Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe.

Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?

Hi Jakegosselin,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks

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I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

Can dld newer versions of Frfx but they are not getting installed?

I am able to dld newer versions of firefox but they are not getting installed ... Currently 'about firefox' shows my version to be 27.0.1 but when I go into the troubleshooting option it shows I have version 28.0 and 29.0 in my update history. Please advise. Thanks

Hi Irishman,
Have a go at the suggestions that follow and then post back with how you get on.
Obviously I have seen your post, and sorry you are having problems. Unfortunately this is likely to be because you did not take enough care on the Internet. It is all too easy to go to bad websites and pick up malware that once downloaded does things you may not like or expect.
Explanation 
'''This is not anything to do with Mozilla Firefox''', other than it is the browser in use. Such software is not bundled with or downloaded with Firefox installs or upgrades. ( You may get an option of thumbnails in otherwise blank spaces in newtabs in a version of Firefox later this year but that is a different subject)
Finding such adware may be problematic, after all it is either downright malware which will try its best to evade being found and uninstalled, or it is adware that a minority of people actually like and deliberately download and install, usually after clicking small print saying this will happen.
Suggestions to try to Uninstall or Remove Adware
First thing to try, check which search engine is selected ? Because this is so simple and could have an effect it is worth checking what Search engine is selected for the Firefox Searchbar. You may have changed that, or software may have,and that will affect other searches including those from the address bar and the start page. All you need to do is click the little downward pointing arrowhead in the search bar and check what is in use and what is available. In most countries Firefox uses Google by default.
Check the shortcut Icons - has an address been added ? Right click the icon on the desktop used to start Firefox has an address been tacked on to the end of that. If something has changed that Firefox goes to that address as it starts up. For comparison use a run command directly. In Windows & with Firefox not already open Use keyboard shortcut Winkey+Run then when you get the run option key in ''firefox.exe'' & hit return. That will run Firefox without any extra instruction.
Adware removal 
I you have got adware, or unwanted software especially if it also affects other browsers (So check the use of Internet Explorer) look for anything unexpected installed in the Windows OS, use the Windows Control Panel. especially if only Firefox is affected check what is installed as extensions and plugins by using the addons manager.
* USE '''New button -> Addons ''' Or navigate to ''about:addons'' ,by keying that into the addressbar
* Also see
** [[Remove a toolbar that has taken over your Firefox search or home page]]
**And this slightly dated article [[What to do when searches take you to the wrong search website]]
I will make a follow on post detailing malware removal steps. Note it is important to use up to date and multiple tools, not just your one favourite. No single tool detects everything. This one is particularly useful with adware problems
* * '''[http://www.bleepingcomputer.com/download/adwcleaner/ AdwCleaner: (for adware)]'''

HT4623 after updating my ipad some of the apps aren't usable. They are "greyed out" and it says "waiting..." below the app when I tap on it.

after updating my ipad some of the apps aren't usable. They are "greyed out" and it says "waiting..." below the app when I tap on it.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings

I have around 2000 photos on my camera roll as back up and now i am not able to delete unwanted photos and they are not even getting synced wid d computer so what should i do now?? they are using 9 gb of the space!!!

i have around 2000 photos on my camera roll as back up and now i am not able to delete unwanted photos and they are not even getting synced wid d computer so what should i do now?? they are using 9 gb of the space!!!

Chris CA wrote:
You cannot backup photos to iCloud.
You can enable Photo Stream (in Settings > iCloud) but only for 30 days and only a max of 1000 photos.
Then what does this mean? It was copied from the kb article that I posted above.
Reducing the size of your Camera Roll backup
If you take lots of photos and videos with your iOS device, you may notice your Camera Roll takes up most of your iCloud Storage backup. To check the size of the Camera Roll backup on your device:
On your Home Screen, tap Settings.
Tap iCloud.
Tap Storage & Backup.
Tap Manage Storage.
In the Backups section, tap your device.
In the Backup Options section, the backup size is displayed under Camera Roll.
To reduce the size of your Camera Roll backup, save your photos and videos locally to your computer with iTunes, and then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Camera Roll in Backup (see the "Deleting backups and turning off Backup for your Device" section above) orpurchase additional storage.

When i start a new email, it shows all of my old contacts. how do i get rid of the ones i dont want? they are not in my contacts info.

when i start a new email, it shows some of my old email addresses. how do i get rid of the ones i dont want? they are not in my contacts info.

Unfortunately the Mail app on the iPad/iPhone/iPod Touch does have the option to clear previous recipients. If you don't want to live with it, the only way to remove these cached email addresses from the Mail application is by restoring the iPad/iPhone/iPod Touch as a new iPad/iPhone/iPod. If you restore from backup, the cache is also restored.
This article shows you the screens you will see during the restore: http://support.apple.com/kb/HT1414

I just downloaded the ios7 and now it won't let me update any of my apps it keeps takeing me out of the apple store than all the apps that need to be updated are not on the list anymore

I Just downloaded the ios7 on my iPod 5 and it will not let me update my apps every time I try they are gone and it exiting out of the apple store also my battery has been dieing a lot faster lately too

@tx4kings
While on your iPhone
log out of iTunes
restart your device
connect to a strong wifi
log back into iTunes
update

Where do I find the themes that I downloaded. They are not listed in the Add-ons page anymore.

They are not listed in the Appearance Tab anymore like they were before. How do I change my themes now.

