Having problems with family sharing invites

Hi, I send the invite to my son, which appears in his email, but when he views the invite it does not come up with the option to accept or decline and is therefore unable to join?

Set the iTunes login and password and the e-mail addresses on the iPad iCloud setup to the same as the owner of the Family Sharing and iCloud account, which in this case is you.

Similar Messages

Problems with Family Sharing

I have not been able to get Family Sharing to work well with my child. I have set up Family Sharing where I am the organizer, my wife is a parent/guardian, and my kids are also in as family members. My youngest is under 13, so I set up an @icloud appleID for her for use on her iPod. No issues in setting it up but I am having two ongoing problems - my guess is that they are related;
(1) When I go to purchases on my iPhone, the following is at the top of the screen: "This iTunes account is set up to use Family Sharing with a different iCloud account than [email protected]" Where [email protected] is my daughter's appleID. I am signed into everything on my iPhone under my appleID, and she is signed into everything under her appleID on her iPod.
(2) She went to download a free app from the App Store. It prompted her to "Ask to Buy" and she selected send. I never received the notification to approve her "purchase" The only way to get the app on her iPod was for me to "purchase" it on my iPhone; she could then download it from purchases on her iPod.
From my searching the communities and other forums (1) seems to be a common problem, but I have not yet seen a global solution posted. (2) also seems to be prevalent.
Note that when my son went to purchase an App for the Macbook Air, I did received the notification.
Any assistance would be great.

Hey Charliebunny,
Thanks for the question. The following resources may help you grasp a better understanding of Family Sharing:
Family Sharing
http://support.apple.com/kb/HT201060
Sharing purchased content with Family Sharing
http://support.apple.com/kb/HT201085
Thanks,
Matt M.

Anybody having problems with home sharing with iTunes 10.5, iOS 5 and the VZW iPhone 4?

I installed the updated itunes 10.5. Updated my Verizon iPhone 4 to iOS 5. So far so good with one exception.... I can't get home sharing to work properly. I've enabled home sharing (via my Apple ID) on both iTunes and my iPhone. I've disabled, reset and messed with my firewall to no end. But even though home sharing appears enabled, I never get the option to access 'shared' as is supposed to be present when pressing the 'more' selection in the ipod app on the iPhone. It's not there. Also even though sharing is enabled in iTunes, I don't see home sharing in the tree on the left column in iTunes. (It appears briefly when I enable home sharing, but disappears as soon as I acknowledge that I've enabled home sharing) I'm running Windows 7 (32bit) with Norton Security Suite. And my WIFI connection from my phone to my network is present.
Help?

Well after trying all of that a few times, I re-read an Apple document in regards to home sharing problems (http://support.apple.com/kb/TS2972). Yep and in their document, did that, did that, did that... hmmm wait a second... I didn't do this and in fact this is the only thing I didn't do.... So I did it and voila`, it worked.
Anyway, I cycled the power on my Linksys E2000 wireless router. That's it. I didn't have to change any settings in the router. Now every time the 'shared' selection is available on my iPhone and it is definitely a sweet feature!
I hope that this solves your problem as well (assuming you haven't already tried it!)
As for iCloud, I don't think the music in the cloud functionality is available yet. I believe that's to arrive at some future (hopefully sooner than later!) date. Not positive though.... it may already be available and I too don't quite know how to use it!

I have a problem getting with family Sharing on iphone 6 . Set up was complete but it does not show purchases.

I have a problem with Family Sharing on iphone 6+ (ios 8.1). Set up was complete but it does not show purchases on my phone or my wife's. Can any help me? Worked on my iPhone 5.

Hello, kinsnite.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
If you don't see your family's shared content
http://support.apple.com/kb/TS5449
Cheers,
Jason H.

Difficulty with Family Sharing

I'm having a bunch of issues with Family Sharing. Since in apparently touches the App Store, iTunes Store, iOS, and OS X / iTunes, I'm not 100% sure where to post this.
I have a family of 4, all of whom have unique iTunes IDs. For me (primary user / organizer) I have 2 IDs. One for iTunes. one for iCloud (data). All other users have one ID.
I set up family share, and added my wife as a parent, and my two kids as children. No apparent problems.
When I tried to test it out, I ran in to the following issues:
1.) each of my children were invited to become the organizer of a Family Sharing group, even though they were both enrolled in my Family Share. I was the person using their devices at the time, so I declined. I do not know what would have happened if they had the devices and accepted, nor do I know if it will happen again.
2.) passwords... we are constantly being barraged for requests for passwords... back to back. Ideally, I would love my kids to be able to make purchases without passwords as long as I have to approve them anyway. Is this possible?
3.) I thought one of the big features was that any purchase one Family Share member made was available to all users in that Share group. So far (a couple of hours later) neither of the songs that I purchased off of my two kid's individual iPads (separate Children accounts) is available to me on my iPad, iPhone, or Mac / iTunes. I have the options for automatically download songs turned on.
4.) The Parent Approval process seems to be flawed, or I'm not quite understanding it. When the notification comes in, if you're at your iPad or iPhone and you see the notification right away, you can approve it. Then your kid has to enter their password AGAIN to download it. If, however, you don't catch the notification right away, it disappears. I don't see where it is flagged for you, as the parent, as a TO DO item. It is in the NOTIFICATIONS screen, which I rarely use. Problem is that, even though it is in the notification screen, tapping on that notification does nothing except for "kind of" freezing the screen. I say "kind of" because hitting the home button brings you back to the home screen and normal function, but I can see no way to actually approve their purchases. I'm getting the same results on an iPad Air (gen 1), and iPhone 6 plus.
I think there were a couple of other snags, but these are my big issues. Any help would be greatly appreciated. Thanks.

