Having a problem downloading w/Adobe Reader Ver. 9.4.2 that does not occur with Ver 8.2.0

I use a screening service
for rental applicants that provides their reports in pdf format.  I am unable to view or view some of their reports when using Adobe Reader Ver. 9.4.2.  However, I can view and print all of their reports when using Adobe Reader 8.2.0.

There is no Adobe Reader version 9.4.2 (yet); the latest version is 9.4.0.  If you do have 9.4.2, then it is most likely not a genuine Adobe Reader.

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    == This happened ==
    A few times a week
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    We have a couple of KB articles that may be helpful for you:
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