Error Message "The Apple Mobile Device Service started then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs or Alerts service. I am using Windows XP. I am leaning towards a last resort which would be to wipe my hard drive and start from scratch. Does anyone have a solution?
chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do. -
have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?
Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3) -
Can you have two Apple IDs on one IPAD? One for school and one for home?
Can you have two Apple IDs on one IPAD? One for school and one for home?
If so do you know how to do it?It depends on what you want to do.
You could, for example, have one AppleID for iCloud backup [and therefore message syncing, notes syncing, etc] and a second one for iTunes [music, iBooks, etc].
But if you are looking for a way to flip everything between different appleIDs, then no. -
Hi can anyone help me. I have a apple macbook laptop OSX 10.5.8 . When i push print, it shows my printer but says cannot communicate with printer. (epson stylus nx125). Do I need new drivers? Please help . regards Cindy
Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc."
Some basic printer troubleshooting steps before worrying about a printer driver:
1. Have you tried turning the printer off and back on?
2A. Is the printer attached with a cable?
If yes, have you tried unplugging and re-plugging both ends of the printer cable?
If that does not help, can you test the printer with another cable?
2B. If your printer is not connected to the computer with a cable, have you tried restarting your printer (assuming wireless connection)?
Have you tried restarting your wireless router?
3. Have you tried restarting your MacBook? (Be sure to save your work first.)
4. Does the printer have ink? (Doesn't usually generate a 'communications error' though)
5. Have you updated OS X or the program you're trying to print from recently? -
If you purchased an app in one account and work mostly in another, how do you switch the purchased app account to update it?
thanksYou need to sign out and back in only if you're on your Mac and you want to update the iTunes data. You'll see a notice saying that there are five (or so) updates but when you go to download them, they're not all present. So you download them, sign out from one ID and sign back in with the other ID. Then you can download the remaining ones.
If you're downloading directly to the iPad, everything is transparent. It does not matter what ID is configured in Settings. The iPad automatically chooses the correct ID or IDs when updates are available. -
If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you didn't use those instructions then you will need to enter card details (you should be able to remove them after entering them), or create a new account (and use the instructions on that HT2534 page when creating it).
Creating an account with 'none' :
computer's iTunes : https://discussions.apple.com/message/24321860
iPhone : https://discussions.apple.com/message/24700173 -
Hi folks,
i have an apple IPhone4. I am experiencing certain problem with my iphone4. The problems are as follows a. my ear piece and proximity sensor is not working while making a call. 2. It cannot reproduce sound without earphone but rings normally if gets any call.
Can any one help me in this regard??Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
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I have Imac (OSX10.6.8) and 6 days of emails that were in my inbox have disappeared. They've also gone from gmail server and my back up hard drive. But if I look at "All Mail" on my Iphone the emails are there!! Have I got settings wrong somewhere?
"One of the benefits of Match, right? Saving hard drive space."
I would not use iTunes Match as a backup. There are too many bugs and I don't think that's what they intended it to be anyway. The main advantage of using it is to make your music available on OTHER devices, not to replace the music on your original computer. -
I am running 10.7.5 on an imac and I want to upgrade to Yosemite but I have no app store on my computer. Is there a way I can get the app store on my imac?
If you don't have it then you will have to reinstall Lion:
Reinstall Lion, Mountain Lion, Mavericks or Yosemite without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, Mavericks, or Yosemite
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless.
Then you can download and install Yosemite if your computer meets the system requirements:
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite - System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
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