Having issues running the creative cloud installer.

I have downloaded the installer for the creative cloud. When I try to open the program the following message appears:
I am running Windows 8.1 and I have already tried to download it, used the adobe creative cloud clean up tool, and cannot find anything that is running. I have also tried to find any other file that I could uninstall and could not find anything in my Programs list.
Any help would be appreciated.

restart your computer and before doing anything else check task manager for adobe programs running and shut them down.  then install.

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