Welcome to the Apple Community.
Yes

I cannot view the family sharing invitation. My wife has sent it multiple times Via email and text yet I haven't had a notification, but when I attempt to send to her she receives the notification. Help please?

I cannot view the family sharing invitation. My wife has sent it multiple times Via email and text yet I haven't had a notification, but when I attempt to send to her she receives the notification. Help please?

There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon.

Should I switch from shared iCloud account with wife to two separate accounts with family sharing?

My wife and I have always shared 1 iCloud accpunt between our our 5s phones, iPad, and an old 4s which is now just a toy for our toddler. With ios 8 I am not sure if it is possible or practical any more. We do it to share purchases and the photo stream and a Google calendar.
With ios 8, it seems to be impossible for both of our phones to share their location. From what I can tell, only 1 device at a time on the icloud account can share its location. Is that a correct assumption? And icloud no longer gives the option for each of us to sign into separate itunes accounts on find my friends. We are forced to sign in with our 1 shared iCloud account. So we can no longer use find my friends to see each other's location.
So has ios8 rending sharing an iCloud account useless? I'm wondering if we now need to have separate accounts and link them with family sharing. Will we lose the benefits of having our 1 shared account? I just wanted to make sure we wouldn't lose anything if I set her up with a new account and linked it with family sharing.

I have lots of questions about this and other things too; I have been sharing my account with my wife and daughter for years through 10s of iPhones and iPads and with the introduction of IOS8 we are having lots of new and not so fun problems.
As to your question about location. I have three iPhones and one iPad using the same account now (on IOS 8) and all four devices show up with Find my iPhone. My wife's was not showing up today but I went in and turned on the new feature "Send last Location" and all of a sudden her phone was able to be found again. Not sure if that will solve your problem but just wanted you to know that I have the four devices all showing up in Find my iPhone with a shared account.

