Having problem with my hp officejet j6480 all-in-one printer

i am having problem with my HP officejet j6480 all-in-one printer it prints very slow
the operating system is windows 7 32-bits i download full driver software but that did not fix the problem
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Hi - Does it print slowly from all applications or just certain ones? In either case, you can try following the steps in this document.
In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties. Click on the Advanced Tab and select Print Direcly to the Printer.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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Call and/or check HP Support website for updated drivers. You can also check KB Articles: http://support.apple.com/kb/HT3669 Printer and scanner software available for download
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I can not get my printer setup wirelessly. When I send a print job to it, the message comes back, printer offline.
I can hook up the USB cable and it prints fine. I installed the software on my IMac as instructed. I used the HP Printer manager. My IMac is setup with the airport and I have a wireless router.
Through the setup button on the printer I printed off the "wireless network test report" and the "HP network configuration" page. They show no errors.
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Officejet J6480 All-in-One Printer prints document leaves "error sent to printer" message in que.

I have an officejet 6480 connected wirelessly that I'm printing to from an eithernet connected computer running Windows 8. When I print a document from various programs (notepad, adobe, outrlook, etc.) the document prints OK, but I'm left with a message in the que under status that says "error - sent to printer". 8/2 is listed under pagesand I'm printing a two page document. I've run HPSSdr and it says errors were found and it clears the que, but the next time I print I have the same problem. The printer is connected to an Actiontec PK5000 wireless/eithernet DSL modem/router. It is a securred router with a WEP password. When I do a test print from the HP software it clears OK, but it leaves the other message in the que. I also ran SFC /scannow, which didn't find any problems.
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The problem seems to have rectified itself. I did a system restore to before the last required updates and still had the problem. I reinstalled the updates that were removed and the problem seems to have gone away. I had to turn off and back on the printers wifi connection because I was getting a printer unavailable message. After all that it seems to be working now.

Officejet J6480 All-In-One Printer

I just bought a new Dell tower with Windows 8.1. When I was installing the printer's software, it told me that I needed new software for a 64 bit computer, which I found online. Everything seemd fine for the type of documents I first printed. However, when I attempted to print a document created with Microsoft Works, I would get an error message telling me to clear a paper jam, even though the printer would kick out a blank sheet of paper.
I would always check to make sure there wasn't a jammed piece of paper, even though I knew there wasn't one. Three times I unplugged both the power and USB cords, and still it would not print. I finally created a new document from a blank letterhead page, then copied and pasted the content of the first document. That new document printed. However, this afternoon, when I attempted to print another Works document, I got the same paper jam message, even though it kicks out a full sheet of paper. I tried my same fix, creating a new document, but this time, I got the error message.
This afternoon, I downloaded HP's Install Wizard and Print And Scan Doctor. Both told me nothing was wrong. I then uninstalled and reintalled the printer's software. Again, I get the same paper jam error message, though the paper does not jam.
I am able to print documents created with Quatro pro though, with no problems. Thinking the problem has to be with Works, yesterday, I uninstalled and reinstalled that program, which did no good. A thought did occur to me right now, I use Works 9, an outdated program (I know, I'm probably the only one still using Works and Quatro pro). Could this be the problem?

Hey there @GnirpsNevets , welcome back to the community
Yes, using Microsoft Works could very well be the issue. You have tried all of the troubleshooting for the printer that I would have suggested to you in hopes to have it working for your however, it's discontinued and support on it seems scarce.
Check out this alternative from Paul_Tikkanen to see if that helps:
Re: Microsoft Works
Best wishes!
R a i n b o w 7000I work on behalf of HP
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Take a look at this help link.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

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I'm having a problem with my
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That is the only way you can clean the ink cartridges. I would recommend contacting HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

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I don't know how to do this without using a mouse point.
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HP OfficeJet 6310 All-In-One printer on a iMAC OSX version 10.9.5 system
Hello,
As I don't print in color much but had need to I discovered my printer not printing in color. I trouble shooted and even replaced with an new HP95 new from Office Depot ( I never buy refilled). The printer still won't print color but it advances the paper as if it was printing - just no ink on paper. I have cleaned thoroughly the ink jet heads, cartridge area, and run all the alignment and printer utilities. The test page print does not show color either. I have no error messages. Don't know what else to do.
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Hi there @dhengr!
Thanks for contacting the HP Forums!
I can see your having a print quality issue with your HP OfficeJet 6310. I should be able to provide documentation that will help locate a resolution. You mentioned you have already tried another HP95 tri-color cartridge with no resolution. I also noticed you said that the quality report from the printer also has no color ink.
If a stand alone test report is performed from the front of the printer such a printhead cleaning or print quality report and there is no color on the page then you are likely looking at a hardware issue within the printer. I have provided a document regarding Missing, Faded, or Dull Colors on the HP Officejet 6310 All-in-One Printer. If you follow the document from start to finish and still have the same issue then I would recommend contacting our HP tech support via phone. They deal with hardware warranty and replacement options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great weekend and thank you again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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How to download hp solution center for windows 8.1 on officejet j6480 all in one

I would like to install HP Solutions Center on my new HP computer which has Windows 8.1. My printer is HP Officejet J6480 all in one.

Hi,
Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hello all,
My Officejet 7310xi All in One Printer no longer connects wirelessly.
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Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
Ok, so what we are going to start with here is; a full print system uninstall and reinstall and run it through USB to test the printers functionality.
Here is how you uninstall the whole printer software on 8.1 >> Uninstalling The Printer
Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
Look forward to hearing back from you! Have a good one!
I worked for HP.

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Please let me know if you found this useful or not. If you require further assistance, I will do my best to assist you.
Mario
I worked on behalf of HP.

Having problem with my hp officejet j6480 all-in-one printer

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