Have to update my iPad 2 iOS and don't know how to backup or sync photos and music, videos etc, to my windows 7 laptop. Then Iknow I need to update to iOS 5 before I can restore apps, and media, etc. Please help me, as I am not computer savvy.

I need help on how to back up my  iPad 2  or sync my photos, videos, and music to my windows 7 laptop, b4 I can upgrade my iOS to ios5 and restore my appss and files, simple instructions please as I am not  computer knowledgeable, thanks for any help!

When connecting ipad to itunes, in the Summary tab (in itunes for your device), look in the Backups section and choose to back up to itunes.
Read this...  import photos to your computer...
http://support.apple.com/kb/HT4083

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    I get the following error message and don't know how to correct it: Sync encountered an error while connecting: Unknown error, Please try again.

    There have been problems reported with Sync.
    They are working on it, so please try again later when those problems are fixed.
    *https://services.mozilla.com/status/
    *http://twitter.com/#!/mozservices

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    If you imported them to your computer, then they will be there.
    If you did not put them anywhere but your iPhone, then they are gone.
    Sorry

  • I have bought new apple iPad but I don't know how to verify my Apple ID can you please help me

    I Have bought new apple I pad but I don't know how to verify it can you please help me

    When you create an iTunes account you should receive an email to the primary email address that you put on the account - that email should have a 'verify now' link in it which you need to click on and which will open a browser for you to log into your account from.
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    I accidently chose to reset my settings and don't know how to restore it to before.  I was trying to get rid of something and resetting the settings would solve problem but I have just made everything worse.  Can anyone help me?

    You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

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    I am new to Apple and just bought an ipad air.  I have a Telus email acct and don't know how to set up a group.  Can anyone help me?  Thanks

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  • Hi my name is Catherine I have downloaded digital editions and a book to my PC but wish to read this on an iPad. I have downloaded Digital Editions on the iPad and don't know how to authorize it. Will the book automatically download onto the iPad once tih

    Hi my name is Catherine I have downloaded digital editions and a book to my PC but wish to read this on an iPad. I have downloaded Digital Editions on the iPad and don't know how to authorize it. Will the book automatically download onto the iPad once tihis is done and I open my account on the iPad?

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  • I have a new MacAir and don't know how to get info from my USB stick and my SD photo card.  Can anyone help me please?

    I have a new MacBook Air and don't know how to get info from my USB stick and get info from my SD card.  Can anyone help, please?

    Plug the stick and/or card into the appropriate slots on the side of your Air. Do you see icons for the devices appear on the desktop? Click into them to see what files are there.
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  • TS2446 Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

    Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Me and my partner are currently using the same apple id and have no space left on our devices. We are currently waiting on the iphone 6 plus to arrive and don't know how to transfer all data to the new phones.

    Me and my partner are currently using the same apple id and have no space left on our devices. We are currently waiting on the iphone 6 plus to arrive and don't know how to transfer all data to the new phones.?

    I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
    What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
    Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
    Thanks again for "anyone" that can help me!!!

  • How do you transfer the content from an iPhone to a PC? I have to use a PC for a while and don't know how to put my stuff on to there from my phone

    How do you transfer the content from an iPhone to a PC? I have to use a PC for a while and don't know how to put my stuff on to there from my phone

    If you're talking about music and movies an i-device was not designed for unique storage of media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing music and movies is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred from a device to a computer.
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  • I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

    I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

    There is no need to download anything to solve this problem.
    You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
    Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    Triple-click anywhere in the line below on this page to select it:
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    Right-click or control-click the line and select
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    If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
              Go ▹ Go to Folder...
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    Move each of these items to the Trash in the same way:
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    /Applications/Reset Search.app
    /Applications/Uninstall Genieo.app
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    /Library/LaunchAgents/com.genieo.engine.plist
    /Library/LaunchAgents/com.genieoinnovation.macextension.plist
    /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
    /Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
    /usr/lib/libgenkit.dylib
    /usr/lib/libgenkitsa.dylib
    /usr/lib/libimckit.dylib
    /usr/lib/libimckitsa.dylib
    ~/Library/Application Support/com.genieoinnovation.Installer
    ~/Library/LaunchAgents/com.genieo.completer.download.plist
    ~/Library/LaunchAgents/com.genieo.completer.update.plist
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    Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
    Step 2
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
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    Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
    Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

  • I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

    I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

    Hi maggieanntb, your sister's Apple ID came up because an app(s) was downloaded using her account. To prevent that from happening, you would have to delete the app(s) that were downloaded on her's, and re-download them using your own Apple ID.

  • TS3694 my ipod is locked and i need to update my ipod but i don't know how HELP

    my ipod is locked and i need to update my ipod but i don't know how HELP

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    When you restore the iPod will also be updated. Make sure that you have iTunes version 11 on the computer.

  • I have realised over time I have created multiple accounts. I have bought music on my iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know how to contact someone to help.

    I have realised over time I have created multiple accounts. I have bought music on my Iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know  how to contact someone in Itune to help me.  PLEASE

    I don't have the app adn no expereince with it, but it appears basec on teh app description you may need it installed on your MAC as well to download the files.
    You might find help on the vendors website: http://www.nfinityinc.com/index.html

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