Still having problems with VPN access

Hello!
I am having problems with my VPN clients getting access to the networks over a MPLS infrastruture. I can reach these resources form my Core network (172.17.1.0/24) and my Wifi (172.17.100.0/24) but not from my VPN network (172.17.200.0/24). From the VPN I can reach the Wifi network (which is behind a router) and the rule that allows that also allows access to the other networks but for some reason it is not working.
When I ping inside the core network from VPN I can connect and get responses. When I ping to the Wifi network, I can get responses and connect to resources there. A tracert to the wifi network shows it hitting the core switch (a 3750 stack) @ 172.17.1.1, then the Wifi router (172.17.1.3) and then the host. A tracert to a resource on the MPLS network from the VPN shows a single entry (the destination host) and then 29 time outs but will not ping that resource nor connect.
I've posted all the info I can think of below. Any help appreciated.
*** Here is a tracert from a core network machine to the resource we need on the MPLS:
C:\Windows\system32>tracert 10.2.0.125
Tracing route to **************** [10.2.0.125]
over a maximum of 30 hops:
1     1 ms    <1 ms    <1 ms 172.17.1.1
2     1 ms    <1 ms    <1 ms 172.17.1.10
3     5 ms     5 ms     5 ms 192.168.0.13
4    31 ms    30 ms    31 ms 192.168.0.5
5    29 ms    30 ms    29 ms 192.168.0.6
6    29 ms    29 ms    29 ms 192.168.20.4
7    29 ms    29 ms    29 ms RV-TPA-CRMPROD [10.2.0.125]
Trace complete.
172.17.1.10 is the mpls router.
**** Here is the routing table (sh ip route) from the 3750 @ 172.17.1.1
Gateway of last resort is 172.17.1.2 to network 0.0.0.0
S    192.168.30.0/24 [1/0] via 172.17.1.10
     172.17.0.0/24 is subnetted, 3 subnets
S       172.17.200.0 [1/0] via 172.17.1.2
C       172.17.1.0 is directly connected, Vlan20
S       172.17.100.0 [1/0] via 172.17.1.3
     172.18.0.0/24 is subnetted, 1 subnets
S       172.18.1.0 [1/0] via 172.17.1.10
S    192.168.11.0/24 [1/0] via 172.17.1.10
     10.0.0.0/8 is variably subnetted, 4 subnets, 2 masks
S       10.2.0.0/24 [1/0] via 172.17.1.10
S       10.10.10.0/24 [1/0] via 172.17.1.10
S       10.20.0.0/24 [1/0] via 172.17.1.10
S       10.3.0.128/25 [1/0] via 172.17.1.10
S    192.168.1.0/24 [1/0] via 172.17.1.10
S*   0.0.0.0/0 [1/0] via 172.17.1.2
*** Here is the firewall config (5510):
ASA Version 8.4(1)
hostname RVGW
domain-name ************
enable password b5aqRk/6.KRmypWW encrypted
passwd 1ems91jznlfZHhfU encrypted
names
interface Ethernet0/0
nameif Outside
security-level 10
ip address 5.29.79.10 255.255.255.248
interface Ethernet0/1
nameif Inside
security-level 100
ip address 172.17.1.2 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
nameif management
security-level 100
ip address 172.19.1.1 255.255.255.0
management-only
banner login RedV GW
ftp mode passive
dns server-group DefaultDNS
domain-name RedVector.com
same-security-traffic permit inter-interface
same-security-traffic permit intra-interface
object network WiFi
subnet 172.17.100.0 255.255.255.0
description WiFi
object network inside-net
subnet 172.17.1.0 255.255.255.0
object network NOSPAM
host 172.17.1.60
object network BH2
host 172.17.1.60
object network EX2
host 172.17.1.61
description Internal Exchange / Outbound SMTP
object network Mail2
host 5.29.79.11
description Ext EX2
object network NETWORK_OBJ_172.17.1.240_28
subnet 172.17.1.240 255.255.255.240
object network NETWORK_OBJ_172.17.200.0_24
subnet 172.17.200.0 255.255.255.0
object network VPN-CLIENT
subnet 172.17.200.0 255.255.255.0
object-group service DM_INLINE_TCP_1 tcp
port-object eq www
port-object eq https
object-group network DM_INLINE_NETWORK_1
network-object object BH2
network-object object NOSPAM
object-group network VPN-CLIENT-PAT-SOURCE
description VPN-CLIENT-PAT-SOURCE
network-object object VPN-CLIENT
object-group network LAN-NETWORKS
network-object 10.10.10.0 255.255.255.0
network-object 10.2.0.0 255.255.255.0
network-object 10.3.0.0 255.255.255.0
network-object 172.17.100.0 255.255.255.0
network-object 172.18.1.0 255.255.255.0
network-object 192.168.1.0 255.255.255.0
network-object 192.168.11.0 255.255.255.0
network-object 192.168.30.0 255.255.255.0
object-group network VPN-POOL
network-object 172.17.200.0 255.255.255.0
object-group protocol DM_INLINE_PROTOCOL_1
protocol-object ip
protocol-object icmp
access-list Outside_access_in extended permit tcp any object-group DM_INLINE_NETWORK_1 eq smtp
access-list Outside_access_in extended permit tcp any object BH2 object-group DM_INLINE_TCP_1
access-list global_mpc extended permit ip any any
access-list Inside_access_in extended permit object-group DM_INLINE_PROTOCOL_1 any any
pager lines 24
logging enable
logging asdm informational
no logging message 106015
no logging message 313001
no logging message 313008
no logging message 106023
no logging message 710003
no logging message 106100
no logging message 302015
no logging message 302014
no logging message 302013
no logging message 302018
no logging message 302017
no logging message 302016
no logging message 302021
no logging message 302020
flow-export destination Inside 172.17.1.52 9996
mtu Outside 1500
mtu Inside 1500
mtu management 1500
ip local pool VPN 172.17.1.240-172.17.1.250 mask 255.255.255.0
ip local pool VPN2 172.17.200.100-172.17.200.200 mask 255.255.255.0
no failover
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
nat (Inside,Outside) source static EX2 Mail2
nat (Inside,Outside) source static any any destination static NETWORK_OBJ_172.17.1.240_28 NETWORK_OBJ_172.17.1.240_28
nat (Inside,Outside) source static any any destination static NETWORK_OBJ_172.17.200.0_24 NETWORK_OBJ_172.17.200.0_24
nat (Inside,Outside) source static inside-net inside-net destination static NETWORK_OBJ_172.17.1.240_28 NETWORK_OBJ_172.17.1.240_28
nat (Inside,Outside) source static LAN-NETWORKS LAN-NETWORKS destination static VPN-POOL VPN-POOL
object network inside-net
nat (Inside,Outside) dynamic interface
object network NOSPAM
nat (Inside,Outside) static 5.29.79.12
nat (Outside,Outside) after-auto source dynamic VPN-CLIENT-PAT-SOURCE interface
access-group Outside_access_in in interface Outside
access-group Inside_access_in in interface Inside
route Outside 0.0.0.0 0.0.0.0 5.29.79.9 1
route Inside 10.2.0.0 255.255.255.0 172.17.1.1 1
route Inside 10.3.0.0 255.255.255.128 172.17.1.1 1
route Inside 10.10.10.0 255.255.255.0 172.17.1.1 1
route Inside 172.17.100.0 255.255.255.0 172.17.1.3 1
route Inside 172.18.1.0 255.255.255.0 172.17.1.1 1
route Inside 192.168.1.0 255.255.255.0 172.17.1.1 1
route Inside 192.168.11.0 255.255.255.0 172.17.1.1 1
route Inside 192.168.30.0 255.255.255.0 172.17.1.1 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server RedVec protocol ldap
aaa-server RedVec (Inside) host 172.17.1.41
ldap-base-dn DC=adrs1,DC=net
ldap-group-base-dn DC=adrs,DC=net
ldap-scope subtree
ldap-naming-attribute sAMAccountName
ldap-login-password *****
ldap-login-dn CN=Hanna\, Roger,OU=Humans,OU=WPLAdministrator,DC=adrs1,DC=net
server-type microsoft
aaa authentication ssh console LOCAL
http server enable
http 192.168.1.0 255.255.255.0 management
http 172.17.1.0 255.255.255.0 Inside
http 24.32.208.223 255.255.255.255 Outside
snmp-server host Inside 172.17.1.52 community *****
snmp-server location Server Room 3010
snmp-server contact Roger Hanna
snmp-server community *****
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map Outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map Outside_map interface Outside
crypto ikev1 enable Outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto ikev1 policy 30
authentication crack
encryption 3des
hash sha
group 2
lifetime 86400
telnet 172.17.1.0 255.255.255.0 Inside
telnet timeout 5
ssh 172.17.1.0 255.255.255.0 Inside
ssh timeout 5
console timeout 0
dhcpd address 172.17.1.100-172.17.1.200 Inside
dhcpd dns 172.17.1.41 172.17.1.42 interface Inside
dhcpd lease 100000 interface Inside
dhcpd domain adrs1.net interface Inside
threat-detection basic-threat
threat-detection statistics
threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
webvpn
group-policy RedV internal
group-policy RedV attributes
wins-server value 172.17.1.41
dns-server value 172.17.1.41 172.17.1.42
vpn-tunnel-protocol ikev1
default-domain value ADRS1.NET
group-policy RedV_1 internal
group-policy RedV_1 attributes
wins-server value 172.17.1.41
dns-server value 172.17.1.41 172.17.1.42
vpn-tunnel-protocol ikev1
split-tunnel-policy tunnelspecified
default-domain value adrs1.net
username rparker password FnbvAdOZxk4r40E5 encrypted privilege 15
username rparker attributes
vpn-group-policy RedV
username mhale password 2reWKpsLC5em3o1P encrypted privilege 0
username mhale attributes
vpn-group-policy RedV
username dcoletto password g53yRiEqpcYkSyYS encrypted privilege 0
username dcoletto attributes
vpn-group-policy RedV
username rhanna password Pd3E3vqnGmV84Ds2 encrypted privilege 15
username rhanna attributes
vpn-group-policy RedV
tunnel-group RedV type remote-access
tunnel-group RedV general-attributes
address-pool VPN2
authentication-server-group RedVec
default-group-policy RedV
tunnel-group RedV ipsec-attributes
ikev1 pre-shared-key *****
class-map global-class
match access-list global_mpc
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
inspect icmp
class global-class
flow-export event-type all destination 172.17.1.52
service-policy global_policy global
prompt hostname context
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
hpm topN enable
Cryptochecksum:202ad58ba009fb24cbd119ed6d7237a9

