Have HP 3050 All-in-One J3610, printing .doc and .docx from ipad with HP Home & Biz is not working

App starts to show "Processing"
Then sometimes "Rendering " then back to "Processing"
And then after up to 3mins,returns "Could Not Create Print Preview"
Which means can't proceed to Print
But absolutely fine with ,pdf - creates Print Preview instantly - and then Print works.
Registered OK
Tried turning off router and ipad and starting over
Any help appreciated before I abandon App.

Would you happen to have bluetooth on by chance? Bluetooth is known to interfere with wireless printing from the iPad.
Also let me know a little bit more about your wireless network (router brand, model, security type).
Thanks,
-Sean
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