Have paid for adobe cloud but now it is say start your trial

have paid for adobe cloud but now it is say start your trial

There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CS6).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree

Similar Messages

  • I have paid for adobe cloud but now it says 'Trial expired'

    I have a monthly subscription to Adobe cloud apps.
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    What can I do? I pretty sure I'm allowed to use at home machine too.

    Have you activated on more than two machines or more than two times?
    Please refer to :
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
    If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
    1. Sign Out and Sign In back following the steps:
    Sign out, Sign in | Creative Cloud Desktop app
    2. Delete the OPM.db file: 
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Creative Cloud.
    Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
    Access hidden user library files | Mac OS 10.7 Lion
    3. Reset your Hosts File: (follow the steps 3 from the link below)
    Sign in, activation, or connection errors | CS5.5 and later
    Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
    Thank you.
    Regards
    Rajshree

  • How do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos

    how do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • I have paid for adobe but everytime i try to upload a pdf to adobe and convert it to word it fails !!! i have been trying for days now

    I have paid for adobe but everytime I try to upload a pdf to adobe and convert it to word I get a fail message after about 5 minutes waiting

    Hi Scott,
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    Also,
    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
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  • Yesterday Adobe Helpdesk gave me a link to manually update my monthly paid for Photoshop CC and now I am getting 00 day trial version expiration warnings, but I paid already for 5 months. How fix this today?

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    I have paid for creative cloud, photoshop works fine but it will not let me register Lightroom

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    I have paid for the photoshop, but I haven't  received the E-mail of its installation. What should I do? or could you please resend the e-mail for me?

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    Todd Sauve
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