Hi Roger,
I bet you already checked it, but does the MPLS end router has route to VPN client subnet 172.17.200.x (or default) pointing to core rtr)?
Also, if the MPLS link has any /30 subnet assigned, you may need to include that as well in Object group LAN-NETWORKS.
Thx
MS

Issue with Family Sharing and unshareable apps

My husband and I just upgraded to iPhone 6's with iOS 8.0. Previously, we both used my Apple ID for all app purchases on our old phones. With iOS 8.0, we turned on the Family Sharing feature. We would both like to install the mobile app for our bank (TD (Canada)). With Family Sharing turned on, this app is listed as one of my purchases. However, it is also listed as "unshareable". I can install the app on my phone, but when my husband tries to install the app, he gets a message saying that the app has already been purchased using a different Apple ID and cannot be installed on his phone. Note that on his phone, he does not even see the app under my purchases when he goes to App Store | Updates | Purchased. However, if he searches for the app in the App Store, instead of a "FREE" button, he sees the iCloud download icon.
Has anyone else run into this problem and figured out how to fix it, or is this just an iOS 8.0/iTunes/App Store/iCloud bug? It actually does not make sense that a free banking app would be "unshareable" under Family Sharing in the first place since several members of the same family will most likely use the same bank.
Thanks for your help!

