Have personal Apple ID account which allows me to download apple apps but when I go to update the apps Apple ID pops up thats not mine and cannot log in to update apps. Brand new IPAD never any other user

Is the AppleID listed in Settings --> Store and Settings --> iCloud the same?
If it is a totally different ID and not a slight variation of yours, I would definitely take it back to the store. You may have bought a returned item that had been setup previously.

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TS3274 My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.

My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.

Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
According to Fly150 in another discussion, this is a workaround - for the time being.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

HT4623 I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that

I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that.....what can I do?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I go to download an app but when i go to hit the price/free button it does nothing and will not let me continue to download...how do i fix this?

I go to download an app but when i go to hit the price/free button it does nothing and will not let me continue to download...how do i fix this?

Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
Willow37 wrote:
I no longer have this email account and do not remember the password associated with it. What do I do?
If necessary...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...

HT4623 I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

Hi there KrisonCastillo,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

I was set up to use mac mail but it is slow so I have switched back to gmail. When I write an email the first letter of each sentence does not capitalize and it use to. what do i do...

When I bought this computer it was set up for mac mail but i am not using it it's to slow. i am using my gmail thru safari and when I type an email the first letter of each sentence is NOT capitalized and it use to be, any help is appreciated.

Talk to Google. Gmail is not an Apple product. Writing an email message is using the Google editor.

I successfully downloaded ADE 4.0 MacOSX, but when I try to open my epub file, a pop up box comes up and says: No available application can open it. Anybody have any ideas on how to correct? Thanks

Successfully downloaded ADE 4.0 MacOSX, but when I try to open an epub. file, a pop up box says: No available application can open it. Anybody have any ideas on what I can do to open the file? Thx.

Successfully downloaded ADE 4.0 MacOSX, but when I try to open an epub. file, a pop up box says: No available application can open it. Anybody have any ideas on what I can do to open the file? Thx.

The URL is not valid and cannot be loaded. This statement comes up on almost any attempt to log into or click a link to anything at least on 2 tries, then the site comes up. what's up with this?

firefox v 3.6.13 is what I use. If I select something from "read Later" or a link from the home page to another site, I get that message - The URL is not valid and cannot be loaded. in a box that pops us a couple of times, then the site I want.

Please [https://bugzilla.mozilla.org/show_bug.cgi?id=713167 see this.] Installing [https://www.microsoft.com/download/en/details.aspx?id=5638 Visual C++ 2005 SP1] or the .Net Framework 3.5 SP1 may help mitigate the issue.

I athorized my iPod so that I can transfer my purchases onto my new computer which has also been athorized to my account but when I try to transfer the music i get a messegestating that my iPod is not authorized to transfer the music back can I get help?

I have athorizedmy iPod so that I could transfer my music purchases bytomycomputer but when I attempt to do thisiget a messege stating that my iPod is not authorized to do this. What step am i missing in the athurization process? Some of my purchesse onmy iPod have some how disappaeared from my iCloud account and I can't find them so the only copy of the music I have is on my iPod can any one help me?????????????????

Hello Fanzaria,
Congratulations on your new computer! It sounds like you are trying to transfer your iTunes purchases from your iPod to iTunes on your computer, but you are repeatedly getting an authorization prompt.
Is it possible that some of these songs were purchased with an Apple ID you may have been using at another time? You mentioned that you don’t see these purchases under your past purchases in the iTunes Store. I recommend checking to see if they are hidden under your current Apple ID using the steps in the section titled “To unhide your purchases” in the following article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are not seeing all the songs you expect to see after checking for hidden purchases, I recommend searching for an older Apple ID that you may have used. Use the steps in this article to find your Apple ID:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
If you find an alternate Apple ID that you used, authorize iTunes with that Apple ID:
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
I also recommend reviewing the following article for the issue you are experiencing. I recommend reviewing the full article but specifically the section to Remove the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

Whenever I press the unlock button on my iPod touch 4g it shows just a blank white screen. Brand new iPod, never dropped.

Ive restored it but it hasn't been working. When I press the unlock button it turns white. This happens usually always but sometimes if I get lucky it'll work fine. I got this iPod off amazon and that is how it came. Any suggestions?!

I've done that multiple times but it doesn't fix it, because when it's back on, the problem happens again. I've even called Apple and they told me to restore it, and I did, but still nothing changed, exept that I've lost everything on my Ipod Touch.

I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync. Any ideas on how to fix this?

I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

I have recently aquired my husbands iphone4 but when i send a mail it still has his name on it not mine even though the hotmail account etc is changed

I have just aquired my husbands iphone 4 but when i send an email it still comes up with his name as the sender even though i have changed the hotmail id etc

I said that rather confusing.
He has a 25 dollar balance in credit due to a gift card we redeemed.
He purchased something in an app he got and it did not seem to deduct it from his
available credits.
basically i want to make sure the credits will be used before my card was ever charged for anything.
does the app store use available credits before resorting to the credit card on file?
thanks

How can I make my Apple TV more reliable? It takes a day to download a HD movie on a T1 to play later, but when I try to play the movies, Apple TV can't, and says try again later. Doesn't the day download time put the HD movie on the Apple TV device?

How can I make my Apple TV work? I downloaded two movies, to play later, on April 4, 2014. I tried to watch them this evening only to get a message they are not available and to try later. How long can it take Apple to download the movies? I encourage anyone thinking about buying an Apple TV to get a different media player that is reliable. Apple TV is not worth the money, nor the time it takes to download movies, nor the effort trying to get your money back when Apple TV fails,and it failsl oftern.. Apple never seems to have a problem charging for the movies, but it frequently has a provlem delivering what people pay for.

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

I have a dvd (The Hunger Games) downloaded on iTunes, but when I go to sync it with my iPhone 4s it is not there....Why??

Hello. I have a dvd (The Hunger Games) downloaded in my iTunes library, but when I go to sync it with my iPhone 4s its not there. Why is this?? Im quite confused.
Any help is greatly appreciated.

I'm afraid you may be out of luck
https://discussions.apple.com/thread/5337974?tstart=0
What specifications precisely does your Mac have? CPU, GHZ, RAM, model?

The candy crunch icon disappeared off my phone the other day. I try to redownload it through the App Store, but it doesn't give me the option. Will only let me open it and I can resume play. What's going on? All other apps still there.

The candy crunch icon has disappeared from my phone. I went to the App Store and pull it back up and it doesn't give me the option to install it, just open. When I do, it takes to my game where I left off. So my game is still there, but I can't install it on my phone.

Hey PlayerPS,
Thanks for the question, and welcome to Apple Support Communities.
It sounds like the application you are looking for is indeed still on your iPhone. You can confirm this by searching in the Spotlight Search for this application. It may have accidentally been moved to a folder, or an additional Home screen:
iOS: Understanding Spotlight Search
http://support.apple.com/kb/HT3636
via http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Thanks,
Matt M.

Have personal Apple ID account which allows me to download apple apps but when I go to update the apps Apple ID pops up thats not mine and cannot log in to update apps. Brand new IPAD never any other user

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