Have just bought an ipad but have forgotten my gmail password. I have used this gmail account for my apple id, if I set up a new email account on the ipad , do I have to change this apple id. Am a very confused novice!!!

I have recently bought an Ipad but have forgotten my gmail password that I use on my Mac. I have used this email as my apple ID. If I now set up a new email account on my Ipad, do I have to change my apple ID as well as my apple password! HELP A VERY CONFUSED NOVICE!!!

On your Mac, try to access your gmail account. There should be a link you click for "Forgot My Password". Click it and try to retrieve your password.
 Cheers, Tom

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I have just bought snow leopard, but my computor tells me i am not a intel based mac help

I have just bought snow leopard . but my computer tells me it is no good as my computer is not a intel based mac

I am sorry to hear about your unfortunate mistake Catri. It should not be too difficult to sell your DVD for slightly less than you paid for it. It is too late to help you now but the following may help others reading this post.
Many people are happy with OS X 10.5.8 but if you want to update here is my general advice:
To get information about your Mac click the apple (screen top left) and select About this Mac. This will give you your OS number. Then click More Info to see which Processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above as these OSs are for Intel only. You can discover more about various Macs at: http://www.apple-history.com/
The OS numbers and names are:
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that.
You can buy Snow Leopard here:
http://store.apple.com/us/product/MC573Z/A
For details about upgrading this to Lion or Mountain Lion see:
http://store.apple.com/us/product/MD256Z/A
In each case check that your Mac complies with the requirements.
If you are not in the US you should use the Change Country link at the bottom of the page.

I have just bought a MacBook but can't seem to sync my Contacts or Calendar from my iPhone 3GS to my iTunes, I have tried everything, even the icloud doesn't seem to do it.

I have just bought a MacBook but can't seem to sync my Contacts or Calendar to the Address Book or iCal via iTunes, I have tried everything including watching support videos and putting this into a search engine. Even icloud doesn't seem to be doing it.

If you are trying to sync via iCloud, make sure your MacBook is running OSX Lion 10.7.7, and that you have set up your iPhone as described here: http://www.apple.com/icloud/setup/ and you MacBook as described here: http://www.apple.com/icloud/setup/mac.htm (including turning On Contacts and Calendars as shown in step 3). If you're syncing via iCloud don't check to sync in iTunes too (on the Info tab in iTunes) or you may end up with duplicate data.

My 10 yr old wants to text from his iPod touch. We have 1 family Apple ID. How can I monitor his texts without receiving all of his friends messages? Do I need a separate Apple ID or can I link a new email address to the same Apple ID?

My 10 yr old wants to text from his iPod touch. We have 1 family Apple ID. How can I monitor his texts without receiving all of his friends messages? Do I need a separate Apple ID or can I link a new email address to the same Apple ID?

Just an email address
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime

HT1267 HAVE SET UP AN INCORRECT EMAIL ADDRESS. The call centre set up a new email address as the Username. I am unable to access the new account because the default on my phone is the email that is incorrect. How do I get the correct email as default

I HAVE SET UP AN INCORRECT EMAIL ADDRESS. The call centre set up a new email address as the Username. I am unable to access the new account because the default on my phone is the email that is incorrect. How do I get the correct email as default??

Thank you for your help, much appreciated
Regards
Geoff

I have set up a new email account however it is unable to connect to the smtp server as it seems to be offline - how do i take the smtp server online?

I have set up a new email account however it is unable to connect to the smtp server as it seems to be offline - how do i take the smtp server online?

the smtp server is the property of the mail provider and running in their server room
talk to them
and make sure the ports required by the mail providers smtp server are not blocked by your firewall or by your router or by your isp

I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).

I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

Can you set up group distribution email lists in the IPAD 2?

Can you set up group distribution emails lists in the IPAD 2?

Yep, same request. Apple, get on that.
Macbook 2Ghz, black, 2GB Mac OS X (10.4.7)

Hi there, I have just bought an ipad4 but it will not connect to my internet. I have tried every suggestion going to no avail. My netgear DG834g router is fairly old , do you think this is the problem? I am at a loss now and very frustrated!

Hi there, I have just bought my first ipad4 and have spent all weekend trying to connect to the internet. I have tried all Apple suggestions to no avail
. My Netgear DG834g router is a few years old now. Do you think this may be the problem? Do they have compatibility issues after a while? My ipad upgrade is IOs 6. I am at a loss what else to do and needless to say extremely frustrated!
Thanks.

