Have done all the trouble shooting connection but my iPad still can not get wifi connection

Question

i have done all the trouble shooting connection but mu iPAd still can not get wifi connection

Answer 1

Hi Jo,
Each router is a little different but here are the basics: login to the router using the administrator account, should have that info from the installer, and then you should find something like security settings, or it may be advanced security.  There will be a setting to the effect of limiting access, or it may say allow Mac address authentication, or admit the Mac addresses in the table...if that is switched on, you can just switch it off and that will allow any wireless device to attach.  If you want to keep it on, then you have to enter the Mac address for the device you want to use for access.  In the case of the iPad, go to Settings > General > About > WiFi Address (another way of saying Mac address).  Enter that very long sequence in the router's Mac address acceptance table and that should take care of things.
Using the Mac address does not change any of the email settings, just limits attaching to the router in the first place.
If you are already getting email, you must be attaching already so this should not be an issue.  If you are having email issues, such as receive but not send, you may not have the outgoing server set correctly: Settings > Mail > Account > Outgoing server name (usually an SMTP server) and you may have to go to the advanced settings to enter the outgoing password (normally the same as the account/incoming password) and then check to see if SSL is ON or OFF...most common email services say to set to OFF.