Have creative cloud installed and Creative Suite 6 need both installed on this machine anytime I open acrobat it prompts for the serial number at least twice a day

When I open Acrobat it prompts to enter serial number was twice a week now is twice a day. Do not know how to get this to go away. Worked with Creative Cloud support they said it was a CS6 issue but CS6 does not have support. That I can find

Hi Michael ,
With CS6 we used to ship Acrobat 10 and with Creative Cloud it's Acrobat 11.
Have you installed both on the system?
Which version of Acrobat and OS are you using?
Regards
Sukrit Dhingra

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It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
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Error "The serial number is not valid for this product" | Creative Suite
if that doesn't help, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I have just transferred my application file from an Imac to an identical Imac, both running OS 10.9.5. When I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "pr

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I have just transferred my entire application file from an Imac to an identical Imac,
Say what?
Please use the proper installer.
Are you really talking about Photoshop 6 or about Photoshop CS6?

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I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
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I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

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Moving this discussion to the Creative Cloud Download & Install forum.
Anebz I would recommend fixing the connection error preventing the applications from contacting our activation server. You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.

Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

These are user to user forums. Most of us are paying customers. If you have a problem deactivating your software, you need to contact Adobe Support directly. They can most likely resolve the deactivation for you, and might be able to assist further in resolving your problem.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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Hi Glenn,
Kindly try out the steps mentioned in the link below and see if you are able to serialize your software.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Try Solution 2: Clean up cached user login information.
Please share the results after performing the steps.
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Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
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I got my adobe creative license but the app are asking for the serial number. What can I do?

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Welcome to Adobe Forum,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   Mac:
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   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
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YES!!! Now it works!! Great, do I have to register the product or it is just fine? (I mean each time I download a software from the pack it works automatically or I have to do something?). Great great great! Thank you!
One more question, I have Maveric and Windows on the same machine, it is count as one or two? I have now installed photoshop and illustrator on both, is it correct?
Thank you very much!
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Have creative cloud installed and Creative Suite 6 need both installed on this machine anytime I open acrobat it prompts for the serial number at least twice a day

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