I have the same issue. I spent an hour on the phone with Apple and they don't have a clean fix for it. The issue seems to be with apps that developers have not yet set the Family share-able flag as yes or no. They said that when developers update the flag this will resolve itself. Meanwhile, if in the app store the details of the app under Family Sharing it says "Not Available" it will be an issue. I found a reasonable workaround for this particular issue by hiding the original purchase and "re-purchasing" as follows: Disclaimer/Note: Not all Apps are share-able, (even free ones.) If the app you are trying to deal with is an actual paid for app, you will be buying it again! Better to wait until the core issue gets fixed, unless you are willing to pay for it again.
1. On a PC or Mac, in iTunes, have the original purchaser log in to the iTunes store, then under Quick Links click on Purchased. Click on Apps at the top and find the app that is at issue. (Hint: The apps are not necessarily listed under the obvious app name. I was looking for Colorspot from SherwinWilliams, and found it under SherwinWlliams, not Colorspot.) Once you find the app, hover over it and click on the X in the upper left corner to hide it. Do this for all the apps that are at issue. (See Disclaimer/Note above)
2. On the iOS device that is having the problem, close the App Store app. (If you have many apps at issue you might make a list, or take a screenshot first)
3. On the same iOS device, find the app and delete it. (not ideal but it works!). Once you have all the apps at issue deleted, reboot, and make sure you are logged in to the iTunes store as the secondary "purchaser", (If you are logged in as the original purchaser you probably wouldn't have the issue in the first place, although to me that means going a bit backwards and not really using the Family Sharing program.)
4. Open the App store app, if you started the whole process with an app that wouldn't update, confirm that the app is no longer listed.
5. Search the store for the problem app as though it was a new purchase (at this point it is.) Once found, it should be listed with the "Free" or a "price" icon. If it shows the cloud and download arrow icon the hiding you did in step 1 hasn't updated yet. Wait awhile longer. (Reboot again? Re-log into store again?) (Also note here, that a properly shared app will show the cloud/download arrow icon and would be download-able without issue.) If it shows as Update, it hasn't actually been deleted from the device. If all is well, you should be able to proceed with a typical "purchase" of the item. (See Disclaimer/Note above) If the family member has multiple devices, repeat 2-5 for each device.
If you have multiple family sharing members wanting the app you will have to repeat step 1, hiding the purchase in each iTunes account until all family members have gone through the re-purchase process. After fixing all of their devices, each person can go back into iTunes, click on Account under Quick Links, go to iTunes in the Cloud section, Hidden Purchases line, click Manage, and unhide the hidden apps. This would be important for future sharing when the bugs get worked out.
Good luck!

My wife has been having problems with Safari, and many third party software and malware programs infecting her Mac Book Pro.

My wife has been having problems with Safari, and many third party software and malware programs infecting her Mac Book Pro. I have tried to reset Safari but it keeps coming back, taking over Safari, changing defaults, start pages, and search engines, Etc.
Is it safe to use programs like MacKeeper, who keeps send my wife's computer message and alerts, or should I just wipe the drive and start over?
Skip

