Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists

Question

Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists follow link: http://www.adobe.com/go/kb407111. Have installed Bridge 5.0.2.4; Raw Ref Version 7.0.0.308; DNG converter_8_7_1.dmg; Bridge 5.0.2 Update 2. Also same problem with Lightroom which I don't normally use. Lightroom_3_LS11_mac_3_6.dmg installed.

Answer 1

In the link you posted it states that the Nikon 810 requires ACR 8.6 or newer.
Version of ACR are specific to versions of Photoshop. You cannot use 8.6 nor even 7.0.in CS5.
I believe that ACR 6.7 is the latest that will work with CS5, so make sure you have this installed and get rid of ACR 7.
Having 2 versions of ACR will cause problems.
You have already downloaded DNG Converter 8.7.1.
Have you double clicked the DMG file to allow you to install DNG Converter on your computer?
Be aware that DNG converter is a stand-along application and not a plug-in.
You need to open DNG converter at select the FOLDER that contain your .NEF files.
Don't open the folder and try to select individual files, it doesn't work that way.
After converting your D810 files to DNGs you can then open the DNGs in CS5
The problem is your camera didn't exist when CS5 & its version of ACR was developed.
i don't use Lightroom, but the list mentions Lightroom 5.6 as needed to open D819 so your 3.6 version of LR won't cut it.