First check that your router has its latest firmware.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
 Cheers, Tom

I have quicktime 7 and have just bought quicktime pro but have no idea how to download it

I have quicktime 7 and have just bought the upgrade to quicktime pro but hav eno idea how to down load it, help

You should be able to enter the code into the preferences dialog of your existing QuickTime installation to upgrade it to pro.

Has mail changed so that Apple Mail is deciding to make all new email accounts IMAP?

I am unable to create a POP mail account on my computer or my iPhone today. I have 8 other email pop accounts with the same server. Trying today to replicate the same steps with a ninth email account, APPLE Mail is deciding that it is IMAP, and will NOT let me revise the "account type".
Does anyone know if this is a system-wide change effecting new email accounts within the past few days?

You should be adding the Mail accounts by using System Preferences', Internet Accounts.
Correction, that should be: You should be adding the Mail accounts by using System Preferences', "Mail, Contacts & Calendars."

HT4623 I have just bought an iMac but when I try to connect my iPad with it it comes up with warning message saying I need to download iTunes version 10.6.3 or later. When I check for updates my iPad tells me that its upto date with OSI 6.1.3 how can I fi

Can anyone help? I have bought an iMac but when I try to sync it with my iPad it says I need to update the iPad to version 10.6.3 or later yet when I try to update the iPad it says it has the latest update which is 6.1.3 how can I fix this so I can sync the two?

Its not telling you to update your iPad, its telling you you need to download a recent version itunes on your computer.
Go here to download the newest version of iTunes.
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com

HT2305 i have just bought a iphone 5 and am trying to back my 4 up so i can transfer everytghing on to my 5. it has said i need to update my itunes which i have tryed to do but still isnt working any help please

i have just upgraded my iphone 4 to a 5. and was trying to back my 4 up on the computure so i could get all my pics and music on to my 5. but its saying i need to update my itunes which i have tried to do and is still not working any help please i have been trying for hours

how is it not working?
what version of itunes?
what ios on iphone4?
does it give an error msg?

I have just bought Element 11 but cannot get it to recognize Windows Mail as my Carrier

Previously I used Elements 7 to send photos to friends, but I bought a Nikon D800 Camera, and elements 7 does not support files from that camera, so I bought Elements 11, but cannot get it to access Windows Mail as my carrier. When I try to e-mail photos it only shows Microsoft Outlook or Adobe Mail to choose from. How do I get the program to understand that I use Windows Mail as my carrier.
Renzo Valle

Dear Jeff,
I use Windows Mail all the time and it is the Default e-mail carrier for all my other programs and is the only carrier that I use in my computer. I use Windows Mail with Elements 7, Wordperfect and Word. The only reason I bought Elements 11 was because I had bought this new camera with 36.3 mega pixels, Elements 7 could not handle these files, and I was advised to buy Elements 11, which works fine with these files. I do not understand why Elements 11 did not recognize Windows Mail as my default, and does not give me any options other that Windows Outlook or Adobe Mail. There must be a way to get into this programs setup to alter this, but I cannot find any way which would allow me to do that. Can You help me.
Renzo Valle

Have iTunes version 10 .3 but do not understand cloud in iTunes 11.03 can someone explain it and also how do you find duplicates in new version and will the new version sync with my iPod Classic which I have had for 4 years

I have iTunes version 10.03 which I love but my iPad Apple mini has iOS 7 but I don't understand the new iTunes what is the cloud shown next to the music and how can I find duplicates can anyone help me navigate the new iTunes and will the new version sync with my iPod Classic which is 4 years old

The main differences between iTunes 11 and earlier versions are the loss of coverflow and ability to have multiple windows open.
In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
ALT to temporarily display the menu bar
CTRL+B to show or hide the menu bar
CTRL+S to show or hide the sidebar
CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
If you don't like having different coloured background & text in the Album (Grid) view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
With iTunes 11.0.3 and later you can enable artwork in the Songs view from View > Show View Options (CTRL+J) making it more like the old Album List view
View > Show View Options (CTRL+J) also contains options to change the sorting of grid based views
The cloud icons give you access to stream or download any qualifying past purchases that you don't currently have downloaded to the library.
Regarding duplicates, things haven't really changed. Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin. Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
Yes, iTunes 11 will support your iPod classic.
tt2

Have just bought an ipad but have forgotten my gmail password. I have used this gmail account for my apple id, if I set up a new email account on the ipad , do I have to change this apple id. Am a very confused novice!!!

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