I am having lot's of lag time with Safari, etc..
I'll type in a website.. and it will take 15-20 seconds to start..
Start time: 17:51:37 12/02/14
Model Identifier: MacBookPro11,3
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 14 days 3:02
USB
   My Passport 07B8 (Western Digital Technologies, Inc.)
Diagnostic reports
   2014-11-13 QuickLookSatellite crash x2
   2014-11-21 com.apple.WebKit.Plugin.64 crash
Log
   Nov 30 21:32:39 PM notification timeout (pid 345, Adobe CEF Helper)
   Nov 30 21:32:39 PM notification timeout (pid 99018, CEPHtmlEngine)
   Nov 30 21:32:39 PM notification timeout (pid 99019, CEPHtmlEngine He)
   Dec 1 09:09:03 [[0xffffff802bfa4000] OpCode 0x0C01 (Set Event Mask) from: kernel_task (0) Synchronous status: 0x00 (kIOReturnSuccess) state: 2 (BUSY) timeout: 5000] Bluetooth warning: An HCI Req timeout occurred.
   Dec 1 09:52:03 PM notification timeout (pid 266, Creative Cloud)
   Dec 1 09:52:03 PM notification timeout (pid 346, Adobe CEF Helper)
   Dec 1 09:52:03 PM notification timeout (pid 345, Adobe CEF Helper)
   Dec 1 10:04:37 process WindowServer[114] caught causing excessive wakeups. Observed wakeups rate (per sec): 170; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 12755007
   Dec 1 10:31:08 ALF: ifnet_get_address_list_family error 12
   Dec 1 10:59:17 process Meeting Center[2921] caught causing excessive wakeups. Observed wakeups rate (per sec): 647; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45104
   Dec 1 12:24:35 process com.apple.WebKit[4567] caught causing excessive wakeups. Observed wakeups rate (per sec): 297; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76962
   Dec 1 14:31:01 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 397; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53188
   Dec 1 14:43:52 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 224; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 150084
   Dec 1 14:47:34 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 332; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 222103
   Dec 1 15:03:29 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 214; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 370572
   Dec 1 16:38:03 SIOCPROTODETACH_IN6: utun2 error=6
   Dec 1 16:38:08 SIOCPROTODETACH_IN6: utun2 error=6
   Dec 1 20:08:30 jnl: disk3s2: replay_journal: from: 112328704 to: 113115136 (joffset 0x3a38000)
   Dec 1 20:08:30 jnl: disk3s2: journal replay done.
   Dec 1 20:27:11 com.adobe.acc.AdobeCreativeCloud.75292.UUID: Service exited with abnormal code: 5
   Dec 2 08:23:00 process com.apple.WebKit[11891] caught causing excessive wakeups. Observed wakeups rate (per sec): 161; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 527508
   Dec 2 09:29:37 firefox (map: 0xffffff80317c5960) triggered DYLD shared region unnest for map: 0xffffff80317c5960, region 0x7fff9ae00000->0x7fff9b000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
   Dec 2 10:04:39 SIOCPROTODETACH_IN6: utun2 error=6
   Dec 2 10:04:44 SIOCPROTODETACH_IN6: utun2 error=6
   Dec 2 16:42:24 process com.apple.WebKit[26151] caught causing excessive wakeups. Observed wakeups rate (per sec): 153; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
Swap (MiB): 41556
Activity
   Net: 210 in, 20 out (KiB/s)
Memory: kernel_task (UID 0) is using 1632 MB
kexts
   com.cisco.kext.acsock (1.1.0)
   com.wdc.driver.USB.64.10.9 (1.0.1)
Daemons
   com.cisco.anyconnect.vpnagentd
   com.oracle.java.JavaUpdateHelper
   com.apple.installer.osmessagetracing
   com.microsoft.office.licensing.helper
   com.google.keystone.daemon
   com.wdc.WDSmartWareService
   com.oracle.java.Helper-Tool
   com.adobe.fpsaud
   com.wdc.SmartwareDriveService
Agents
   com.adobe.AdobeCreativeCloud
   com.zimbra.desktop
   com.citrix.ServiceRecords
   com.google.keystone.system.agent
   com.apple.photostream-agent
   com.genieo.completer.download
   com.genieo.completer.update
   com.cisco.anyconnect.gui
   com.citrix.ReceiverHelper
   com.citrix.AuthManager_Mac
   com.citrix.FMDAgent.14800.UUID
   com.oracle.java.Java-Updater
   com.fiplab.MailTabProHelper
   com.adobe.PDApp.AAMUpdatesNotifier.74724.UUID
   com.citrixonline.GoToMeeting.G2MUpdate
   com.apple.AirPortBaseStationAgent
   com.microsoft.SyncServicesAgent
Startup items
   /System/Library/StartupItems/ciscod/ciscod
   /System/Library/StartupItems/ciscod/StartupParameters.plist
Bundles
   /System/Library/Extensions/hp_fax_io.kext
   - com.hp.kext.hp-fax-io
   /System/Library/Extensions/hp_Inkjet1_io_enabler.kext
   - com.hp.print.hpio.Inkjet1.kext
   /System/Library/Extensions/hp_Inkjet4_io_enabler.kext
   - com.hp.print.hpio.Inkjet4.kext
   /System/Library/Extensions/hp_Inkjet8_io_enabler.kext
   - com.hp.print.hpio.inkjet8.kext
   /System/Library/Extensions/JMicronATA.kext
   - com.jmicron.JMicronATA
   /System/Library/Extensions/WD1394_64_109HPDriver.kext
   - com.wdc.driver.1394.64.10.9
   /System/Library/Extensions/WDUSB_64_109HPDriver.kext
   - com.wdc.driver.USB.64.10.9
   /Library/Extensions/hp_io_printerclassdriver_enabler.kext
   - com.hp.hpio.hp-io-printerclassdriver-enabler
   /Library/Internet Plug-Ins/AdobeAAMDetect.plugin
   - com.AdobeAAMDetectLib.AdobeAAMDetect
   /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
   - com.citrix.citrixicaclientplugIn
   /Library/Internet Plug-Ins/Flash Player.plugin
   - N/A
   /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
   - com.google.googletalkbrowserplugin
   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
   - com.oracle.java.JavaAppletPlugin
   /Library/Internet Plug-Ins/npg.plugin
   - npg.graphon.com
   /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
   - com.google.o1dbrowserplugin
   /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
   - com.microsoft.sharepoint.browserplugin
   /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
   - com.microsoft.sharepoint.webkitplugin
   /Library/Internet Plug-Ins/Silverlight.plugin
   - com.microsoft.SilverlightPlugin