Hello paulb49,
Thank you for posting on Mozilla Support. We value and appreciate you as a user.
As far as I am concerned, I am sorry to say but you have lost your themes but my question to you is, did you uninstall Firefox then installed the new version or did you install the new version on top of the older version ?
Thank You!
Did you know that Mozilla Support is helped out by volunteers? Be part of SUMO! http://mzl.la/OJtpch
Donate more than $30 and get a T-Shirt! https://donate.mozilla.org/page/contribute/joinmozilla

I have photos on my ipad i want to transfer to my mac. they are not in photo stream

I have photos on my ipad that i want to transfer to my mac. they are not in the photo stream folder what do you suggest?

Last night I found an app called photo transfer. It's free in the app store, and then you'll pay $1.99 to have it on your ipad, iphone, etc. The phototranferapp.com site tells you haw to use for android.
(We haven't used it yet, but I've read so much here about people worrying about losing their pictures (because they're concerned that the pictures will be removed from all devices if they just delete, this can even help them.
Please note we have not bought it yet. And please read the reviews in the itunes store before you decide. From what I read, a few are still concerned about the deleting issue, but transfering pictures out of your ipad to make space with this app will only transfer them, not delete them.
Hope this helps.

After downloading and installing YOSEMITE (10.10) from the App Store none of my Browsers are working properly: SAFARI, CHROME and FIREFOX. You have to FORCE QUIT.

iMac 21.5 inch 2010 model year. 3.06 GHz, 8GB RAM running Latest YOSEMITE 10.10 dowloaded and installed from App Store about 24 hours ago (Mon-27thOct)
I have ADMINISTRATOR rights but my son's account does not and he has worse problems after upgrading to YOSEMITE. FIREFOX Version is 23.0.1
CHROME version is 38.0.2125.111
Occasionally after dozens of attempts you may start loading a page but it is painfully slow.

If it is a problem with all of the browsers then it suggests that it is caused by an incompatible internet plugin (which is affecting all of them).
I would try a safe boot (restart and hold down the shift key until you see the apple logo). A safe boot does some diagnostic things and cleans some caches; it can take longer than a regular boot so be patient. If your browsers work better in a safe boot, that suggests that the problem is from some incompatible third party software (like an internet plugin) that you have installed. Then it becomes a trial and error process to find the culprit and uninstall it. A safe boot is a diagnostic maneuver; it usually won't fix things but it can help figure out where the problem is.
Why don't you try the safe boot and then report back.
I would not use chrome, BTW. Google has a talent for creating apps that don't play well with Macs.
Also: have you used any "maintenance" or "cleaning" utilities like CleanMyMac or MacKeeper?

I just reimaged my computer. When i installed Firefox 6.0 it did not import my favorites from IE. They act like they import but when I go to my bookmarks list they are not shown. I have tried all of the normal methods to import them with no success.

'''bold text'''Windows XP, dual core 1.7 GHz dual core dell latitude 6300.

I went to the link you said to and then clicked on the "Firefox Free Download, 9.0.1 for Windows, English (US)" and that took me to ''http://www.mozilla.org/en-US/products/download.html?product=firefox-9.0.1&os=win&lang=en-US'' which had another limk to click on to start the download.
The file downloaded but when I tried to run it my AntiVirus (ZoneAlarm) said that it was corrupt. So I removed that file and downloaded another from the same site and ZoneAlarm said that was infected and a contained possible malicious virus.
So now I have no Mozilla Firefox and do not know how to get it back in a version that will run.
Anyone, please help if you can.

5 of my apps in the app store on my I pad are frozen at installing. I cannot access the apps to usze them or complete the update process.

My ipad app store is frozen for 5 apps insalling. I cannot access the apps or finish installing updates

If the App Store itself is frozen, quit the app completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If the updates themselves have stalled - try some of these things and see if they help.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

I plugged my ipod 5th gen into my pc and it added 15 songs (7 different ones) but they are not downloaded, installed and you can not delete them

Any solutions on how to delete the "ghost songs" ?
P.S I deleted all the songs from itunes and restored from backup but that did nothing

Mine had been fading for a while before the warranty was up, and then became mostly unchargeable in the eleventh month.
I took it to a Genius bar where they were able to test it and swap it for a new iPod touch.
Just make sure you have done a very careful backup before you go, I have had weird sync problems after the swap, getting my stuff back.
I suggest the simplest method is to clear off just about everything you can, especially the photos. Less to chase when things go pear shaped.
Peter

All the emails in my inbox have disappeared apart from the last 2 day's worth, they are not in the deleted folder either

I have my 3 bt email addresses linked to Thunderbird. This morning when checking emails I found that 1 of the accounts is missing everything apart from the last 2 days worth of emails. I've logged into BT and all the emails are there but not in Thunderbird, how can I get them back?

Delete your e-mail if you are dealing with Yahoo or Google or Apple, and then add the account back in again. This will reload those e-mails. If you have the same problem, then, you may have a problem in your Mail app, and you may have to reset you iPad to factory default in iTunes to reload a fresh and clean copy of the e-mail app. Always be sure you do your backups before fiddling around with your iPad, like this.
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414

I have album covers showing up on the wrong album in iTunes.   iTumes will not let me delete them. I have a new laptop with Windows 8.

I have album covers showing up on the wrong album. iTunes will not allow me to delete them. It acts as though it did, but does not, with no error message.

Hi,
No available software and drivers for Windows 8.1:
   http://support.hp.com/us-en/product/HP-Photosmart-C5500-All-in-One-Printer-series/3575176/model/3575...
Please try Software and drivers for Windows 8 for the series:
    http://ftp.hp.com/pub/softlib/software12/COL30128/mp-109095-2/PS_AIO_04_C5500_NonNet_Full_Win_WW_140...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
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Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe.

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