   /Library/Internet Plug-Ins/SlingPlayer.plugin
   - com.slingmedia.slingplayer.plugin.nspapi
   /Library/PreferencePanes/Flash Player.prefPane
   - com.adobe.flashplayerpreferences
   /Library/PreferencePanes/FMDSysPrefPane.prefPane
   - Citrix.FMDSysPrefPane
   /Library/PreferencePanes/JavaControlPanel.prefPane
   - com.oracle.java.JavaControlPanel
   /Library/PreferencePanes/WDQuickViewPrefsPane.prefPane
   - com.westerndigital.quickview.prefpanel
   /Library/PreferencePanes/Zimbra.prefPane
   - com.zimbra.prefpanel
   /Library/ScriptingAdditions/Adobe Unit Types.osax
   - N/A
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
   - com.skype.skypeabdialer
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
   - com.skype.skypeabsms
   Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
   - com.citrixonline.mac.WebDeploymentPlugin
   Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
   - com.Google.GoogleEarthPlugin.plugin
   Library/Internet Plug-Ins/WebEx.plugin
   - com.webex.WebEx
   Library/Internet Plug-Ins/WebEx.plugin/Contents/Resources
   - com.webex.WebEx
   Library/Internet Plug-Ins/WebEx64.plugin
   - com.cisco_webex.plugin.gpc64
dylibs
   /usr/lib/libaudioc.dylib
   /usr/lib/libclipc.dylib
   /usr/lib/libcs.dylib
   /usr/lib/libdc.dylib
   /usr/lib/libfilec.dylib
   /usr/lib/libMonoPosixHelper.dylib
   /usr/lib/libpbr.dylib
   /usr/lib/libprintc.dylib
   /usr/lib/libsc.dylib
   /usr/lib/libSFFileMonitor.32.dylib
   /usr/lib/libSFIPC.32.dylib
   /usr/lib/libSFIPC.I.dylib
   /usr/lib/libSFsqlite3.7.4.dylib
   /usr/lib/libSFSyncEngine.I.dylib
   /usr/lib/libupc.dylib
App extensions
   it.bloop.airmail.beta10.Airmail-Today-Beta
   it.bloop.airmail.beta10.Airmail-Composer-Beta
   com.wunderkinder.wunderlistdesktop.sharingextension
   com.wunderkinder.wunderlistdesktop.todayextension
   com.readitlater.PocketMac.AddToPocketShareExtension
   com.stylemac.instadesk.Photodesk-Feed
   it.bloop.airmail.beta10.Airmail-Share-Beta
Apps
   /Applications/Uninstall IM Completer.app
Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>KeepAlive</key>
    <dict>
    <key>PathState</key>
    <dict>
    <key>/opt/cisco/anyconnect/gui_keepalive</key>
    <true/>
    </dict>
    </dict>
    <key>Label</key>
    <string>com.cisco.anyconnect.gui</string>
    <key>LimitLoadToSessionType</key>
    <string>Aqua</string>
    <key>ProgramArguments</key>
    <array>
    <string>open</string>
    <string>--wait-apps</string>
    <string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
    </array>
   </dict>
   </plist>
Contents of /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist (checksum 1591517921)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>ServiceIPC</key>
    <true/>
    <key>MachServices</key>
    <dict>
    <key>com.citrix.AuthManager_Mac</key>
    <true/>
    </dict>
    <key>Label</key>
    <string>com.citrix.AuthManager_Mac</string>
    <key>WaitForDebugger</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac</ string>
    </array>
    <key>LimitLoadToSessionType</key>
    <string>Aqua</string>
    <key>Disabled</key>
    <false/>
   </dict>
   </plist>
Contents of /Library/LaunchAgents/com.citrix.ReceiverHelper.plist (checksum 676087606)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.citrix.ReceiverHelper</string>
    <key>RunAtLoad</key>
    <true/>
    <key>KeepAlive</key>
    <dict>
    <key>SuccessfulExit</key>
    <false/>
    </dict>
    <key>WaitForDebugger</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper</st ring>
    </array>
    <key>LimitLoadToSessionType</key>
    <string>Aqua</string>
    <key>Disabled</key>
    <false/>
   </dict>
   </plist>
Contents of /Library/LaunchAgents/com.citrix.ServiceRecords.plist (checksum 1445213025)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>ServiceIPC</key>
    <true/>
    <key>MachServices</key>
    <dict>
    <key>com.citrix.Beacons</key>
    <true/>
    <key>com.citrix.ServiceRecords</key>
    <true/>
    </dict>
    <key>Label</key>
    <string>com.citrix.ServiceRecords</string>
    <key>RunAtLoad</key>
    <true/>
    <key>KeepAlive</key>
    <true/>
    <key>WaitForDebugger</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords</st ring>
    </array>
   ...and 8 more line(s)
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 3453356730)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.oracle.java.Java-Updater</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
    <string>-bgcheck</string>
    </array>
    <key>StandardErrorPath</key>
    <string>/dev/null</string>
    <key>StandardOutPath</key>
    <string>/dev/null</string>
    <key>StartCalendarInterval</key>
    <dict>
    <key>Hour</key>
    <integer>9</integer>
    <key>Minute</key>
    <integer>57</integer>
    <key>Weekday</key>
    <integer>3</integer>
    </dict>
   </dict>
   ...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
   http://www.apple.com/DTDs/PropertyList-1.0.dtd >
   <plist version="1.0">
   <dict>
        <key>Label</key>
        <string>com.cisco.anyconnect.vpnagentd</string>
        <key>ProgramArguments</key>
        <array>
             <string>/opt/cisco/anyconnect/bin/vpnagentd</string>
             <string>-execv_instance</string>
        </array>
        <key>KeepAlive</key>
        <true/>
        <key>RunAtLoad</key>
        <true/>
        <key>AbandonProcessGroup</key>
        <true/>
        <key>EnableTransactions</key>
        <false/>
   </dict>
   </plist>
Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist (checksum 2733252498)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.wdc.SmartwareDriveService</string>
    <key>Program</key>
    <string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
    <key>RunAtLoad</key>
    <true/>
    <key>StandardErrorPath</key>
    <string>/dev/null</string>
   </dict>
   </plist>
Contents of /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist (checksum 1153517838)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.wdc.WDSmartWareService</string>
   
    <key>ProgramArguments</key>
    <array>
    <string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>StandardErrorPath</key>
    <string>/dev/null</string>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.genieo.completer.download.plist (checksum 1894818845)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.genieo.completer.download</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
    <string>-trigger</string>
    <string>download</string>
    <string>-isDev</string>
    <string>0</string>
    <string>-installVersion</string>
    <string>15886</string>
    <string>-firstAppId</string>
    <string>19340001</string>
    </array>
    <key>WatchPaths</key>
    <array>
    <string>/Users/USER/Downloads</string>
    </array>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.genieo.completer.update</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
    <string>-trigger</string>
    <string>update</string>
    <string>-isDev</string>
    <string>0</string>
    <string>-installVersion</string>
    <string>15886</string>
    <string>-firstAppId</string>
    <string>19340001</string>
    </array>
    <key>StartInterval</key>
    <integer>86400</integer>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>KeepAlive</key>
    <false/>
    <key>Label</key>
    <string>com.microsoft.SyncServicesAgent</string>
    <key>OnDemand</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
    </array>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
           <key>Label</key>
           <string>com.zimbra.desktop</string>
           <key>ProgramArguments</key>
           <array>
                   <string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
                   <string>start</string>
                   <string>-w</string>
           </array>

Why can't I use PayPal with Family Sharing? Have a US Visa card but foreign address, and Apple does not seem to be able to cope with that (even though it is a multinational corporation). Could we lean on Apple to change this policy?

Paypal for Family Sharing - Why can't I use PayPal with Family Sharing? Have a US Visa card but a foreign address, and Apple does not seem to be able to cope with that (even though it is a multinational corporation). So I set up payment with Paypal, and it worked fine. Now I want to take advantage of Family Sharing, but Apple won't allow it. Could we lean on Apple to change this policy?

If you are not in the US then you cannot use the US store, the store's terms say that you have to be in a country to use it - if you are using the US store then you are risking having your account disabled.
In terms of feedback for Apple : http://www.apple.com/feedback/

Problems with iCloud shared photos

Hi all
Updated all ios devices to 7. All good it seemed - but tonight took some pics on my 4s and created a shared stream. The person I invited (also on iOS 7) has not had invite and it does not appear on my other devices.
Anyone else had anything similar?
Thanks!

Hi Ian,
If you are having issues with a shared photostream, you may find the following articles helpful:
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
iCloud: Troubleshooting iCloud Photo Sharing and Shared Photo Streams
http://support.apple.com/kb/TS4379
Regards,
- Brenden

Problem with Family Protection blocking

I have an ongoing problem with Family Protection blocking allowed websites from my daughter. I checked her account settings which are the same as her brother's and he has no problems. I then removed her account and created a new one and copied the settings across from his to ensure everything was the same - still no difference. Any suggestions? I guess I could try reinstalling but it is such hassle to get a code etc...

I am experiencing this issue as well. I can download about 50 of my 900 songs through family sharing the rest say unable to download. Apple call support and genous at Apple store were both unable to solve the issue. I've resorted to using the same Apple ID on all devices but obviously this is not ideal. If anyone has success solving this I would love to see a post on it. It's definitely something with the iTunes or Apple id end of things and not device or setting related because I have tried everything I can locally.

Problems with screen sharing

Upgraded three systems to Mountain Lion yesterday (Early 2011 MBP, Mid 2010 Mini and Mid 2011 Mini).
I rely on Screen Sharing to maintain the two Minis using the MBP. Now, while the Mid 2010 Mini can be accessed just fine, the same is not true for the Mid 2011 Mini. After a long delay, a window will pop up but is black. If I toggle between scaled and full screen a couple of times, the screen will be displayed but will accept no input. Odd.

I was able to resolve the problem with screen sharing from my MBP to my problematic Mini.
My home network uses a Belkin N600 dual band router with both the MBP and Mini using the faster N band. After switching the Mini to the slower band, screen sharing began working again. My other Mini that worked all along was hardwired to the router so was not an issue.
Oddly, with Lion, screen sharing worked having the MPB and Mini on the same N band.

Having problems with front row (and the opticle drive)

I bought my macbook three days ago, and I'm already having problems. First off, I transfered music from my user profile on my old iMac G5 to the macbook via data DVD. My music collection had some purchaces from the itunes store, so I had to go through the authorization thing, and I can now play them just fine in the iTunes library, but the problem is, if I try to use the front row program to play my purchaced music, I get the message saying that I have to authorize it first. What the ****? Does anybody else have this problem? Also, like many other macbook users, I'm having problems with the opticle drive, such as getting cds to be recognized and other things of that nature.

I noticed that this problem started after I tried to use a software to unlock my drive's region...
I believe this is the problem. The VLC Media Player will usually play DVDs from other regions without changing the settings on your optical drive. You may need to reset your optical drive's firmware back to the original setting, make sure you have the region set for the one you'd prefer to use the most and then use VLC to play the other DVDs.
-Doug
P.S. After two years in the Front Row forum, I'm not sure I've ever heard of anyone playing HDDVD_TS folders with Front Row. I'm not saying it won't work, but I'm not sure it's really supported either. I do have DVD Studio Pro myself, but I'll have friends or family staying with me for nearly the next month, so my evenings and weekends will be a bit full to try making one up for testing...

Having problems with family sharing invites

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